I had such a great experience at Custom Eyes thanks to Justice! From the moment I walked in, Justice was warm, professional, and genuinely helpful. She took the time to answer all my questions, helped me find the perfect order package for my glasses and frames, and made sure I got everything I needed and more. I never felt rushed or pressured. You can tell she genuinely cares about her customers and her work. It's rare to find someone who combines great customer service with real expertise, but Justice absolutely does. If you're looking for an optician who goes above and beyond, I highly recommend asking for Justice at Custom Eyes. I'll definitely be coming back! read more

Dave at CUSTOM EYES is the best! Professional, kind and the best place to go for your glasses. 20 stars if possible!! Thank you to the entire team of staff for all their wonderful help My go to place for sure and beautiful frames!!! read more

I got charged for the eye exam when I was told my insurance covered the whole thing, than since I never had bifocal before I asked advice on the right glasses I got bad advice they classes set to low on my eyes, I had to get another eye prescription for the reading they told me my insurance would not cover a new frame and tried to sell me a new pair of glasses for $200 off a rack the said the were $35 it was a all around bad experience, I have to push the glasses way up against my face to see out for distance or I'm looking over the top like reading glasses. The reading part is a tine hole in the bottom center that is hard to find and see through because they sit low. I'm still using my dollar store reading glasses the lenses are not as good but the frames are a better quality and they are easier to read with. read more

Custom Eyes - Optometrists Near Me - Henderson, Nevada

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Nice folks, terrible service. Had glasses made by them that had obvious defects in the lenses and after two attempts to correct the issue I just wanted a refund. They charge a 35% restocking fee for THEIR MISTAKE. I will never do business with them again and advise others to avoid. read more

My spouse needed a nose guard replaced on her glasses. Not only did David (the owner) replace it but he replaced both at no charge. Wonderful customer service and as new residents in Nevada, we have found our place for glasses and eye care! read more

Everything went well! What a wonderful small family business. The doctor was amazing, the staff helped me with my new glasses were incredible. I won't go anywhere else. read more

I've been going to Custom Eyes for years now. This week, I took my mom and I to get some quick repairs since both of our glasses had issues that needed attention. As always, Dave the owner quickly fixed what needed fixing, and both of our pairs of glasses are in top form again. We've also used Custom Eyes to get new glasses made and have visited the awesome doctor of optometry (Dr. Stubbs) located here as well. Seriously, do not hesitate to check out Custom Eyes. The whole team is great and not part of some giant corporation trying to make monthly quotas or get you in and out "in about an hour." read more

Thank you so much Emallin reaching out and for helping me out with the issue of my glasses. I love the way my glasses look now and feel perfect. You are the best thank you Emallin!!! read more

Custom Eyes - Optometrists Near Me - Henderson, Nevada

I had broken my lenses and every other glasses place wouldn't take me same day but Custom Eyes did and I wanna say thank you to David and Justice personally for getting me a new pair of frames in literally like 15 minutes with my current lenses. Will be coming here for all my glasses needs from now on. Thanks guys! read more

Lost the screw pin out of my right lens. Custom Eyes replaced the pin and repaired the eye lens at no cost to me. 3 months later I lost the pin in my left lens, Custom Eyes once again replaced the pin and repaired my glasses with no charge to me. I know where I'll schedule my eye needs in the future. read more

Justice is amazing! She made the whole process of picking out glasses so easy and enjoyable. She really took the time to understand what I was looking for and helped me find frames that not only fit my face but also my style. What I love most is how genuine she is--you can tell she truly cares about her customers and wants you to walk away feeling confident in your new look. The selection she carries has something for everyone, and the quality is excellent. If you're looking for someone who's knowledgeable, patient, and has an incredible eye for style, Justice is the one to see. I've already gotten so many compliments on my new glasses, and I'll definitely be coming back to her again. read more

Customer service is immaculate! Emalin is the greatest and very thorough. Super sweet and very understanding. I'd highly recommend this small business. I have been going to them for over 5 years. Very attentive team and great energy. Never a bad visit, my entire family goes here which says alot. Plus a lot of our friends as well. They are super patient with my kids during their eye exams. I'd give this small business 10/10! read more

I highly recommend custom eyes!! They have the best frame selection I've ever seen, it's where I got my iconic Shuron frames. I'm always on the lookout for vintage inspired frames and know I can always count on them to come through with just that! Additionally, the staff is very friendly, and the turn around rate is impressive! I had my glasses within the week. That's the faster I've ever had them done anywhere else. They have fantastic deals, and are very knowledgeable. They go above and beyond to make sure your visual needs are met. If you haven't already, I highly recommend giving this small business a chance. You won't be disappointed. read more

