I use pick up & drop off service with Mr. Cleaner's. My laundry is always delivered organized &…read moreclean, never lost a sock!

I drop off here fairly regularly and their service is fine but my God is this a wildly unfriendly…read moreestablishment.

Service varies based on who's working . I went to get a dress altered. It need to be hemmed, the…read moretop needed to be taken in, and so did the back and sides. (I was between sizes and sized up, so unfortunately there was a lot of work needed to be done). The woman who did the measurements (I believe her name was Wang), told me that I don't have to take in the top. I was almost arguing with her because the whole thing felt too loose and she insisted I just tie the back tighter (there's a decorative bow in the back). She tied the bow so tight it squeezed my back and my fat and skin was pouring over the dress, I felt and looked awful. After a lengthy discussion she pins the sides but still doesn't touch the top. Then she marks the bottom for the hem and has me change, only she literally pinned me into the dress. The pins crossed over the zipper so that the only way to take the dress off would be to take the pins out, unmarking the parts that had to be taken in. When I went to pick up the dress nothing was done. The sides felt like they were a bit better, but the top still felt loose and the hem was untouched. I knew this for a fact bc I had a photo of myself in the dress prior to getting alterations. The woman at the shop when I picked up the dress was blonde, and Wang wasn't there. I feel terrible writing a bad review because this blonde woman was completely mortified and did everything she could to make this right, including staying late past closing to get the dress done. The work the blonde woman did was amazing, and she apologized profusely for her coworker. TLDR; make sure the blonde woman does your alterations

One of the most expensive cleaners I've ever been to and the clothes came back with spots on them…read more I also heard the blonde woman with big hair behind the counter practically screaming at another customer. Very awkward. Go somewhere else and get your money's worth!

I brought a pair of pants in that had an oil stain. Given the size of the stain and how it was…read moreover a week since the pants were damaged I wasn't sure if it would come out. I brought the pants to the Whiz and they were able to remove 100% of the large stain - the pants looked brand new. The team that works there is also very nice and friendly. Overall, great cleaners and I will be back for all my future dry cleaning needs!

I needed a few dress and business suits that were sleeping in my closet dry clean and little tune…read moreup alterations and whiz French dry cleaning in Astoria came up big in just one day .For laundry service and tailoring they know the biz and prices are reasonable. Will see what else is in my closet that needs a little TLC .4.5 stars on my yelp meter .

Okay I'm not going to lie. It was my first time ever going to a laundromat. I always grew up with a…read morewasher/dryer at home or in my previous apartment, I had laundry machines in the basement. So it was a bit overwhelming to find out there's different size loads for different prices. One thing that I was disappointed in, was one of the large washers were out of service and there aren't that many large washers to begin with. I must admit the staff was SUPER helpful. The lady helped me with purchasing a new laundry card (I LOVE that they do a laundry card and not silly quarters). The gentleman later helped with explaining to me about their washing and folding services. I believe it was anything less than 10 lbs was $10. Anything more than 10 lbs, is $1/lb. So it took a little getting used to. Having to buy the laundry card, trying to figure out what size load I would need (tried medium at first but it didn't all fit so had to switch to large), and then figuring out the dryer machine (apparently it's $0.25/8 minutes). If you want a longer time with the dryer, you have to remove and re-insert the card (which will add another 8 minutes) and continue taking in and out until your desired time. The lady recommended 40 mins for a regular dryer load.

Owner messaged me pissed, regarding my review. Saying "I guess you can't read" and "good luck…read morefinding a laundromat that meets all of your criteria" and "everyone in the area struggles with hot water" Umm yeah... not true. I live a few blocks away. Not sure why you're so mad I made an honest review. Sorry this made you so upset! Edit: how will you refuse service to me when you don't know who I am? (Not that I'm coming back) I removed the laundry card comment from my review. Not sure why you keep going back to that. My issue is that you don't have hot water. I have screenshots too! Where you admit to that. Let's be real. No one cares that much about yelp. Just run your business, maybe don't be so defensive and stop fighting with customers online! It's not a good look. Have the day you deserve!

Highly recommend this establishment for dry cleaning services! My delicates and cashmere pieces do…read morenot get stretched out. Very well handled! Family run business- very caring and kind!

