Dont bring anything you care about here!! I brought in a vintage fur coat that I had just purchased asking for it to be cleaned and when i came to pick it up the coat was ripped, shrunken 2 sizes and ruined. They originally said they would pay for the coat but when i told them I paid $107 (coat originally cost $2,000) they refused and blamed me cause the coat had no tag instructions. They had my phone number and could have called me with any questions or concerns. But didn't tell me anything until i showed up for pick up. I spent 30 min trying to talk to them but they kept changing their reasoning for not refunding me. not trustworthy or professional. Hate to be that person around the holidays and talk bad on a small business but like... read more

Jimmy's Cleaners - Ripped and shrunken - Dry Cleaning Near Me - Astoria, New York

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This post makes me really sad to even do but what's right is right: I dropped off a pair of suede Birkenstocks to be cleaned on March 26th on my way to work. The owner's wife charged me $25; that's fine, they charged me that on my last pair. While on the train, the husband calls me to tell me that it's $40 to clean them ... we went back and forth and I agreed because I do all my dry cleaning there; well I used to. I went to pick them on Holy Thursday before work and noticed the material had been damaged. The husband was there and after some negotiating he said to bring the receipt; clearly I had mentioned that the shoes cost me $165. That very day after work I went to purchase another pair and brought him the receipt. Now in good faith, I went in Good Friday morning to see them. I brought him the new pair so he can see the material as well as the black pair that I owe and I was wearing a purple pair. The husband wasn't there, the wife started yelling that we had agreed on 165$ and the receipt was for $180 ... yes there is tax on them but I would take the $165. She then went on to say the deal was with her husband so to come back. This past Tuesday I passed by again after work with a copy of the receipt of the new pair, dropped it off with the wife and she said her husband would call me when he finished up at the other location; as they have several. Today is Friday .... No phone call nothing. I went back just now to ask where my money was, the wife said " take your shoes, there's nothing wrong with them" I couldn't believe it ... after all this time, now they didn't want to give me anything. I told her I was over it all and I would be going next week to file a claim at small claims court. See you in court Jimmy's Cleaners! read more

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The best dry cleaning and tailoring in the town very professional and neat highly recommen.

JIMMY'S DRY CLEANERS TO THE RESCUE!!! AS usual I forgot to drop off my husband's shirts for work (I let them pile up until there's none left) and I ran to Jimmy's just b4 close. They new my situation becuz I do it all the time to them, Typically in the past I had them laundered, but now I love how well Freddy dry cleans them. They do all their work on-site. They also will do everything they can it help you out of a Crappy situation!!! They also have another location called Teddy's on Broadway that tries to do the same. read more

This is the best place for dry cleaning and tailoring nice clean safe and customer service will recommend to everyone and also this is the organic dry cleaning read more

Hands down the worst dry cleaner I've ever dealt with. The owners are unbelievably rude, unprofessional, and completely dismissive. They speak down to customers, act like basic questions are an inconvenience, and show no interest in providing good service. It's clear they have no understanding of customer care or how to run a professional business. My clothes came back in worse condition than I dropped them off--wrinkled, still stained, and in one case, slightly damaged. When I brought it up, they shrugged it off and offered no help. If you're looking for quality service, honesty, or even basic respect, this is not the place. I'll never go back and would strongly advise others to stay away. read more

I rarely write reviews, but this experience was so horrendous that I had to warn others. First off, they overcharge for EVERYTHING. A simple suit cleaning cost nearly double what I've paid elsewhere, and they tacked on additional fees with no explanation. When I questioned the bill, the employee at the counter was incredibly rude and dismissive, acting like I was the problem for asking basic questions. To make matters worse, the actual work was TERRIBLE. My suit came back with stains that weren't there before, and the pressing job looked like it was done by someone who had never seen an iron in their life. When I pointed out the issues, they refused to fix it and acted like I was being unreasonable. If you value your clothes, your money, and your sanity, go literally ANYWHERE else. This place is the definition of unprofessional. read more

