To see.... The question, are you blind and really don't…read moreunderstand? Recently, after some huge mistakes and debates let's see how blind we truly are . I'm not only blind, but I have trouble seeing far away . Luckily, I'm in the right place . Let's go get fitted for glasses . This is a great place for the all in one stop shopping for glasses. You can get the eye exam and buy glasses all at the same time. What a lovely concept? Especially when an individual is struggling with that thing called "time." The eye exam went smooth and the doctor called me back in a proper amount of time. After looking through the lens and remarking one or two. No, go back, three or four we were all done . The eye exam was throughly conducted and an individual is given a print out of the scale of your eye prescription, just for your records. You can order glasses here or take the exam to go . It's your choice. It was a better experience and fit for my schedule to do it all here. They offer all the top brands it seems at fair prices . They offer a warranty plan that covers the frames for a reasonable amount. After you pick your frames they fit them for you on the spot. They show you what your new glasses will look like on you in real time. That's the entire process in a single shot. They called in less than two weeks and you are on your way . To better seeing . The older we get we need enhanced services to help us be the best human possible . My answer to being the best is "seeing" both close up and far away through pink colored clear ray ban glasses .

They told me I had a detached retina and then stopped the exam. Said I needed to go to an…read moreophthalmologist immediately, then made an appointment for me with one that was three weeks out. I went home and made a new appointment with someone else for the next morning. Only to find out that I did not have a detached retina at all! I did however have cataracts that I have since had removed. Would never go back to this lens crafters again!!

Was here a few months ago and bought my sunglasses. It's been lose on my face and I came on a…read moreSaturday around 3:30pm and was helped. Not too many ppl. I signed in and was helped writhing a few minutes. She brought me to the "fitting" counter and then started to warm and bend my sunglasses a few times. A few adjustment and it fits so much better now. Thanks for the quick help. I was out within 10mins and my sunglasses fit better.

My wife and I went to Vision-works located at 681 Mall Ring Circle in Henderson, Nevada…read more We saw Optometrist Dr. Jean Garcia at Signature Vision Care for our eye exams, she was friendly, knowledgeable, calm and patient. Vision works associate Vicki, was friendly, down to earth and she did not pressure us and gave us several options on brands of new eye glasses and she was very patient. Great job Vicki, keep up the awesome work.

Jessie assisted my son and I today. I previously went to another Pearle Vision location and I was…read moretold they didn't have the same frame my son already had and after putting it off I decided to come back but try the sunset location. Welp, Jessie went over and beyond customer service and although the specific frame was not in stock he reached out to corporate and was able to order the frame. Huge thank you! Also for your patience and customer service.

I had a very disappointing experience at this Pearle Vision location. I brought in my own frames…read moreand prescription to have new lenses installed, but when I got them back, everything was extremely blurry. My old lenses were actually much better, so I knew something was wrong. I called to ask about their satisfaction guarantee because there is a sign in the store that says satisfaction guaranteed and no questions asked, and their website states the same thing. The first employee I spoke with was very nice and told me the manager would call me back. The manager never called. When I called again, I spoke with Alma. I found her extremely rude and condescending. Every time I asked what the guarantee covered, her answer was basically no. She told me that if my prescription had changed, they were not going to replace the lenses, and if the problem was not their fault, they were not going to replace them. She kept telling me to go back to my doctor and repeated that they would not redo the lenses. After hearing no over and over again, I was left wondering what their "satisfaction guaranteed, no questions asked" policy actually guarantees. At one point I asked for her name and thought she said Ana. She responded, "A-L-M-A. It's just four letters." That completely unnecessary comment gives you a good idea of the tone of the conversation. She also told me the manager already knew about the situation but was not going to call me back because I "wouldn't like the answer." I had specifically asked to speak with the manager and never received a call. I eventually went to the Pearle Vision at 75 S Valle Verde Dr. after my neighbor recommended them. She had also had a bad experience at this location and told me the Valle Verde location had taken very good care of her. They did the same for me and worked with me until my lenses were right. I understand that prescriptions sometimes need to be adjusted. My issue is how I was treated when I asked for help and tried to understand a guarantee they advertise both in the store and on their website. I would not return to this location, and I suggest to go to the Valle Verde location who showed me that this situation could have been handled with professionalism, respect, and a genuine effort to help the customer.