Custom Eyes - My favorite Dolce and Gabbana frames, with a gradient brown tinted lens, photochromic as well! - Optometrists Near Me - Henderson, Nevada

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I had an amazing experience at Custom Eyes today. Dr. Stubbs is great. He's nice, kind, and considerate. He's busy and needs more help, but he's the best for eye exams. After Dr. Stubbs performed a great exam and provided a new prescription, Trina helped me with some updated replacement lenses for my sunglasses. Trina is nothing short of an ANGEL and she made me feel welcomed and valued as a person, which is a rare occurrence in the Henderson/Vegas scheme of things. Thank you, Trina. It was also good to see Dave again, as he has always been a nice guy. It's good to be back. read more

very hospitable and kind staff. Dave is passionate about helping people with their needs. definitely recommend if you haven't check them out read more

Custom Eyes - Dave's the man. very kind and welcoming staff. I recommend everyone to go here - Optometrists Near Me - Henderson, Nevada

The entire team at Custom Eyes has helped me again with my optical needs from start to finish. This is my second time with them and they go above and beyond with their quality care and professional client services, with a cordial attitude. I genuinely felt that everybody try's their best to make sure my glasses were everything they were supposed to be. Outstanding! read more

I have been going there send they Opened their office. I got my first pairs of glasses there. read more

Went in to get my sunglasses readjusted because they had become loose and would slip off my face fairly often. The staff member Trina was very kind and helpful and literally custom fit my glasses to fit the shape of my head. Apparently I have a non symmetrical shaped head. Now those glasses fit better than ever. She even gave me a little sunglasses care kit for free that came with a case, cleaning cloth, and a spray to take with me. This was all around such a positive experience for me! I will be back. read more

This past Monday I stopped by around 4:30pm an Mr David was able to find the glasses my daughter wanted online, even in a holiday like president day the store was open, we are super happy with this store cause the customer service here is outstanding and very kind, to us don't matter the 30 minutes trip from the west side, will always return. read more

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Just stopping by to say how truly exceptional Custom Eyes is. They really stepped up to the plate when my prescription elsewhere was incorrect 3X's. Oh my goodness! They were so patient with me, all of them. And, Dr. Stubbs is fantastic! He is incredibly knowledgeable and kind. The customer service here is above and beyond. They really go the extra mile. Plus, their selection of frames are so stylish and up to date! I had the distinct pleasure of working David, who is truly dedicated in assisting you with your vision needs. ALL of their associates are delightful, kind, and helpful! They all truly make it a pleasure to come in. Thank you so much Custom Eyes. I look forward to my working with you in the future for all of my vision needs. read more

DAVID WAS AMAZING. He completely repaired my glasses and to top it off he did it for free. What a guy what a place thank you so much and please give that man David a raise!! read more

I had the most incredible experience at this office. Dr. Stubbs was the most knowledgeable person in this field. I came for an eye exam and refraction and for a new pair of glasses. My eyes are difficult to refract having had lasik procedure on my right eye and a cataract extraction on my left eye. But he did it with ease and accurately at that. Hopefully when my new glasses are avail that will still be the case. I'll give a follow up review. Dr. Stubbs was accomodating, had a good sense of humor and made me feel comfortable. Not to discount the fact that he is well versed in Tagalog. Trina who assisted me into choosing my glasses was also very knowledgeable and pleasant. They made my experience here tops. Would recommend them anytime to anyone looking for a new optical shop and a good optometrist. read more

Do ya see my AMAZING vintage 1968 Italian eyeglass frames? (photo attached)... check your eyes... and then admit, they're AMAZING, right? I saw them when I was 20 years old at an old outdoor flea market when I was living in NYC. I pined for them for months because I certainly couldn't afford them (I was trying to pay NYC rent of course!), before my mother came to visit me. As soon as she did, I took her over to visit my... (cue the choir of angels, please) perfect vintage glasses. Her voice raised above the entire NYC street clatter... "over $200 DOLLARS? For FRAMES? Before you even pay to get prescription lenses put in them?!?" and then she said threateningly, "YOU BETTER WEAR THEM UNTIL YOU DIE." I am twice that age now, and then some. And I plan on wearing them until I die, because I make good on promises... and because... I still love them soooo very much. Over the years. I've had to put new lenses in, and over the years I've had a super rough time finding a glasses place that will do so, as they never want to "take on the responsibility" or cannot work on glasses that were not bought direct from their store. The frames have always been a bit wonky, truth be told, as they are half a century old, and probably have some impressive stories to tell. Covid-19 mask wearing did them in entirely, as the mask pulled them further from my face, ensured that they sat ridiculously on the edge of the mask, and well... my fashionable Italian frames weren't meant for such an indignity. They finally... after 20+ years... broke entirely. One arm fell away completely from the front frame, and things looked mercilessly bleak. I even tried taking them to a jeweler (but they explained that it is illegal in NV for a jeweler to work on glasses frames!!) Custom eyes not only fixed them BETTER THAN THEY'VE EVER BEEN... but did so with gusto, zero stern "we do not take responsibility for vintage frames" warnings (like all the others), and they exuded nothing but confidence and integrity, assuring they'd be ready for pickup, and then making good on that timeline. All for the sum of $31.43 (tax incl). For around $30, I WILL have my frames until I die. I am SOOOO grateful!! A shout out to the staff for all the friendly conversation and know-how, plus one staff member has the cutest shag cut that I'd die for... (ya see: a shag cut plus my vintage frames? The ideal self. Oh, if only I had straight hair!) read more

