Customer service is important to me It would have been nice…read moreto have seen them acknowledge us. The rep was to busy on her phone and talking to another associate about her vacation and showing her pictures at no point did she take a min to acknowledge me or my husband which was trying on sunglass. We decide to leave as we did not receive the help we needed to purchase what we wanted it was Friday evening and I could say we spend about 10 minutes in that area I would not even give 1 star rating

A little over a month ago, I was assisted by Ivan when I stopped by this location for a pair of new…read moresunglasses. I'm very picky with purchases like this and very much appreciated Ivan's patience, opinions, as well as all of his time in helping me choose the perfect pair! He was extremely helpful and went above and beyond with his customer service.

Came here after visiting Best Buy. The ray ban meta glasses come in different sizes and Best Buy…read morewas out. Since this sub glass guy was right around the corner came here to purchase them. The employee was very nice. She was alone and still very attentive to everyone in the shop. She even assisted me with my account since they were a gift. Clean store. Parking is available everywhere.

Horrible customer service. The guy working the counter is clueless and has zero customer service…read moreskills. Horrible experience. Worst sunglasses store I've been to. Won't be back.

Best customer service w Adel! Came to look at the glasses…read moreand left with 2 pairs. Adel was very knowledgeable sweet and patient. I was so super happy with my rayaban meta glasses and a cute pair of shades besides. Hope when you go here Adel is there to help you! Best experience while buying sunglasses!

I went to this location today at 1pm and met with the nicest attendant, Gayle. The thing was I…read moredidn't purchase any today I came here to have my pair of Rayban's adjusted that I bought from a different location before pandemic. There were 4 or 5 people inside the store including me and it was just by herself but she wasn't flustered or I didn't feel that she was rushing me. She helped me as if I'm the only one there. I like that she asked if I liked it and if its still not comfortable she said that she can adjust more and to top it all, I showed her my sunglass case that was broken, she somehow found another new case not identical but gave it to me for free! So yeah, here's to you Gayle who loves to help her customers more than anything else. Cheers!

This place is the worst location to buy glasses. The manager is very rude to customers. This…read morelocation never has up to date styles. The corporate office ignores the san diego location so even though the company is supposed to have all the new styles, they never make it to san diego. The return policy here is very strict. The employees never want to return or exchange items because their sales goal will be affected for the day. The store has a problem balancing customer service with sales goals. The main issue is the corporate office. It is hard to make a successful store when any problem that is given called to their attention is ignored. I would not even bother going to this store or even that mall.

Customer service makes all the difference when shopping, especially for sunglasses, so many options…read moreand too many factors to think about. Micheli and Veronica were extremely patient and helpful providing us several options to get my husband with a pair he would be 100% happy with. They showed they were more concern with our satisfaction and not with a sale. Wish I had the need to buy a pair of sunglasses but now I know where to go next time. Thank you!!

Loved the Customer service (Mattie) hope I spelled it right was super helpful & patient as my wife…read moretried several pairs of glasses. She has difficulty finding glasses that fit her face comfortably (Korean) and they never sit on her nose right. Mattie worked with us until my wife found a pair that worked at a price she could work with.

Great selection of low cost sunglasses which is what I buy considering I always lose them and the…read morecustomer service is friendly and ready to help

Great place, awesome owner. She replaced my broken sunglasses immediately. Just purchased them…read morecouple days prior. Gotta love this place!

Love this place! I live in Texas but every time I'm in San Diego I stop here and stock up on…read moresunglasses! Great styles, good quality, and awesome prices! Couldn't ask for more!

Arts-Rec is simply dope. It's more than a clothing/skate shop, it's a pillar of the community…read more Hosting cool drop parties with free food and drinks, creating and developing their own brand-as well as collaborating with big brands like Nike, Arts-Rec is a true force to be reckoned with. Founded in 2018 by San Diego's own Kellen James, Arts-Rec is not to be missed. Stop in and you'll immediately sense that this store, and it's associates, are connected. There's a rhythm and a beat to what they're doing here, and it's music to my ears. Shout out the whole Arts-Rec as a staff, a label, and as a mfin' crew.

This place is sick. Super laid back and has good quality finds. I went in for sunglasses and ended…read moreup walking out with a hoodie too. The people there are a great vibe

Best sunglasses, goggles, and snowboard helmets. Best…read morewarranty Best Prices BEST customer service. Been a customer for years and will be for life.

This is an amazing brand. The people that work there are so friendly and helpful and the company…read morebacks up their sunglasses. If there is an issue they take care of you. Highly recommend

Stopped in to check out the new Ray-Ban Meta smart glasses and left super impressed…read more Parking: it's a shared lot so there's usually spots available but you'll be lucky if there's one up front. Service: The team was friendly, patient and knew their stuff. They helped us pair the glasses to my phone before we even left. Selection: Great mix of classic Ray-Bans and the latest Meta tech styles in multiple colors. Value: Fair pricing for the quality. Tip: always get the protection plan. It cost me $64.99 but will be worth it since I tend to drop my glasses. If you're thinking about trying smart eyewear, this is the Sunglass Hut to visit. It was easy, fun and great service all around.

Leonardo was phenomenal. I went in expecting a generic experience I'm accustomed to at other…read morelocations but was pleasantly surprised with the level of service, knowledge and salesmanship without feeling pressured. I wound up walking out with 4 pair of glasses. If you stop here, ask for Leo, he's the ONE.