We popped in here with my 97 year old grandpa to get his new eyeglasses adjusted. They were rubbing…read moreon his nose and causing a sore. The team here was so welcoming and friendly! My mom and I are from out of state, so it was a shot in the dark bringing him here, but wow, I'd recommend this eye center to anyone! They were so sweet, made the perfect adjustments, and my grandpa left feeling so much better and taken care of! Thank you so much for everything!

I would give zero stars if that was an option. I came here for a routine exam, I have no vision…read moreproblem but I did have a small bump in the corner of my eye, he said it was a "stye". I didn't think it was a stye, but hey, I'm not a doctor, so I just went with what he said. He referred me to another facility. Once I got to that facility weeks later, turns out, he was incorrect and should have never sent me to the other facility. The facility that he sent me to works very closely with him so they were very surprised when I showed up and everything that he had sent was incorrect. The other office apologized to me for making me wait and go through all of this hassle for nothing. They were pretty shocked about what happened. He wasted my time and my money, and I ended up having to go for a third appointment somewhere else. That also postponed my treatment. Dr. Schwerdtfeger (Dr. Joe) would not recommend. If you are a doctor and you were unsure of the next steps a patient needs to take, tell them that. I would have more respect for a doctor if they told me the truth, instead of sending me somewhere that couldn't help.

I've been "seeing" Dr. Stacy Philips for my annual exam and she is always friendly, welcoming,…read moreprofessional and takes an interest in your eye health and comfort. When I walk in the door I am greeted and checked I right away. There is little waiting for my scheduled appointment time. There are cool frames to look at if in need of a new or updated pair of glasses. The complete exam takes only about 30 minutes from start to finish and I choose to pay extra for the ocular machine versus drops. Once finished I can order my contacts or glasses right then. This practice operates like a well-oiled machine.

I've been coming here for my annual eye exams since 2016 and absolutely love it. As soon as you…read morewalk in, I'm greeted by my name with a friendly smile. From check in to eye exam to check out, it took 30 minutes. They have a machine they can use in lieu of dilating your eyes. It cost $35 and is definitely worth it. I've seen Dr. Stacy Phillips and Dr.Kirk during my annual visits. Both women are friendly and listen to you. If you're looking for a new eye doctor, highly recommend checking this place out. They also have an optical shop with a wide, variety selection of glasses for men, women & kids. On a personal note, Dr. Stacy Phillips was able to help me solve an on going issue with my left cornea by referring to another specialist doctor. I'm truly grateful for her for helping me resolve with what I thought was an "issue I just had to deal with" for the rest of my life.

I snapped a picture of my daughter wearing some sparkly Dior sunglasses. Later I showed her the…read morepicture when we were in the car. She says, "daddy I felt so famous wearing those sunglasses!" That pretty much sums up what you're getting at Romanelli Optix. A good friend of mine purchased Tom Ford glasses about a year ago. Later I noticed my chiropractor wearing a similar style. I knew I was destined to have some too! Not into paying over $500 for glasses I shopped around online. I was never comfortable making the purchase for one reason or another. Finally I decided I should just find a local storefront. My first interaction was over the phone. I just wondered if I needed an appointment. I've never been so excited to not have an appointment! "Come on in!" My daughter and I arrived after school. I was nervous about bringing a six year old into the boutique with me. (YES - THIS IS A BOUTIQUE.) Would she knock over a display? Would she break frames or distract other customers? My daughter and I where greeted warmly and I was put at ease. I knew exactly which frames I wanted so I donned my webpage. Next I was shown the corresponding frames and it was time for measurements. I was promised my new glasses about ten days after my visit. Romanelli Optix does their own work when it comes to placing your actual lenses into their frames. The process was explained and the date set. Fast forward and I get an invite for an event in St Louis. I'd like to wear my new glasses to the event so I make a call. The frames were promised on Friday - I call on Wednesday. "We'll do our best and give you a call". Fast forward to Thursday and I've got a voicemail. My fancy new frames are ready to party. My daughter and I picked up my frames after school. I was greeted by name like an old friend. They fit great and gave me goose bumps to see them on for the first time. I was reminded of their cleaning, repair and warranty service. And we were off I don't know when I'll be in the market for designer glasses this nice again. What I do know is when it comes to eyewear - you wear them everyday all day, you should REALLY love them! When it's that time again I can't wait to give Romanelli Optix my business.

