I didn't much care for the sales girl here. I used to be in sales, and I know when someone is just…read morefeeding me information I want to hear for the sale. I want honest opinions, not just what you think I want to hear. The first pair I try on, she's like that's my favorite pair in the whole store, blah blah blah. I am willing to bet, any pair I picked up, she would have said the same thing. She also talked my sister out of a lovely set of Burberry glasses I liked, because she said they were trendy. Anything aside of a wayfarer or aviator can be considered trendy I guess, but if it looks good on you, you should rock it. All in all, not a great experience.

Great place, huge selection, very friendly helpful staff. Good clearance sales as well. And,…read moregreat location. Highly recommend.

Still needed more information on how to approach get my prescription filled. Honestly grateful they…read morewere open during Art Fair and AC was very helpful breaking down the cost while returning one of the two pair of frames I'd already bought. What a dilemma I have. I like frames from Warby but my insurance is not accepted, they're out of network and it becomes costly based on my prescription. Decisions. Decisions!

I've been to this location twice now and each time has been a great experience…read more Today Gillian went over and beyond to help me. Super grateful. I wish I lived locally to come here for all my glasses. Store is located in the plaza. Tons of parking and shops and food. 1000/10

The lady working the front desk was super nice and very helpful in finding what was right for me at…read morethe store.

Love my eye doctor but the sales person with shoulder length hair in the optical shop was horrible…read more I came in for prescription sunglasses and was told transition lenses would fit my needs. The salesperson told me the tint would work for my outside job, however, when I wore my new glasses outside all day, the tint did not get dark like sunglasses. I came back to discuss my disappointment and options for making them darker as initially described. The sales lady tried to sell me new glasses for $300 more dollars on top of the $400 already paid. Sorry, but they clearly don't know their business or they are just out to make money. Either way they lost a client and my business

Sorry, Yelp, no pictures…read more.. You see, I bought my Raybans back in 2007 at this location. I bought my first pair of Raybans at Gordmans 10 year before, for much much less, before Luxotica bought out Raybans. That's another story. I love Sunglass Hut, The one in New York Ciity is huge, this one not so large. But gorgeous. My Rayban love passed to my son, and I bought his first pair of Wayfarers today. I know, for sure, I can buy knock offs, but....my 5 favorite words are, "I Don't Buy knock offs." I like the personalized service at this Sunglass Hut. They took their time to allow my son to try on every pair he wanted, and had extreme patience. I had a look around. I love it that they even sell high end sunglasses (Coach, etc...) and that a pair of sunglasses can be over $200. For some weird reason that thrills me. I love looking at all the sunglasses. I tried on a wood grained pair, that was cute in the display case, but ugly on. And were over $200. The thing is, Sunglass Hut can be trusted to give the guarentees, to remove the price tags so you can wear the sunglasses home, and if anything goes wrong, you can go back to the store. I like all the different things, from floating sunglass accessories, to sunglass cleaners. I love the folding Wayfarers, that's next on my list. But, aah..I love Raybans as much as I love Swatch Watch. Just that with Sun glass Hut, Raybans are easier to obtain. Or maybe, I'll buy a pair of Coach glasses, but they don't fold.

Ashley and Desmond offer great customer service. Looked up inventory from a different location To…read moreget me hooked up ASAP. Thanks

We had the most disrespectful salesperson I have ever had the misfortune of working with. She…read moredefinitely knew her stuff about glasses but that was the only good thing about her. When we first arrived she was helping another customer, that's totally okay we looked for ourselves. She very snarkily said "what do you guys need?" Later after she finally started to help my friend we asked her a few questions and wanted to write down the information so if he came back for the glasses he liked best, he would know the exact ones. Totally normal. She said "no, I don't write things down but these are one of a kind, I only order one of each, I will remember, it's my policy." (Which isn't true because a salesman wrote down a pair for my sister in law a few weeks back) Then naturally we asked if they were 'one of a kind', was she the only local one who sold them... Because since she wouldn't write them down and only had a single pair we were curious if we'd be able to purchase them someplace else if they sold. Then, in the middle of my question, she looked at us and said "okay, you can leave now. Bye."