It's hard to find an ophthalmologist that has an office that isn't short staffed, over booked, and…read moretreats you like a number, but if you want one that doesn't rush you, values you as a patient, and is quiet, then this is the place for you! I love coming here because the staff is always readily available. Usually when I come here, it's only me and maybe 2-3 other people tops. Paperwork is texted to you prior to the appointment so the front desk is super efficient. I also like how they explain all their policies, including a late fee or no show fee! I can't remember the cost of it, but I do like offices that have these policies so people are accountable and not just taking up appointments. Anyways as soon as I got checked in, I was lead into the room to the 3 basic machine tests, including the eye pressure machine that puffs air into your eyes. The staff was very patient with me as I had to repeat a few times and couldn't keep my eye open. From there, I saw Dr Shimizu who also asked how everything has been, asked clarifying questions, compared my results from last time, and had me read out some letters, plus look at my eyes with his bright light. After that, I got walked to the front again where the staff explained to me my eye coverage insurance and also explained the sales/specials that were going on. I ended up leaving with a new pair of $500 glasses. I didn't plan on spending that much but it's been 5 years since I had a new pair. I also got all the bells and whistles with the lens including blue light and anti glare. I figured the 50% off special helped me save a few bucks. I've been going here for years and this is my first pair of glasses from them, I usually only purchase contacts. So again, if a clean office, great staff, and patient doctors is what you're looking for, go here! You don't need to buy glasses or contacts, but the appointment experience is priceless!

Got in right at my appointment time. Employees were nice and the doctor was cool but prices looked…read moreturbo charged. I was quoted $300 just to put basic single lens lenses in my own sunglass frames. I told the woman helping me their prices seemed exorbitant. Their base model frames were $300. When I told her I was gonna hold onto the prescription and shop around she told me I'm going to end up paying the same everywhere. I went down the street to Visionworks and got new lenses for my own sunglasses frames, plus 2 brand new frames, and 2 sets of brand new lenses for those 2 frames for $510! Both of the glasses I got at Visionworks were name brands, but not high-end name brands.

So I had an appointment today at 5:15 and unfortunately, I was seven minutes late, but I had called…read moreto let them know. I had gotten off at the wrong offramp as soon as I got there as I said seven minutes late I was told that they were unable to see me and that there were other people in front of me very unprofessional the girl, Alexis couldn't even look me in the eye as she was hunched over her chair looking at a computer. I will never recommend or come back to this establishment again.

Great service. Very humble. Experienced and very pleasant. Very happy with my eye exam and my…read moreglasses. I had to buy 3 pairs. But. I'm happy.

Needed help with exchange of some shirts recently purchased on my Vegas trip. ( I live in San Jose,…read moreCA). Called up the store - Ari (y) helped me on the phone. I have to say she was fantastic. Very helpful and pleasant to deal with! PLUS- very patient during the process of looking up , ordering, and checkout process!! I'm an Oakley guy going way back!!! This store has always had great staffing!! Kudos to the store mgr who I also had the pleasure of talking to!! Thanks again guys!!! Way to go on Customer service experience after store visit. Btw - 5 stars as well for in store experience which is totally nice to see from a long standing Oakley guy!!!

Terrible service!!!!!!!! Minimal selection. NOT worth $400.............maybe $55. But I think they…read morelook good and at least they keep the sun out my eyes I guess but NEVER again.

Great Store and customer service I had Frank and Jonathon originally and I purchased the 3 step…read moresystem these are pricey but they do work if you follow through as directed it's not rocket science just patience. My personal experience you will have some slight discomfort initially as you realign your feet and support. After 8 weeks a still had a little discomfort at home with the thicker ones only the strengtheners at home. I went back to the store and they gave me a slightly thinner strengtheners one size down now no issues now I do not know I'm even wearing them at home that's the goal. The key here is patience and go back to the store if you have to so the professional staff can tweak the inserts by going smaller or larger. I love these now they are so comfortable and my knee and Achilles pain from injury and wearing boots for 25 years are now gone because my feet have proper weight distribution. It's been over 2 years and they still feel great lifetime warranty if your inserts happen to fail or wear out I come in every year so they can check the arch of the supports. I felt like some in the beginning and questioned myself if I made a bad decision now I know these are the best and my feet love it. 2026

High pressure sales, overpriced merchandise and a horrific return policy. Think before going here…read more A podiatrist can help so much more than these overprices, cookie-cutter inserts. The inserts are over $500 a pain and can be purchased elsewhere for $35. They will pressure you to buy more and more items, only the inserts are refundable if you meet there strict return policy, Save yourself some heartache and money, shop around.

Very happy with the service. Due to my obvious disregard to eye safety I ended with a piece saw…read moredust deep in a fold of my eyelid. I couldn't get it washed out on my own so I called few places around but none were able to accommodate promptly neither were affordably priced. The doctor at Savvy Eyes was able to see me right away and removed the culprit quickly.