I'll give them 5 stars because they honored their warranty and fixed my glasses at no extra charge. The first time they didn't quite come out right because the prescription was a little off, but they fixed the problem. read more

That time of year exam + new glasses appointment at Americas Best Contacts & Eyeglasses. Dr. Nguyen is a very good Optometrist. The location has a very friendly staff with great customer service. There's plenty of parking America's Best is in the Walmart Plaza on Broadway in Chula Vista. I recommend this location! Happy Yelping :) read more

America's Best Contacts & Eyeglasses - Designer glasses at Americas Best Contact & Eyeglasses on Broadway in Chula Vista - Eyewear & Opticians Near Me - Chula Vista, California

Overall, great experience and I would recommend. I don't have vision insurance but needed an eye exam since it had been over 5 years since my last one. I found this place online, called and asked if they accepted HSA payment (they did), and booked an appointment for an eye exam. It was my first time coming to this place. I didn't do this but I recommend asking for the cost of an eye exam so you are prepared to pay if you don't have insurance like me. Once I was checked in, I completed one test and was asked if I wanted two other ones that were more in depth. The employee did explain what the additional tests were for and told me the price as well. I accepted and took them on the spot. I was then seen by the doctor who checked my vision and ran other tests. The results were explained to me and I was able to asks all the questions I had. Paying afterwards was easy too. Dr. Nguyen was amazing! I appreciated her professionalism and honesty! read more

America's Best Contacts & Eyeglasses - Pamphlet that I was given at the end of my appointment. - Eyewear & Opticians Near Me - Chula Vista, California

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Bogus review for their business; that's what I think they do for them to look good to potential clients and lure to go to their store. They don't disclose that they are out of network on your insurance ahead of time even if your insurance is listed on their site as acceptable. They will not tell you even after they verify your insurance and give them the last 4 of your social.This place will rip your wallet ridiculously. The staff are suoer rude. They cover their own employees mistakes and will not admit to it and make excuses. Bogus reviews, fake, made up lies etc.... this place is not even worth a second of your time. Some people does not read their insurance coverage which gives them a huge potential to rip people off. They will waste your time please don't give them that chance. read more

This store was recommended by a coworker. I had complimented her about her cute new frames and she told me what a great experience she had. I visited today 10/11/25 and was promptly greeted by Gabriela. She helped me find what I was looking for. I did not get my eye exam done there but they do have a deal with exam and glasses. I chose the Pair Eyeware to mix and match magnetic frames. There were plenty of other styles to choose from for men and women. Gabriela took measurements for my progressive lenses and rang me up. My glasses should be ready within 10 days possibly sooner. I will update my review upon pick up. She also adjusted my old glasses that I somehow bent, free of charge. Over all it was a great experience. Next trip I'll go when they open because this parking lot is very busy with Walmart and Costco gas traffic but still plenty of parking in front of their store. read more

Took my son here for an appointment to get new eyeglasses and exam 1st time. No waiting, just filled up info form and that's it. 20 mins later he was out and was assisted by Alicia for the frame. While waiting I asked a lady (Christina) if I can buy nose pad for my eyeglasses and said she can help with that. Went inside the lab, put in new pads and cleaned the glasses as spotless as it can be (no charge). Meantime, son found the right frame, did the estimate acceptable to us and gave us the schedule for pickup. These guys are really very helpful during the whole process. At the same time their frames are modestly priced but not cheap looking and fit your ​insurance allowance. They also have the lowest price budget frames (2ea) with eye exam. I guess I'll keep coming back here. By the way, it was my daughter who recommended this place to me. read more

America's Best Contacts & Eyeglasses - Eyewear & Opticians Near Me - Chula Vista, California

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Absolutely best eye doctor and staff. Very attentive to needs and will really go out of their way to make sure your prescription and frames are exactly right. read more

America's Best Contacts & Eyeglasses - Really good quality frames at good price - Eyewear & Opticians Near Me - Chula Vista, California

I've Been Coming Here For Years & Once Again Eye Glass World Took Care Of My Needs. The Doctor Was Thorough & Efficient, NINA & ESMERALDA Were Very Helpful & Made Me Feel At Ease & As Always CHRISTINA Gave A Great Deal. Thank You Again!!! read more

Great customer service. Nina was excellent. She went above & beyond to assist. She repaired my eyeglasses.