Tl;Dr, specifically asked for dry cleaning and clothing was wet cleaned, ruining the shirt. End of winter, I went to Jimmy and had a bunch of stuff dry cleaned. It came back in good condition. This time I went in to have 2 shirts and a pair of pants dry cleaned, plus one pair of pants hemmed. The items I wanted dry cleaned came back looking a bit faded, and one was completely ruined. The color bled through the shirt all over the place. Jimmy said he tried to get the stains out but couldn't, and it's very evident where he tried to get the stains out. The shirt is completely ruined. When he delivered the items to me, he blamed it on the item being from China (it's from India). I asked him what chemicals he used to dry clean and he refused to tell me, so I'm assuming he actually wet cleaned my items. I asked him like 10 times and he finally gave me a name but I'm pretty sure he wet cleaned. All of the items say "Dry Clean Only" and I specifically asked for dry cleaning. I talked to the manufacturer and they said none of the other customers have had this issue and that the clothing was processed to make sure color doesn't bleed. They confirmed that it if was dry cleaned it wouldn't have bled. Given the difficulty in getting a straight answer from Jimmy, I'm going to have to believe the manufacturer. The pants that were hemmed were done kinda poorly too. I was hoping to have a good dry cleaner and tailor all in one, but guess I'm going back to my tailor that's far away. Still on the hunt for a good dry cleaner read more

Jimmy's Cleaners - Dry Cleaning Near Me - Astoria, New York

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Walking in the store, the first thing that welcomed me is the terribly warm body odor being dispensed by the very nice owner of the shop. I was referred to this store, so I hold this shop to a slightly higher standard than previous. This store does not use a Point Of Sell system so the owner hand wrote me a ticket, that brought me back to the 1920's. ...... Why the bad review? After waiting exactly one week......I got all 14 of my shirts and 4 suits back.... the first one I put on, not only did it smell like bleach it also was pressed badly..... basic stuff like this just shouldn't be acceptable. ...... needless to say, I won't go back again, but I hope they improve so I can one day go back. read more

Jimmy's Cleaners - Dry Cleaning Near Me - Astoria, New York

Came here to get a bridesmaid's dress tailored and I will NEVER be back again. I work in customer service and have never written a poor review of a business in my life but I have to say what a TERRIBLE experience I had here. The owner could not possibly have been more rude or disgusting to me. The dress was way too large in the chest so I brought it to have it taken in. He haD me try on the dress, pinned it and said it would be ready in a week for $50. I came back and when I tried on the dress again it was SO tight I couldn't zip it closed. I explained there had been an error calmly and politely and asked to have it fixed. He wanted to charge me $30 and I said that was insane when I already paid $50 for a dress that was not usable. He brought it down to $15 but refused to go any lower. When I finally was able to pick up the finished product he told me it was my fault for GAINING WEIGHT and being FAT in the chest between the week I dropped it off and when it was done. What a misogynistic prick. I have not gained any weight in the 2 weeks it took to get this done but I even if I had his behavior was wildly inappropriate read more

The dry cleaning and sewing on my jacket was ok. The counter employee's attitude was poor and when I spoke with the owner I could see how the employee was able to behave in such a way. Jimmy's Cleaners approach to customer service made this a "one and done, " for me. read more

