I have been after a new pair of Ray-Bans for a few months, but just couldn't commit online, so…read morewhile wandering around Cool Springs Galleria, I popped in this Sunglass Hut, tried a pair of Justin's on, and committed! Lilly was the sales associate who helped me. She was friendly and helpful, as was her peer. Before actually buying I pulled up the website to check prices and they were identical, so it made sense to scoop up a pair here. The store is small, but packed with glasses and accessories of all styles and brands. Overall, great experience and love my new glasses!

New contacts = New shades…read more Nice selection. I think I look pretty sweet in my new pair.

Our whole family sees Dr. Seger at The Spectacle Shoppe. It is a small, personal experience as…read morethere are only three employees and all are friendly and professional. The office is cute and treatment is comprehensive. Dr. Seger diagnosed my husband's torn retina, which could have caused blindness and he had subsequent surgeries to repair and prevent this. She also diagnosed my son's need for vision therapy, which helped focus on word and improve his reading fluency. Both have been better off for her care. The rest of our family (without major eye problems) have enjoyed shopping from the newly updated line of frames and sunglasses! Our teenager was able to switch from glasses to contacts after patient coaching from the staff.

The front desk personnel were very rude and curt! They were deliberately taking their time with…read moretightening and fitting glasses that were purchased at this store. Also, the prescription glasses were excessively expensive to be falling apart within weeks of purchasing them.3689

My wife scheduled both an eye exam and a contact lens fitting and arrived on time for her…read moreappointment. After completing the eye exam, she was told there wasn't enough time for the contact lens fitting because another patient was scheduled after her, and that she would need to come back another day. Very frustrating experience. If both services are booked together, enough time should be allocated to complete them. Customers shouldn't have to make an extra trip because of a scheduling issue that isn't their fault. Disappointed with the way this was handled and expected better customer service from Warby Parker.

My frames broke and the lenses were fine so I went in to get a replacement. The attendant there…read moreMars, was super helpful in making sure I got the right pair and super friendly 10/10 experience. In and out in less than 10min. Amazing customer service.

I've been to this location several times now and always have a fantastic experience! The staff and…read morethe doctors are knowledgeable, friendly, and very helpful! Here are a couple common sense things that other reviewers may not be aware of. 1-make an appointment 2-know that you are not the center of the universe and have some patience 3-the terms and conditions of your insurance are not the fault of the professional that is helping you

Extremely disappointing experience. I waited for over an hour expecting to receive care, only to be…read moretold that the doctors had already logged off and that they couldn't provide me with anything. What makes this even more frustrating is that I explained I am leaving the country tomorrow and needed assistance before my trip. The lack of communication and consideration for patients' time is unacceptable. If the doctors were unavailable, I should have been informed much sooner instead of being left waiting for over an hour. I wasted valuable time and still left without the help I needed. I would not recommend this place based on my experience.

Amazing boutique! Friendly staff (Margie was a doll)! Love the short set I purchased!read more

Very friendly staff and adorable feminine clothes! I left with a couple of items. love itread more

I had a very good experience at this place. That was wonderful. They have a big selection. They…read morehave a good clearance section. Very good.

I spoke with the manager Jocelyn regarding that the shoes did not fit properly. They caused my feet…read moreto swell. I had them for 13 days. I could have cleaned the soles easily. I drive 30 minutes to get to this location and they would not take them back. So the customer isn't ever right here. I will never shop there again. It is a cut rate store and I will never shop there again. All are yes men or women.

Personal and professional! Dr. Van Hoven and his whole team…read moreand office staff are a joy to visit. They take the time to explain, discuss and reassure your every concern.

Multiple visits and consistently good service. It's a great feeling having "Primary EyeCare" close…read moreto your home or the place where you exercise. Good doctor care helped me to recover faster and to worry less about my eye health. Dr Van Hoven was great.

I had the unfortunate experience of a poke in the eye which led me to see several doctors here…read more Overall the staff is excellent! There is one exception, but I have already brought that to the attention of the staff and they quickly took care of it. My review here is mainly going to focus on two individuals - Dr. Barberic and Katie Evans. I'll begin with Katie. She went above and beyond the call of duty to take care of me. When I was referred to a specialist at Vandy, Katie called them to get my appointment scheduled as quickly as possible. She even personally met me when the office was closed in order to pick up some paperwork from me. She texted to check on me over a holiday weekend. This is what excellent customer service looks like! Dr. Barberic is absolutely the best!! I just can't say enough about her and what she has done for me. She is, without a doubt, the most caring and compassionate doctor I've ever seen. The level of care and personal attention she gives is unparalleled. There is no doubt I would not have progressed as well as I have had it not been for Dr. Barberic. She took the time to call and check on me the same weekend of her father-in-law's funeral. That is certainly above and beyond the expectations I had. She genuinely cares about her patients and wants the very best for them. I am so very thankful for everything she has done for me! There are certainly other staff members that I can recognize. Most everyone has been so nice and helpful. If you are looking for a place for a simple eye exam or you need more specialized treatment, like me, then give Cool Springs EyeCare a try. Great people!!

This place is absolutely terrible. I mean, the worst…read more First, they incorrectly diagnosed me with a hole in my retina. I went to a retina specialist and they said I 100% don't have a hole in my retina. Then when I went back to Cool Springs Eye care and told them they legitimately laughed at me as if it was obvious the specialist was wrong (who they recommended to me). Since then I've gotten it checked by multiple other Doctors and confirmed that there is no hole in my retina. Then they got my prescription wrong by nearly a whole point! When I told them that something felt off they acted bothered and told me there is nothing that they can do. Dr. Robin Brady in particular has the unique quality of being both incredibly arrogant and simultaneously laughably wrong about what he's talking about. I've never been to a worse eye doctor before, someone should seriously take his license away. Please steer clear and go to another doctor in town.

Dr. Lyon was amazing. He's very thorough and so kind. The best part is his receptionist Jill...she…read moreis awesome!

Dr Lyon's office is tucked in a closet inside the Style Eyes storefront, but don't let the small…read moreoffice scare you away. This was one of the fastest, most thorough, and most reasonably priced medical encounters I've had in a while. Because there's not a line of patients in a waiting room, there's no need for a huge staff or a huge wait. I'll definitely go back for my yearly exam. Note - this review is not for Style Eyes - only Kary Lyon. Style Eyes is a bit on the pricy side and has a fairly limited collection of frames.