This a cheap on stop place for eye ware at a not expensive price! The employees energy was great!!! I would definitely come back, just for the sheer customer service!! They were a pleasure to find all the things I needed and with fast service and I was in and out! read more

America's Best Contacts & Eyeglasses - Eyewear & Opticians Near Me - Chula Vista, California

I was charged $149 for eye glasses and contact lens exam. Then charged $39.97 twice for 2 pairs of glasses. This place is a ripoff and won't give the prescription for the contacts I want. They are pushing the brand they carry. The brand they gave me to wear has caused my eyes to itch, red eyes and tearing. I took out the contacts but they were a pain to get out. I told the dr I wear my contacts for 2weeks and the gave me ones that were for one day. I had to go back in to get the prescription I wanted but the other dr said she wanted to try a different kind of acuvues But won't have them for two weeks. In the mean time I'm having to wear an old pair of prescription sunglasses to see. I'm extremely disappointed in the service I have received. read more

It was my lucky day today, waking up with an eye ulcer. Not! Couldn't have happened at worse time. I am an avid contact wearer with obviously a sudden need for a pair of glasses. I had none! After I got out of Dr appt, I remembered the commercial of "get your eyeglasses in about an hour" I googled a location, never realizing theres been a location right across the street from my work. I call my eye doctor to see if my exam is current. She said yes and that when I get to place of choice to call her. I drove over and was greeted immediately by Riley. I asked him if they did eye glasses in an hour. He said they do but what were backed up. Understandable considering everywhere people are short staffed so things get backed up. I literally mumbled in between words my situation with a desperate need for glasses, since I'm dealing with this eye ulcer. He proceeds to act quick and excused himself to go to back. He comes back and tells me, he can get them by tomorrow morning. Good enough for me!! I said ok!!! He asked me for prescription and I told him I just needed to call but he quickly offered to call himself while I started browsing. I went to look and found a pair! He came and told me he had my prescription, sat me down and I tried on my choice . He said they were perfect, and I agreed. I was happy with my choices. I paid, got my receipt and we were set for tomorrow at 11am. I was so happy with how smooth process went. When I finally got home at 4 I get a call. A number I didn't recognize. I pick up. It was a lady from Eyeglass World. My glasses were ready!!!!! I was surprised!!!! Same day!!!! I was there within an hour. Lady greeted me and remembered me from my transaction with Riley. I'm sorry I forgot her name but I think she was supervisor since she gave final revision on our transaction that morning. Anywho, she remembered me and quickly greeted me. As soon as she finished with her customer she brought my glasses out. I tried them on and it was love at first sight :) I will forever be thankful for the exceptional service and experience!! Thank you Chula Vista team Thank you Riley!!!! Now my 5 day weekend will be back on track :) read more

No Stars! Let me start off by saying this place doesn't adhere to basic communication. I am a reservist in the United States Armed Forces. I was trying to get a basic eye exam in which my insurance would have covered. Instead of them running my information like I asked multiple associates to do. They turned me away with some crappy reason of they didn't service Reservist (regardless of insurance). 1170 Broadway Unit 130 Chula Vista, CA 91911 United States So I called another location and was able to be serviced just fine. read more

Exceptional service, great employees, one of best eye exams I've had Did not dilate eyes One day turnaround I called 10 minutes before they closed for lunch, they delayed going to lunch just to see me. Very good location to do business with. Prices higher than advertised, but worth it if you are in a hurry read more

As a young adult male who needs to wear glasses all day every day, eyeglass world is a great place to get set up. They offer a great variety of frames and the staff was extremely helpful. Noemi in particular helped me find the frames I was looking for and treated me like I was an old friend. To top it all off the promotions that they were having on their glasses when I was there saved me more money than if if I had just gone through my insurance. read more