I gave him a heavy two-piece jacket, and they gave me back one and he told me that he had left the…read morehood there with them

I like the owner, I think he's fantastic, but I will admit that there are some hiccoughs with the…read moreservice. They try their hardest to take care of things but there have been occasions where they couldn't find our stuff for a few weeks. It eventually got sorted out but it was a little annoying. I think my biggest pet peeve with them is that they don't hold consistent hours. They say they're open from 7:30am - 8pm M-Sa, and 11am - 4pm on Sundays. I would say you have about a 60% chance of that being true. In fact, today, at 2:30 they are still closed. No sign on the door to explain why. It's very frustrating because I feel like I can't always count on knowing when they'll be open. I am thankful to say that I've never had clothes ruined or outright lost, and while they wait for you to come in before raising a concern instead of calling, they do seem to be very mindful of their customer's clothes. And truly, the owner is a great guy, very personable and friendly. I just really wish they could figure out their store hours.

Horrible person just doesnt care that some people have been trying to get their clothes for over a…read moremonth to no avail. The owner has seen everyone's signs but refuses to reach out to everyone

The response time of the person in charge was slow almost to the point of annoyance... like after…read moremany messages you would get a response. Super unorganized, kept changing our delivery date... They have a strange policy to ask for the client's cc's cvv number. We found that to be super sus and informed the lady that we'd be at your store to pay. When we went across town to pay she wasn't available and the lady at the reception couldn't speak a word of English... it was basically super cumbersome for cleaning of one item...We did however appreciate them for trying to resolve the issue with our trouser.

All Fresh Laundry was amazing with their communication, their ability to pick up my laundry and…read more get it back to me. Everything was perfectly folded and perfectly done. Amazing to have a local laundry place that can pick up, deliver and do a nice job at a reasonable price! Highly recommend.

Dont bring anything you care about here!! I brought in a…read morevintage fur coat that I had just purchased asking for it to be cleaned and when i came to pick it up the coat was ripped, shrunken 2 sizes and ruined. They originally said they would pay for the coat but when i told them I paid $107 (coat originally cost $2,000) they refused and blamed me cause the coat had no tag instructions. They had my phone number and could have called me with any questions or concerns. But didn't tell me anything until i showed up for pick up. I spent 30 min trying to talk to them but they kept changing their reasoning for not refunding me. not trustworthy or professional. Hate to be that person around the holidays and talk bad on a small business but like...

This post makes me really sad to even do but what's right is right:…read more I dropped off a pair of suede Birkenstocks to be cleaned on March 26th on my way to work. The owner's wife charged me $25; that's fine, they charged me that on my last pair. While on the train, the husband calls me to tell me that it's $40 to clean them ... we went back and forth and I agreed because I do all my dry cleaning there; well I used to. I went to pick them on Holy Thursday before work and noticed the material had been damaged. The husband was there and after some negotiating he said to bring the receipt; clearly I had mentioned that the shoes cost me $165. That very day after work I went to purchase another pair and brought him the receipt. Now in good faith, I went in Good Friday morning to see them. I brought him the new pair so he can see the material as well as the black pair that I owe and I was wearing a purple pair. The husband wasn't there, the wife started yelling that we had agreed on 165$ and the receipt was for $180 ... yes there is tax on them but I would take the $165. She then went on to say the deal was with her husband so to come back. This past Tuesday I passed by again after work with a copy of the receipt of the new pair, dropped it off with the wife and she said her husband would call me when he finished up at the other location; as they have several. Today is Friday .... No phone call nothing. I went back just now to ask where my money was, the wife said " take your shoes, there's nothing wrong with them" I couldn't believe it ... after all this time, now they didn't want to give me anything. I told her I was over it all and I would be going next week to file a claim at small claims court. See you in court Jimmy's Cleaners!

I went in for dry cleaning and hemming my pants, and had a great experience. She's super sweet and…read morethe pants turned out perfectly! I'll definitely be coming back in the future!

There are times you must have your clothing sent to the dry cleaners , especially pants , shirts ,…read morejackets , and coats that need professional cleaning and ironing as well , k crystal dry cleaners in Astoria is that place and overall job well done and cost was reasonable. Dropped off my threads on a Tuesday morning and was ready for pick up on Thursday morning and the job was completed and done Grade A . Have a few more items that need some TLC and will use this dry cleaners with no hesitation. 4.5 stars on my yelp meter.

My go-to drop off laundry service! A family owned laundromat business and everyone is very nice and…read moreaccommodating each time I drop off my laundry and the value for money with the amount of laundry I drop off is incredible.

Best laundry service in the neighborhood! Family owned business, great prices and service!read more