This is the best place to get glasses in KC. Spend a few bucks and you'll feel like a million…read more The service is top notch. They work with you and your style. They did a custom pair for me. I love wearing these things!!! Check out Romanelli optix.!

Still needed more information on how to approach get my prescription filled. Honestly grateful they…read morewere open during Art Fair and AC was very helpful breaking down the cost while returning one of the two pair of frames I'd already bought. What a dilemma I have. I like frames from Warby but my insurance is not accepted, they're out of network and it becomes costly based on my prescription. Decisions. Decisions!

I've been to this location twice now and each time has been a great experience…read more Today Gillian went over and beyond to help me. Super grateful. I wish I lived locally to come here for all my glasses. Store is located in the plaza. Tons of parking and shops and food. 1000/10

I'm sorry to hear that Felix Milman is gone. He treated my wife and me with respect and care at the…read morePlaza store years ago. We purchased many $1k worth of glasses over the years. We had hoped for the same treatment when we walked into the Leawood location but instead got treated to a pair of adult toddlers more interested in judging us on our lack of Rolexes and Porsches than our need for glasses. Felix was a true gentleman and a good businessman. He saw in us people who wanted high quality glasses from a decent company at a decent price. From what I can gather, none of that exists today. I ordered 3 pairs of glasses, got no receipt for the order because we were in a hurry. Male clerk was supposed to contact me in 5 days for prescription info. 2 weeks later, I contacted him and informed him I didn't want the 3rd pair of glasses and wanted receipts for everything and wanted everything to be submitted to insurance. Male clerk seemed to be more interested in saving commission than helping me get what I needed. I emailed him my prescription and waited for confirmation of changes. Several weeks later, I get 3 pairs of glasses with none of my requested changes including the 3rd pair of glasses that I didn't need. Plus no submission to insurance, no change in prescription based on new info, and no fucking receipts for the 3rd pair of glasses I didn't even need. Don't walk. Run away from this company. Felix is no longer in charge and the company has been taken over by halfwits with delusions of adequacy. You'll encounter many fewer assholes if you just stay in your car in the parking lot and go to warbyparker.com on your phone instead.

My first experience is my last. I bought my wife $599 tom ford glasses and myself ray bans. I…read morewent to return mine next day and was told they don't do returns. NEVER SAW ANY TYPE OF NOTICE FOR RETURN policy. I received store credit which i used today because they put an expiration on my credit. With $15 left on my credit the keep the remaining balance. Be cautious about this slimy, pompous operation

I didn't much care for the sales girl here. I used to be in sales, and I know when someone is just…read morefeeding me information I want to hear for the sale. I want honest opinions, not just what you think I want to hear. The first pair I try on, she's like that's my favorite pair in the whole store, blah blah blah. I am willing to bet, any pair I picked up, she would have said the same thing. She also talked my sister out of a lovely set of Burberry glasses I liked, because she said they were trendy. Anything aside of a wayfarer or aviator can be considered trendy I guess, but if it looks good on you, you should rock it. All in all, not a great experience.

Great place, huge selection, very friendly helpful staff. Good clearance sales as well. And,…read moregreat location. Highly recommend.

An amalgamation of Dick's Sporting Goods, Bass Pro, and Great Wolf Lodge given birth to a…read morelove-child named Scheels. It's totally one part corporate, crisp, functional retail goods store, and another part taxidermy animals, rides, fudge, and hunting & fishing gear like you'd find at Bass Pro. We took our kids here on a winter break, gray day and it was a lot of fun. First off, there's a mini aquarium when you walk in -- it's nothing to write home about, but it gets the kids attention and they realize right away this is a fun store. From there, you can't miss the gigantic ferris wheel in the middle of the store. Gonna be real, it's fun and worth the wait but also a bit nerve wracking. Something is just odd about quietly swaying at the top of a department store quietly for such a long time. My daughter was like, "Dad, I'm scared to look down!" and all I could think was, "so am I, kid, so am I." We both agreed it's pretty fun once it gets going. There's also a little bowling area where you get five frames for a buck, and ditto to a little arcade game area as well. There's toy stores, outdoor goods, quality brands of clothes and outfitting, and really a nice answer to online shopping. In fact, it feels like malls used to feel in the 90's but a modern spin on everything. We did eat here but I'd say skip it. I didn't find anything I wanted and when I went to finish off my kids chicken tenders I was super underwhelmed and ended up pitching them. I will say at this time they carry Sylas & Maddy's ice cream (best IC in the city IMO) so that was a nice surprise treat. What more could you want if out shopping with the kids?! It's a great spot to kill a quiet afternoon.