Had to take our daughter in for her yearly check up. She needed glasses and wanted to try contacts for the first time. From start to finish I love that I found eyeglass world. Esmeralda called us to remind us about appointment. She was so wonderful and nice. The Doctor Nguyen was amazing. Then when we were looking for glasses and checking out Christina helped us. She was so very helpful and friendly. The glasses were even ready before the 10 days that they said it would take. I will be recommending eyeglass world to my family and friends. We found our forever eyeglasses provider. Thank you so much read more

Nina did a tremendous hob in helping me get my glasses in no time at all. She trouble shot for just a few minutes on my nee lenses and fixed it within a few minutes. I give her 5 stars and kudos to the team! Raquel Lopez read more

I asked for my prescription to be done for both daily and monthly contacts and they messed up and are now charging me 35$ to redo the exam. They are refusing to help me get a monthly prescription even though mine isn't expired. Ridiculous. read more

I love it here . Christina was the one that helped us out and not only was she so helpful in explaining all the options that worked well for my kids and I but gave us an exceptional visit. This place has such great variety of glasses with great deals! I will never go anywhere else but here definitely recommend everyone to come here ask for Christina if you want top quality in customer service . read more

Everything was smooth and flowed. And customer service was amazing I am very pleased with every person in the office even parking was good! That was extremely knowledgeable and helped me pick out glasses that fit my face. Doctor has a bit of trouble speaking English but he was very kind and very kind and very patient. I wasn't waiting 2 hours or even 20 minutes before I was seen my appointment was at 2 o'clock is 2 o'clock and I was seen at 2 o'clock. The young lady who helped me at the end was very helpful and knowledgeable about what I would be needing on my lenses, Since I sit at a computer all day, her recommendations were amazing and they were accepted. Thank you to everybody at eyeglass world!!! read more

We came here for my mother in law glasses and we end up buying a pair for my wife and myself as well. Christina is the one who help us and she patiently show us all the prices for our glasses. I genuinely felt her willingness to help us decide which glasses to pick and gave us all the option possible that can maximize our insurance coverage. I would highly recommend this place! read more

America's Best Contacts & Eyeglasses - Trying her new pair of glasses - Eyewear & Opticians Near Me - Chula Vista, California

From the time I walked in the doors, I was greeted by Justine Cruz!!! SHE WAS FANTASTIC!! Being disabled she was professional, yet kind and so courteous!! Kindness goes a long way with me She took time to help me pick out frames, (I'm. Very particular). The price was beyond good. The greatest for progressive lens's. For 2 pair of glasses I got down to the $200.00 range. Again 10 And one more thing.....EGW needs to keep Justine Cruz! She's an asset to this store!!! read more

My first time to have an eye exam on this eye clinic, i gotta say its very reasonable Dr's and staff are very friendly very fast turn around, went for an exam Saturday morning got my new prescription glasses by Wednesday about 4 days waiting, not too bad at all, Also thanks Dr Nguyen for tweaking and turning those knobs getting my new vision corrected on my new Progressive lenses. I am very happy that i got my new vision on my new lenses corrected again, as i told Dr Nguyen that my former glasses is giving me the heights spell s, every time i wear my old eye glasses, seems that the ground is very near to my chest, it got the POV that you are pretty closer to the ground as i walk, this clinic is a fast phase so if you have any concerning questions m you better have it list down all your questions before stepping out that examination room, they will counsel you and ask every question you got! Thanks EyeGlass World! OH! their retina imaging is cheaper than other places!!!! $15 bucks! Lastly if you don't like the nose pads that came with the glasses, they can replaced it with silicone pads! Thanks Kayla for processing my insurance get these new glasses ready for me! read more

America's Best Contacts & Eyeglasses - Eyewear & Opticians Near Me - Chula Vista, California

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Riley and Kayla provide excellent customer service. Kayla chose my exercising spectacles and Riley made the buying experience as smooth as possible. It's incredible how my beautiful eyeglasses can be created in under one day! I'm extremely satisfied with my purchase here and will definitely return when I need to. My eyeballs feel so delighted with their service. read more

Stopped by to inquire about the great deals they have on glasses. My son and I was politely greeted by Christina. She made our visit well worth it. She was very knowledgeable and explained all the awesome deals. We ended up leaving with two pair of ray bans for the price of one. Buy one get one free. Mark, lab manager advised us Both prescription glasses will be done same day. I would definitely recommend eye glass world. Our experience was 5star read more

