The people here are so helpful and friendly. They also know what they are doing. They are quick to…read morefind out what my insurance covers, what I can get, and how to get the biggest savings for my money. They read my script and quickly showed me what was available and what other stores/online stores were charging for the same thing. Very helpful!

The optometrist did a great job with my prescription - I need "computer" lenses because I'm on the…read morecomputer all day. Then the folks who ordered the lenses did a great job too making sure I got the right type of lenses. I can't believe this place is so good!

I visited Americas Best today . I booked an appointment online and it was super fast and…read moreconvenient. Big shoutout to Isiah for his patience and polite service the whole process through.

Mixed experience at America's Best in Killeen. The wait was definitely long, and the doctor was…read moresignificantly late for my scheduled appointment, which was frustrating. If you're on a tight schedule, be prepared for some delays. That said, once I got through the exam, the team moved quickly to get my glasses ordered. The ordering process was smooth, and my glasses were ready faster than expected, which I really appreciated. Staff was courteous and helpful when it came to picking out frames and answering questions. Pros: Fast turnaround for glasses, friendly staff Cons: Long wait time, doctor was late Would I return? Possibly, but I'd plan for a wait just in case

I ordered a second pair of glasses from a prescription that was less than a month old. I explained…read moreto the worker that with the second pair glasses that reading was very blurry. She said the prescription that I turned in was correct on the glasses and that I probably needed a new prescription. She insisted that I was mistaken. The first pair of glasses that I have from the same prescription is fine but from another vision store. She told me that I need to move my head around until I found a spot that was clear for reading. I have been wearing glasses for over 30 years I have never had this problem and I know when there is something wrong. I am not a person to cause a scene so I left after trying to convince her that It was something wrong and she was determined that she was right. With insurance I paid about $300.00 for a pair glasses that I can wear only if I don't need to read anything. I will never shop at Visionworks again. She said I chose not to add the expanded bifocal at the bottom (which I did not even know was a choice because everything was in the prescription) and showed me a space the size of half the tip of my fingernail that I need to focus on for reading. I've never heard of that before. I am not satisfied and felt very humiliated with others standing around listening to the conversation. For me the rating is less that the lowest one available. It seems that it did not matter as long as she felt they had done their part and nothing else can be done.

We have been coming here years. This place does not respect insurance prices and will overcharge…read moreevery single time. Even if you present the benefits to the representative in the store and show them that you have a low copay for your vision insurance that they claim to accept. They will still overcharge you. They give very vague excuses and explanations. Also, in addition to delaying our daughter's glasses for pick up, there was poor workmanship quality. When cleaning the lens, it actually popped out of the frame. Going downhill in all areas, including service, product selection, workmanship, wait times, and pricing.. If you value your time and money go somewhere else.

We miss Tad, but Amber is a great replacement. This is the…read moreplace to go in the Temple area. You get what you pay for!. Better service than the big box store down the road. Amber knows your name if you visit regularly.

Amber will treat you right. Very knowledgeable in the business and eager to satisfy her customers…read more I won't go anywhere else now.

Excellent customer service!!…read more Came in towards closing was not shooed away even thought cutting it close. Helped me, ordered what I needed and had it shipped to my house. I wish I caught the young ladies name, very professional! A happy boy!

I came looking for a sperry shoe they have at the killeen mall location but they didn't have it…read more The lady working seemed nice & even offered to order it.

This store has really upped its style! The last few times I have been in I have found very cute…read morestuff. I love that their clothes are classy and not revealing or cheap looking.

Good quality of clothes that last, reasonable prices for that quality as well. Way cheaper than…read morelane Bryant with better style. The people always great you when coming in, never really had a problem with the staff.

I went today and was greeted by the glare of "Semiyah" or something like that and could not feel…read moreany less welcome. Everything was going fine, I just came in to get a couple of their new luxury sprays because I had heard they smelled good. It was all mediocre till "Fran" was getting my stuff into bags and looked me up and down with a judgmental look, finished everything up, and I heard her say "finally" as I walked away. There are very few kindhearted employees there but the others are so rude and condescending. The bad reviews here are very deserved.

Really great customer service during their semi annual sale! They checked in on me multiple times…read more One lady even told me there's a coupon valid only today in my email! Another showed me the wall flowers on sale and told me how I can still get the email discount even though I didn't get it. And the guy who checked me out gave me no trouble by me not having the email. I would totally come back. Plus they had a good selection!

The prices we were quoted were much lower than our actual bill! The service at our house was very…read morepoor. We had our lines less than two weeks and shut them off!

Received superb service from Mobile Expert Ms. Shay Culbreath yesterday (28 Aug 25). She's…read moreprofessional, patient and a caring staff member whose extremely knowledgeable. It was a relief meeting you yesterday and I look forward to seeing you for my next upgrade . Thank you for your wonderful service