Scheels is somewhere where you can find practically anything you need. From switch blades from self…read moredefense, to accessories for 40 ounce Stanley's to help protect the bottom, they have it all! The quality is always top tier. Highly recommend shopping at Scheels.

I searched for a long time to try to find a place that could make amber tinted prescription lenses…read more I found a place online in Europe that was going to charge a ton of money, but then I came across Eye Style Optics, who was able to get me exactly what I wanted for a much better price! I'm so happy with my purchase from here and would highly recommend this place to anyone! I love wearing my glasses at night while I'm getting ready for bed so that I can fall asleep easier. The glasses do a fantastic job at blocking blue light. And they look great too! I now have a regular pair of glasses for everyday use and an amber-tinted pair that I wear before bed every night. Spencer was very helpful in helping me decide on the exact color that I wanted.

It is kind of understood with these eye glass places that they are going to hit you with at 150% to…read more600% markup, and in return they will manage all the details and headaches (of which there can be a LOT of ) and generally make it painless for you. So it was alarming up front how uncomfortable they were answering questions. They seemed surprised I wanted to know more than someone should call me at some time in the future, to let me know they would some day do something for some unknown amount of money. Knowing the markups in question I insisted on at least knowing how much we were talking about for a set of replacement lenses. They begrudgingly came up with a price of $600 dollars. When I asked to confirm that was just for replacement lenses they again wouldn't answer and just dropped the price by $150. Their markup was that high they could cut that much off and still be fine. Which they were apparently more comfortable with than just answering my question, or really any questions. I opted to go else where.

So many unique frames to choose from. I had a hand full of frames I tried on and sent to family…read morefor voting. I was checked on by 3 of the eye specialist during my process which I wasn't sure why I received such attention considering the number of people in the store. It was packed! I ended up with about 7 frames in my hand.. took my selection to a table, taking pictures and texting, looking at myself in the mirror to decide. Again I was approached to see if I needed help. I felt looming eyes and too much interest. Honestly if I needed help I knew what to do. I didn't like the attention. Eventually I got assistance from Sam who was well versed in the eye care out of and in of network prices. With my lens needs it turns out to be quite pricey being out of network. He explained what I could do to make it more economical and even said to get my prescription they could contact my vision physician.

I've never had a bad experience with Warby Parker, and today was the cherry on top for the…read moreoutstanding service this Warby Parker provides. The employees were attentive, knowledgeable, and incredibly helpful. I would highly recommend this WP if you're in the KC area. While the one at the Plaza is great, the parking and traffic for this one is alway better imo.

I like to update when necessary. After not finding a frame I liked as well as the one I found here,…read moreI went back for a third time. This time Nanette was there. I'm not sure of her role but she knows what she is doing and on top of everything. She took care of the previous problems I had. I walked out with what I needed! I also spent far less than I had been quoted at other places. The only downside is their transition lenses font change in the car. They don't offer those but they are less expensive as well. So far that hasn't really been an issue for me but it could be something I have to deal with at some point, I'd recommend them because I'm pleased with my glasses and Nanette is so good at taking care of the customers. If she is not in charge, she should be! Nanette gets 5 stars!

We decided to try this place because the last two places my wife and I have purchased glasses were…read moreinsanely expensive, even with our insurance. So we thought we'd drop in while out running errands one day, and when we did, we almost didn't return. As soon as we walked in they were judging us and looking us up and down. Following behind us while we browsed. The first communication was not "Hi! How can we help you today?" It was "Do you have insurance?" Yes. "Who is it with?" One lady followed my wife around, and when she picked up one pair, the lady said to my wife "THOSE frames are $240!" My wife looked at her and said "OK." We decided to give them a shot since their prices were good, so my wife picked out her frames and sat down with them. The lady kept telling her about how much it cost before insurance and warning my wife how much the lenses she wanted cost, like we couldn't afford to be there. When she ran the insurance and told my wife the amount, my wife said she'd go ahead and pay in full right then. Her response was "Oh! Really?" The products they sell are great products, and their prices are very reasonable. But the people working at this particular store need to learn about how to treat everyone who walks through the door as a potential customer and not a potential thief or deadbeat.