Don't bring anything you value here unless you never want to see it again. This is the most unprofessional dry cleaner that I have ever been to. They made me come back 4 times because they couldn't find a sweater I dropped off for dry cleaning. Almost a month after dropping off my sweater I return once more and the lady at the front desk rolls her eyes, as if i'm inconveniencing her, and calls "Jimmy" so I can speak with him. I've already spoken to him on the store phone multiple times before at this point and he always promised to call me the next day with an update and never does. After being extremely patient with them he tells me that it might be at a different store that he has and that I should give him another week to find it and that he would give me a call to let me know. I finally lost all patients and explained to him my frustration and finished by saying that he needs to reimburse me for my sweater because I never want to come back to this place again. I showed his wife at the desk the confirmation email I received after purchasing my $50 new sweater. He tells me that my sweater doesn't look worth $50 that he will give me $20 and there is no way that they can even give me the money anyways because they don't have cash in the store. I asked him how he could even know this if he doesn't even know what the sweater looks like and tat he is lying because there is a cash register right in front of me. I am a business owner myself and his excuses, lack of professionalism, and the way he treats his customers is unbelievable. After going completely off on him he finally gave me the money I asked for and told me that if he ever finds my sweater i'll have to give the $50 back to him. I told him that he will never see me again and to enjoy the new sweater if he ever finds it. I haven't heard anything since. read more

Stay away from this dry cleaner! This place used to be much much better before the pandemic, but I think the owner changed. Now this is a horrible place. I had an awful awful experience with them and WILL NEVER EVER COME BACK. The owner and the lady at front are so unprofessional and really disgusting. They don't even apologize for their mistake. Worst dry cleaner in Astoria for sure. read more

The worst dry cleaners I ever been to over a week and they still can't find my calls the owner and his wife don't care trying to blame me for their mistakes horrible horrible place customer service really sucks here one of the worst businesses in Astoria read more

!Beware! if you are looking for and alterations or fixing something. Runaway to this cleaner "Taylor " place. I bring a dress for some details and the guy gave it back to me without do what I pay him to do. Hi supposed to change the zipper which I pay $40 dollars for and hi ending do something else. When I pick up my dress the dress was still o of my sewing machine.. He knew I need the dress for that evening and they not even iron my dresser, and plus the dresser comes with some stains. They altered where they don't supposed to. I was so frustrated because I have no other dress for that evening so. I have to run and buy an other one. I called and the men just said that he have a few tailor and don't know what they do. He asked me to bring the dress to fixed it up. They ended up giving me the dress one week later without any apology. Horrible experience, please make you a favor and don't stop to this place which is on 25-02 Steinway street in Astoria Queens. He also owns a two different dry cleaner. Pictures talk by themselves read more

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I stopped going to my previous Dry Cleaner for lack of customer service and exorbitant prices. Plus, the quality of work was subpar. I didn't know what place to pick next until I came across Jimmy's cleaners. I cannot begin to explain how thorough the work is, how incredible the customer service has been and the willingness for them to go above and beyond. It really feels as if you were working with a close friend or family, they you are treated at Jimmy's. I highly recommend anyone in the neighborhood even if it is for 1 batch to give them a try. Not only do they do dry cleaning, but laundry as well. A+ read more

Def warrants cinco estrellas from the kid. One estrella like my boy jay Two estrellas because laundry and dry clean is the game he slays Three and four for always closing the door while it pours and I'm on my phone stalking some wh-boars Five cuz customer service is where his thirst is and there's no one who comes closest to Jimmy's modus......operandi read more

The only dry cleaner and tailor I use in Astoria. Hours are great and make it easy to pick up and drop off if you're on specific schedule. The best friendly service and things always come out how I need them. The prices are just right too. Great local, small businesses are a dying breed in Astoria, always willing to give my business to them! read more

Jimmy's Cleaners - Dry Cleaning Near Me - Astoria, New York

Every time I walk into Jimmy's Cleaners it reminds me of why I love living in Astoria. Georgia greets me by name, we banter about what we're up to, upcoming vacations etc. They do an amazing job cleaning my shirts (NO STARCH!) at a very fair price. All of that with a local, family feel. Doesn't get any better than this. If they can't do it they'll send you to someone who can. Georgia put me in touch with an awesome shoe repair guy. I can't say enough good things about Jimmy's. They'll jump through hoops for you like come out to your car to pick up your stuff if you're double parked. Always going the extra mile! Highly recommended. read more

