I have been a regular patient here for over 10 years, so this review is long overdue…read more Dr. Alan Philips is an incredible eye doctor, but what really earns the 5-star rating is the entire support staff. I feel like everyone at the receptionist desk, the assistants who run the various exams prior to seeing Dr. Philips, and the folks running the glasses fitting room all truly care about their patients and also enjoy working here. Every follow-up phone call is pleasant, every conversation shows that they care. I am a customer for life with this team.

I've been coming here for my annual eye exams since 2016 and absolutely love it. As soon as you…read morewalk in, I'm greeted by my name with a friendly smile. From check in to eye exam to check out, it took 30 minutes. They have a machine they can use in lieu of dilating your eyes. It cost $35 and is definitely worth it. I've seen Dr. Stacy Phillips and Dr.Kirk during my annual visits. Both women are friendly and listen to you. If you're looking for a new eye doctor, highly recommend checking this place out. They also have an optical shop with a wide, variety selection of glasses for men, women & kids. On a personal note, Dr. Stacy Phillips was able to help me solve an on going issue with my left cornea by referring to another specialist doctor. I'm truly grateful for her for helping me resolve with what I thought was an "issue I just had to deal with" for the rest of my life.

The customer service was super professional. I had a pretty good experience, except I had to wait 3…read moreweeks for my glasses to be ready. On top of that I ordered them without nose pads and they still came with them anyways. Kind of concerning communication issues between Hunter family vision and their manufacturers.

I literally never write reviews and I had to create an account to post this review but I am happy…read moreto do it. The service at Hunter Family Vision is something I do not see in the marketplace today. I work and am very familiar with group insurance. I work for a consulting house that is HQ in KC and while my practice is focused on absence, I know a fair amount about other group offered products. I received a text today from Brandi at Hunter Family Vision notifying me that my company's eye insurance provider, VSP, was changing their policy provisions and I may not be eligible after 6/1 for "medically necessary" contacts. In the early 90s, I grew up as a kid who had to patch their right eye to make the left eye stronger and for a long time, glasses were my only option. I eventually moved to contacts and saw a competitor. No one ever told me that insurance may cover the cost of my contacts because of the difference in the prescription between my right and left eye. At my first visit, Dr. Swan told me they should be covered 100%. The thousands of dollars she has saved me over the last 5 years goes above and beyond what I would anticipate from any other healthcare provider. This is true patient advocacy. I was overwhelmingly impressed with Brandi and the entire office staff at Hunter Family Vision. I received a proactive text today about the policy changes and recommended that I come in and see Dr. Swan for my annual exam before my policy changed. That text alone also saved me hundreds of dollars. Otherwise, I would have waited until the end of the year to only find out that VSP may not cover my contacts. I live in Lawrence, KS now. But I will happily make the trip to continue to be a patient of Dr. Swan and Hunter Family Vision. Thank you so much for being an advocate for patient healthcare.

I've seen Dr. Davis and Dr. Beetles, and they were both good. Very informative, explained what they…read morewere doing and what they saw, and allowed me to make informed choices when there were some to be made. Also, they'll adjust your glasses at any time. My frames have stretched some, and I waited until my appointment to ask about it. They said next time, just stop by and they'll do it right then! Good to know, especially considering I didn't purchase my frames there.

I have been going to this specific location for quite a few years, once a year for a specialized…read moreeye test with 2 special machines that not many optometry places have. The staff is always nice and it is clean. I am usually able to get scheduled in a reasonable amount of time. The only reason I gave a four is that the machine has went on the blitz several times in the middle of the testing. They have gotten it worked out during those times but I despise the testing because it takes longer than a typical test so I've had to prolong the testing.

I was in need of an exam and they were able to get me in right away. The exam was the best I have…read morehad since moving here 3 years ago. My 3 eye Dr appointment and totally remarkable in comparison to the others!

Great customer service and extremely helpful in helping a out of tower with glasses adjusted. I…read moreappreciate your service and care. Looks like a clean and modern elliptical store with great choices if you are in need of a pair of glasses or eye exam. Thank you so much!

The lady working the front desk was super nice and very helpful in finding what was right for me at…read morethe store.

Love my eye doctor but the sales person with shoulder length hair in the optical shop was horrible…read more I came in for prescription sunglasses and was told transition lenses would fit my needs. The salesperson told me the tint would work for my outside job, however, when I wore my new glasses outside all day, the tint did not get dark like sunglasses. I came back to discuss my disappointment and options for making them darker as initially described. The sales lady tried to sell me new glasses for $300 more dollars on top of the $400 already paid. Sorry, but they clearly don't know their business or they are just out to make money. Either way they lost a client and my business

When the guy who had been doing my glasses for 20 years retired, I was stressed out. Leon took…read moreover and I couldn't be more happy. He has more than taken the place of my previous guy. He is the very best. I highly recommend getting him to do your glasses. I don't have any problems with glasses sliding down my nose plus the lenses work better than any glasses I have ever had. He knows what he's doing!