Shopping around for eye care option is difficult. Especially with the confusing options and features they offer for your glasses. After calling a few places for appointment availability Eyeglass World had an opening at the perfect time for me. Not only did they serve me right away but there pricing is extremely competitive and surprisingly lower that all other places. I usually supply my own glasses when renewing my prescription but after viewing their promotions on quality brands I will be making my purchases directly from them. When I arrived Griselda , Ana , Dr. Ryan quickly assisted me and the process did not even take an hour of my time. This place is great and i recommended stopping by here when it's time to renew your prescription. read more

I had an eye exam in October here. They do a temp check and have hand sanitizer upon walking in. Dr. Nguyen is cool, he's kind of to the point but I like that. So after I am picking out frames and since I don't have insurance I am aware I'm paying for my glasses beforehand. There's only one little complaint and that's with the way it's advertised "2 pairs for (x)" and while frames fall under this ad the actual lenses don't. Not everybody is aware of this and I can see where there would be confusion at the price. Eyeglass World is one of a few that does this (America's Best and Stanton do too) but other than that I had a great experience with EGW getting my glasses! Christina helped me with picking out my frames and I went with a higher priced frame but all in all I expected to pay about $400 for everything including 2 pairs of glasses and I paid almost exactly that with the protection plan. I was happy. I got my glasses a week earlier than expected it took a week. I CAN SEE! I love my primary glasses-they have transition lenses and the glare reduction and the blue filter etc. and I have a backup pair without the transition option. I went yesterday (Saturday) because I noticed a lens on my glasses looked like it was coming out and I wanted them to help me adjust the arms and nose pads because the glasses were wonky when I put them on. Christina remembered me instantly and I told her why I was there. Chris helped me with my glasses, he's another great employee there they all are! But took him 5 minutes to hook my specs up and now they fit perfectly and I am good to go! I also bought some lens wipes there too because I haven't seen any in the stores for some reason. Thank you Eyeglass World Chula Vista! I CAN SEE :) I wanted to give 5 stars and I just might but this is my initial review and I hope to continue using EGW in the future so I can reevaluate at a later time! read more

First of all! I'm so annoyed at the fact I called this place gave them my insurance information the day before AND was advised they would call me with information regarding my coverage with my insurance. She said she would call me that afternoon or the next day before my appointment (mind you! My appointment was late at 4 pm.) I never received a call, but ASSUMED my insurance was squared away and accepted since I TOLD THEM PRIOR to my appointment all insurance information!!!! So of course I was frustrated and annoyed that I found that information out last minute when I arrived. I give this place a two star because the place looked clean. And it seemed like the employees would be a tentative to all patients. But other than that, it was just annoying to drive there last minute and have them tell me my insurance information wasn't covered by them. read more

This branch is close to my home so I would love to use it. But my husband has had every order he picks up from here screwed up. His lenses or order are always messed up, and never ready in 10 days or less like they say. He waits weeks because of the mess ups. All of this didn't make me review them because I like eyeglass world as a company. But today I went in to the branch on Broadway. With all the COVID rules and requirements, I understand it's tough to be in a company accepting walk ins. I came in and told them what I was there for. Waited at door to have my temperature checked before entering. Then I was told it would be a fewminutes and I sat down to wait. I proceeded to look through and touch eyeglass cases without so much as a breath from anyone but as soon as I walked to the eyeglasses she scolded me. I don't mind being told there's a policy or if a store has items they don't want touched but choose to continue displaying them. But not scolded like a child for touching glasses on display and accessible to touch!! They should put a sign up or at least get their employees to understand you don't scold people to keep them safe. You put clear signs up in front of the glasses stating your policy and or let them know when they enter. This entire world is too bruised right now to have people freaking out on customers in any capacity. The eyeglass world in Eastlake is amazing. Employees are on top of it and helpful. They communicate etc. I will never go to this one on Broadway again. read more

I love coming to this store. The staff is super helpful. They are always attentive and really nice. The manager Christina M. Seems to go above and beyond for the customers and makes you feel comfortable. The store is clean and makes me feel comfortable due to covid regulations. I 100% recommend this place. Great prices. read more