My boyfriend and I just visited. The woman in the store was incredibly offensive. Talked bad about…read moremy current glasses. She followed us around the store and basically only allowed me to look at the frames she handed me, which were nothing like what I expressed to her as my style. It was a horrible and uncomfortable experience.

I always liked doing business with Sunglass Hut in the past so i Went to buy some new sunglasses…read morehere, Yelp said they open at 10am I was there at 10:30am, the door was locked, but a big tv was playing in the back of the store, tried to call and nobody picked up... I really don't know how i feel about wasting my time driving to this store for nothing.... I guess if you are looking for glasses from this store I would call first. unfortunately it did not work out for me...

Every Sunglass Hut is the same? No. I have found this location to have the rare sunglasses that…read morefit my head perfectly. You want them to fit for this much money. They might have that unique pair you're looking for.

Great service and selection sums it up. They also have a partnership with Maui Jim's which is…read morenecessary if for example you need new lenses that are not knock-offs. I highly recommend eyeSmith!

I got those frames , american made for $99 each. The Hoya lenses they offer me are $99/pair, adding…read moretransition for $179/pair. No insurance involves. They did some fancy check up, adjusted the frames around my head, make me feel that the I am being treated well. The transition frames takes an extra day, but the other hoya lenses without transition takes 1 hour to make. They sent the frame to me fast, double check the address, make sure that I receive the lense. It is very good work ethics and customer service. I feel compelled to stop my work and drop some nice words for them.

Great selection, nice people, will return…read more Such interesting things, great selection of clothes and shoes

Just thought I'd leave a review on the great service I received at this store while visiting from…read moreCalifornia. The man at the counter on 10/6/24, was very professional and courteous. He made me and my family feel very welcome there, Nevertheless, we returned to the store the following day on 10/7/24, and bought a few more items to take home. We just wanted to show our appreciation for the great service before we left. Thanks again.

As we proceeded to the West side store, a trendy boutique and local small business selling…read more antiques, local gifts, clothing, Kansas City Chiefs wear, jewelry, and more. Karen looked around, while I am consistently impressed by the architectural design of these unique buildings. I walked around, listened to the music, and took pictures. We received a warm welcome and had the entire store to ourselves. If you're needing a last-minute gift head on over to Westside Storey 1701 Summit St., Kansas City, MO. Monday 10 AM to 3 PM Tuesday, Wednesday, Thursday, Friday, Saturday 10 AM to 7 PM Sunday 10 AM to 3 PM

Exceptionally Kind!! Went in with my grandson for his 13th birthday. Could not have asked for…read morebetter treatment. It was so refreshing to see such good will in the world. . I will now be a loyal customer :)

Excelente costumer service, would def go here from all the stores they have around Kansas or…read moreMissouri

Really dig this little store though rarely visit. But each time I do I end up walking out with a…read moregreat pair of specs. Great customer service yesterday on a visit, was even encouraged to go outside and walk around with a pair I was considering that had a price tag of around $200 (Oakleys if you must ask). How's that for customer service and more importantly, trust? Probably my honest good looks (cough...). Colleen assisted me yesterday, was delightful and quite helpful when I explained my most pressing need in sunglasses (hiking, must rest comfortably under a tight fitting ball cap, good UV protection ,etc.). Good sanitation practices in use. Once you try on a pair they go into a special container for sterilizing. Hand sanitizer available for customers at the register. Lots of really cool things to look at, more than I probably should, but I knew specifically what I was in the market for so didn't take long to find my purchase, and now that I've worn them out and about for critical need activities like, oh, getting carry out tacos and my daily hike, I'm a happy customer. This is in The Legends shopping center, not exactly my favorite place in the world, but you can park within 50-75 yards easily enough, or at least for now with the pandemic still on you can.