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    H Street Optometry

    4.4 (46 reviews)
    Closed • 9:00 am - 6:00 pm

    By appointment only

    Updated 3 months ago

    Services - H Street Optometry

    Eye exams

    Eyewear fitting

    Retinal imaging

    H Street Optometry Photos

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    Reception and Eyewear display
    John H.

    Dr. Huang was very pleasant and the office was efficiently run. I was seen on time and got everything done promptly. I know from visiting other offices, which run some extra routine tests. If you have concerns, you should specify if they will conduct certain screenings. However, I was satisfied as I primarily wanted a vision check-up. Located across the street from Macy's. Office is under renovation but they clean up nicely before patients arrive. If you buy glasses from this office, they have a huge backlog anywhere from two weeks to two months.

    H Street Optometry ROCKS!!

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    1 year ago

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    2 years ago

    Business owner information

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    Peter H.

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    7 years ago

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    14 years ago

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    14 years ago

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    13 years ago

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    9 years ago

    customer since a teenager!! (not long ago..haha) best place ever, they work with you and insurance if you have it.. Dr. Huang is the best.

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    15 years ago

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    9 years ago

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    10 years ago

    Been coming here for years. Only place my wife has ever gone. Very family friendly. Wouldnt go anywhere else.

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    Page 1 of 2

    Ask the Community - H Street Optometry

    Review Highlights - H Street Optometry

    “His staff also gave us great treatment - I just love Lydia, she's a sweetheart!”

    Mentioned in 6 reviews

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    Otay Ranch Eyeworks

    Otay Ranch Eyeworks

    3.6(239 reviews)
    7.4 mi
    •$$

    My husband and I have been coming here to Otay Ranch Eyeworks for the last 2 years. They have a…read morenice selection of brand-name designer eyeglasses. The staff are friendly and helpful in assisting you to find what you're looking for.

    I've purchased 2 pairs of glasses here and each time I try on the frames before purchasing them,…read morethey fit perfectly on my face. When I've gotten them back with my corrective lens, they don't end up fitting my face well. I ask them to adjust them and they do, but they still don't fit well and either fall off my face or hurt my ears. Their customer service is decent. There are a lot of employees there so you don't have to wait too long to be seen but not all have great customer service skills. Some appear annoyed that they have to get up to assist you and others go above and beyond to help you. Their prices are very pricey compared to other retail places but they offer "discounts" if you get more than one pair. I only purchased here instead of other places like Costco because they do have a large selection and it was convenient and I have really great vision insurance. I recently lost a pair and called them to ask if they could offer any type of discount if I purchased the exact same glasses without insurance and they only offered a slight discount off the prescription and not the lenses. I ended up ordering from ezcontacts.com

    Photos
    Otay Ranch Eyeworks - Thanks for my new frames! Glad that they are open on Sundays 10am-4pm!  2/4/24

    Thanks for my new frames! Glad that they are open on Sundays 10am-4pm! 2/4/24

    Otay Ranch Eyeworks - Horrible quality lenses.

    Horrible quality lenses.

    Otay Ranch Eyeworks - Broken glasses returned to me in a bag.

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    Broken glasses returned to me in a bag.

    LensCrafters

    LensCrafters

    3.1(110 reviews)
    7.0 mi
    •$$$

    Very disappointed at this location in Otay Ranch. Been going on this branch for a very long time…read more Since then the customer service here degraded from awesomeness to sucky! I ordered replacement on both of my glasses (1x meta glasses and a regular eye glasses) I purchased an insurance for both, My meta got deeply scratches on one of the lens and my regular glasses broke and need replacement. I got a text message that one of the glasses is ready for pickup. To save time on pick up, thought I call to check if both are in if not I will wait for the second pair to pick them up at the same time. I was out on hold (She says I will check it for you. 18 minutes later on hold, as in no one came back. I hanged up! Bad service for a paid glasses!!! This is not the first time that I called to check on status of my glasses. It seems that every year this has happen after they got paid for us buying glasses with prescription. We will have to look for a different location for our next prescription which happens to be this year. You gave them a chance and still do the same thing. We are a family of 5 that all get prescribed glasses here. It is not our loss... It's yours!

    I rarely write negative reviews, but my experience with LensCrafters has been extremely…read moredisappointing. I ordered and paid for a pair of Ray-Ban sunglasses on July 26, replacing the exact same pair I had purchased from them about three months earlier and unfortunately lost. The first order was incorrect, and when the glasses arrived nearly two weeks later, no one contacted me. To make matters worse, I was even told through my voice message that I had already picked up a pair earlier that week, which I had not. When I expressed my frustration and asked for a refund, I was asked to give them another chance and was assured the replacement would be rushed. Nearly two more weeks have passed, and I still do not have my glasses. I stopped by on August 21st and told it still was not in. Then I receive an email stating the order was just placed after I visited that day! What has been most disappointing is the customer service during this experience. During the last visit the staff person was callous, offered little empathy, no real apology, and very little effort to check the status or help resolve the situation. Mistakes happen and I understand that. But responding as if I am being unreasonable or I'm wasting their time in unacceptable. I ordered a set of regular sunglasses over a month ago and they make it seem that's the long waiting period is the norm. The lack of professionalism, communication, and genuine concern is what prompted me to write my first-ever poor review. I expected much better from LensCrafters. And I'm still waiting...

    Photos
    LensCrafters
    LensCrafters
    LensCrafters

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    H Street Optometry - optometrists - Updated October 2026

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