Jimmy's Cleaners has done it again! In the past they have rescued a cocktail dress with a white bib from a red wine stain and mended more pairs of jeans I've worn out than I can count, at this point. I brought them a top made of pleather and cloth that another local dry cleaner refused to clean, and a quilted coat where the sleeve had torn away from the body at the seam. It had been so many years since I'd ripped the zipper on that coat's hood I'd forgotten it could even be used, but they spotted the damage right away and told me that could be repaired, as well. Now I have a beautifully cleaned top (believe me, it was a mess after a year+ at the bottom of my closet) and a coat with a new zipper that is good as new. Do yourself a favor and don't give up on your stained or ripped items before going to see them! read more

They did a great job and really worked hard on stain removal on two coats of mine. The only complaint is that I had a bag dry cleaned and the vinyl straps came out very brittle and inflexible so that they crack if you try to bend them at all. Seems like they should have known to warn me that could happen. Overall I was very pleased, though. read more

I had a wonderful experience here! Friendly and helpful staff, beautiful work, and all done in under a week. I needed a bridesmaid's dress altered and it was not an easy task- the dress is beaded and could not be cut. The woman (so sorry I don't have her name!) hemmed in between the beads and individually folded up and stitched the beaded portions. There was a small fee for the extra work but it was affordable and absolutely worth it. It looks amazing! I don't know what I would have done without this personal touch. On top of that, they followed up with a phone call to make sure I wasn't charged twice due to a possible glitch with their credit card reader- I wasn't, but I appreciated the call. I will definitely go back the next time I need alterations. read more

I have been loyal to Jimmy's for almost a year and just want to reiterate how amazing he and his wife, Georgia, are. They take such good care of my clothes, pick up and deliver at convenient times, and go above and beyond for customers. I have since gotten a bridesmaid dress shortened and a hole fixed along a seam on a jumpsuit, and both came out perfectly, quickly, and for a fair cost. ($20 for the hem and $10 for a large hole fixed.) Thank you, Jimmy and Georgia! read more

Jimmy and who I believe to be his wife are incredible and timely!!! They even find my clothing if I lose my ticket! So kind and a gem in the neighborhood! read more

Sad I found this place right before I moved :( most amazing service ever! Customer service goes above and beyond! Called to confirm laundry. Worked around my busy crazy schedule. Laundry came back smelling amazing! Love this place! read more

I move to this area recently and some point i had to use cleaners to do my suits so i went to jimmys cleaners.Frendly staff good work but the place is old no renovations for the last 20 years at least creepy!!!! read more

Absolutely love how easy it was to have my dry cleaning picked up, and delivered back to me. They are so nice and super professional! Great dry cleaning too! I have found my gem in Astoria! read more

Absolute amazing job with cleaning and hemming. Great service and will really take care of you.

Amazing quick service for really good price. You can schedule pick up and delivery and they are very communicative. They do dry cleaning and also laundry by the pound. One of the best services I've used! read more

They picked up and delivered right on time. Even before schedule. Everything was perfect. Will definitely use them again

I just had 3 pairs of pants which were worn where legs meet (you know what I mean but won't mention.) The lady with glasses was so accommodating and an excellent job fully restoring my Chino pants to Almost new quality. read more

This is my new tailor for life. I stopped in a cleaners closer to my apartment on a Wednesday around 6 p.m. and was told the tailor would be in the next day. When I went back Thursday at 6 p.m., the woman told me the tailor was only in until 5 p.m. Would have been good to know that on Wednesday so I could have made alternate plans. I frantically searched Yelp looking for a tailor that might be open and able to alter a dress I needed on Saturday, and found Jimmy's Cleaners. I called up, and the woman who answered the phone told me if I could get my dress to them within 20 minutes, they could have it ready by Saturday. I sped-walked over and was greeted by very friendly folks. I put on the dress and the tailor marked it, all within about five minutes. When I came back on Saturday, it was ready to go and looked just beautiful. The price is right and the service is fantastic. I highly recommend Jimmy's Cleaners. read more

Very friendly and accommodating. They've been here for years and their quality of work shows why. My new go-to place!