Such excellent service, the staff was wonderful! I have a really high prescription and can't wear many of the popular styles out there, and the staff really helped me figure out exactly what frames would suit me and also guided me through my lens options with such patience! Decibel ty coming back for more eyeglass options! read more

No stars!! Let me start by saying!! Never again!!! I usually go to LensCrafters, if I'm gunna pay $$$ hundreds for glasses might as well go to them but I was thinking I was gunna save$$$, literally I was wrong, for 2 pairs over $700 so they can break while cleaning the lenses. We were in the area and decided to check them out. Esp for same day service, hell yea but that was a fail bc it's only for certain prescriptions! Boo!! Optometrist pretty silent but did his job! Pls buy warranty if ur gunna buy from here, their products are cheap, they will break! BTW Staff has absolutely no compassion, ugly customer service (talk back to you) misinformation then blamed me to save her a$$ to not get in trouble! So I called to check if the warranty did not expire, still effective so she "SAID" I can order them over the phone just tell me what frames, it will be around 5-10 days. I said I'll just go in cuz we were ready to go but I couldn't make so I called the next day to order them over the phone, another associate answered and said that's not true it's company policy. Why am I looking like a liar and a fool if ur associate said it! But I knew it cuz when have u ever heard u use a warranty over the phone?? lol! EYEGLASS WORLD train ur associates properly! They don't know anything absolutely nothing, cheap quality of frames! I should've known better! read more

Came here two years ago and loved the selection and service. Came back this month and service was even better than before. Kayla helped make things process quickly and efficiently. I was told it would take a few weeks and my glasses actually arrived within three days! read more

Very patient and attentive customer service. A very excellent level of courtesy and listening to the customer's needs and concerns. Ana answered my questions and explained everything with great thoroughness and simplicity. The other female staff member also impressed us as she took the initiative to go outside and invite my wife in after my exam so that we could decide on my frames together while observing COVID 19 guidelines. read more

Clean Greeted me at the door Gave me a VERY comprehensive explanation of their services and my options. Went above and beyond to find me the styles I wanted Beat everyone else's prices Why would you go anywhere else read more

This was the best experience I have ever had buying glasses. I just came from Kaiser Permanente and Grisela was able to give me a way better deal. I love this place. Love my glasses too. Both pair. Even though my warranty was up they still took great care of me. Best place ever. I will be back for new glasses soon. read more

VICTORIA IS AWESOME!!! I walked in and didn't really know what to do, and she helped me out and explained the process...We caught such a vibe and even caught an AMAZING DEAL on 2 pairs of glasses with EXACTLY what I wanted to add on my lenses and same day pick up! SHOUT OUT TO ALYSSA FOR CUTTIN UP MY LENSES read more

America's Best Contacts & Eyeglasses - Eyewear & Opticians Near Me - Chula Vista, California

My daughter and I came to this location to look at frames. The staff is friendly and asked if we needed anything. I didn't plan on purchasing anything until she told me that if we did buy two frames my daughter would get a free Eye exam. With her not having insurance this worked out perfect. The dr. had a cancellation so he was able to see my daughter. There are so many frames to choose from and go as cheap as 2 for $78. Their turnaround time can be as fast as the same day or just a couple of days depending if they have supplies or not. After picking up my daughter's glasses I bought a couple pairs for myself and my daughter received a Amazon gift card for $25 for referring me. Veronica is very patient and so friendly she made the experience worthwhile. After I picked up my glasses I was offered 50% off any other frame, which I took advantage of. They have classic frames to trendy. Next time you need an exam and new frames give Eyeglass world a try. They offer other eye needs also! read more

My dad bought his prescription eyeglasses a few years ago. One of the screw fell off. Esmeralda was very kind and assisted us when we came. They fixed my dad's eyeglasses quickly and free of charge. read more

First time visiting this branch , I was helped by Christina ; she went above and beyond. She contact my insurance for me so I would only pay little out of pocket , super nice person . Goes to show you that people still care about costumer service and are just a great person above all :) Thank You very much read more