I went to Brookside optical to replace a pair of glasses that my puppy chewed up. Nick helped me…read moreand was not only friendly and helpful, but fixed my dog-chewed glasses right then and there to get them back to the point where they were wearable again while I wait on my new glasses to come in (I had special order frames). I initially was looking to replace my glasses with the same frames as before but talked to Nick about possible changing the sheen to a matte finish. He took my old glasses and machines them to a matte finish to show me what they looked like to help me see what that finish would look like. He definitely went above and beyond! Would highly recommend Brookside Optical!

Overall eye exam went well; it's the office staff that did make a good impression on me. It was…read morewritten down on my paperwork & the doctor mentioned that (one) contact would need to be ordered for my left eye, I even reiterated (one) contact needed to be ordered, she billed me, took my money but did NOT order my contact until I "reminded" her once again! I was not advised when or how my contacts would be available to top it all off I had to ask for a paid receipt and was met with "oh you want a receipt?" Seriously, if it's not written down it didn't happen. I called to check the status of my contact and was told "You're in a wait status" and that they should have already been received. I asked if I had to go to the office or will the contacts be delivered to my home, the gentleman said "oh you should have been given the choice at the time of the order if you wanted them mailed to your...and of course I was not given that or any other option. In short, not a happy camper!!!!! I would have given a 2.5, but the Dr. and techs were nice and proficient for the most part, one of the techs seemed new and struggled through the screening.

I was visiting from out of town when I experienced an eye issue. I contacted my doctor at home who…read morerecommended I be seen ASAP by a provider. I called Fairway Eye Center remembering it was the practice where my son and his family go. Everyone from the receptionist to the doctor was amazing. I was scheduled for an immediate appointment and received thorough, excellent care. Several days later I was able to follow up with my doctor at home as recommended. My experience was superb. I highly recommend Fairway Eye Center.

We popped in here with my 97 year old grandpa to get his new eyeglasses adjusted. They were rubbing…read moreon his nose and causing a sore. The team here was so welcoming and friendly! My mom and I are from out of state, so it was a shot in the dark bringing him here, but wow, I'd recommend this eye center to anyone! They were so sweet, made the perfect adjustments, and my grandpa left feeling so much better and taken care of! Thank you so much for everything!

I would give zero stars if that was an option. I came here for a routine exam, I have no vision…read moreproblem but I did have a small bump in the corner of my eye, he said it was a "stye". I didn't think it was a stye, but hey, I'm not a doctor, so I just went with what he said. He referred me to another facility. Once I got to that facility weeks later, turns out, he was incorrect and should have never sent me to the other facility. The facility that he sent me to works very closely with him so they were very surprised when I showed up and everything that he had sent was incorrect. The other office apologized to me for making me wait and go through all of this hassle for nothing. They were pretty shocked about what happened. He wasted my time and my money, and I ended up having to go for a third appointment somewhere else. That also postponed my treatment. Dr. Schwerdtfeger (Dr. Joe) would not recommend. If you are a doctor and you were unsure of the next steps a patient needs to take, tell them that. I would have more respect for a doctor if they told me the truth, instead of sending me somewhere that couldn't help.

Been a Littlefield client for a handful of years now, and it's as reliable and great as the first…read moretime I came in. This eye doctor in the Waldo neighborhood hit every box: - Communicative - Professional - Friendly - On time - Availability - Efficiency They also offered something during my routine eye exam that I loved; the option to pay $35 extra to skip the dilation and instead use some sort of Star Wars technology to take a picture of the back of your eye. Well worth it for not having to have blurry, weird vision for the rest of the day. I see Dr. Yates, and my oldest comes here now too and looks forward to it. The office is very nice, and there is parking but it can be tight in the little adjacent lot. Nothing but good vibes here, good location, and I never dread my annual trip in. They'll really listen if you have any questions or concerns about anything, and overall this is a slam dunk. We'll go here for life.

I've gone here for years. Dr. Grimes and the remaining staff are so wonderful and professional…read more Everyone is helpful. The new establishment looks great. Just be prepared to try and maneuver in the small parking lot when you go in for your eye appointment.

I was due for an appointment and needed a new pair of glasses so I scheduled an appointment. I do…read morenot regret it! Ashley was very kind and did a great job. Dr. Law did the exams and explained everything as he went, which I love. He was super personable! The glasses selection was great and they were very accommodating as far as options for lenses. The woman helping me decide was helpful and not pushy at all. I had to call several times before my appointment and they were always so helpful and professional. They also offer vision therapy in their office, in case you're looking for it! The office was very welcoming and organized. It was probably the best experience I have had at an eye doctors office! I would for sure refer people here.

Went to eye Dr. Exam was good . Having trouble with getting my glasses. Been over a month and still…read morewaiting. They say it will be another week.