Custom Eyes - The fixed arm on my frames-- ready for wearing! - Optometrists Near Me - Henderson, Nevada

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My first time here. Just came here to get my nose pads replaced. The team here is super friendly! Definitely felt like family the moment I walked in! They fixed my nose pads within a minute! I am so happy they take my insurance too. I will be back when I'm ready for new pair. read more

Custom Eyes - Optometrists Near Me - Henderson, Nevada

My wife and I have been bringing our family to Custom Eyes for at least 10 years! The prices are always fair,and the service is second to none. My wife's readers were made in just 2 days. You guys are awesome!!! read more

Custom Eyes - Custom Eyes lab - Optometrists Near Me - Henderson, Nevada

I had a incident with my lenses through another eyeglass vision service and they messed them up twice and the original Company gems that I used to go to has closed down so custom Eye is in the window and I came here to get my lenses properly fixed and they did it and I am so grateful to their assistance and service and I recommend anyone that needs glasses or contacts to check out custom Eye at 175 North Stephanie thank you custom eye read more

They hav stayed open for us, twice! They repaired my snapped glasses free of charge. The glasses are good as new, and the frames aren't 500+$ the ones I got were only 19$ so thankful for these guys an I need to come here more read more

Custom Eyes - The glasses they fixed - Optometrists Near Me - Henderson, Nevada

Trina is the best She is so kind and was willing to answer all of my sons questions. We wouldn't want to go anywhere else.

David fixed the broken frame of my sunglasses and didn't even want to charge us for the repair, such good customer service deserves recognition. Highly recommend this business. read more

I've been coming here for years, the staff is exceptional and helpful, and the optician is genuinely kind. I refuse to go anywhere else.

Trina is absolutely amazing! She was extremely personable and helped me pick glasses that not only fit my style but also my personality, I highly recommend her if you ever find yourself in custom eyes, she'll make sure your taken care of! read more

Custom Eyes has been our family's "go to" since they opened their store. Even though we no longer live in the neighborhood, trying another company is not even considered. Proprietor David has become a friend and has provided exceptional service with eye exams, the best quality, and up to date frames, lens options, fitting and advice. For a few years I did contacts, then antiques. I had a pair with Buffalo ("Tatanka") tusk bows that were stepped on and broken. They were no longer available from the designer. David asked to give him a try at repairing them. I am wearing them at this moment and the broken piece is virtually undetectable. My wife and daughter have more than several pairs of very stylish designer frames that include reading, blended lenses, and sunglasses. Selection choices is excellent and varied. Price is never out of line. Turnaround is always faster than expected. Courtesy of the staff is what Courtesy should be. The store is small but everything else is Extra Extra Large.6 read more

Everyone was super friendly,helpful and very patient David was Amazing and the Doctor was very professional and knowledgeable. They sanitize everything which I was very particular about. Very Pleasant experience and the whole entire place smells nice :) read more

Custom Eyes - Vision - Optometrists Near Me - Henderson, Nevada

I went for a sunglasses repair, and Trina was fantastic! The entire team there are so friendly and helpful, and want to make sure you are satisfied. They produce high quality work. I'll never go anywhere else for my glasses/eyewear needs. I've been to this location three times, and I promise you you'll be pleased with their work. Also, they have a fantastic selection of glasses. Go check them out! read more

My prescription for eye glasses and eye contacts has been expired since April so it was time for my eye check up for eye contacts and for eye glasses. I keep hopping around I have not found an optometrist that I can be loyal so I found this practice near home and it has consistent good reviews on yelp. So I made my appointment at June 10 for 5:20 pm. As you first walk in the first half of the place was the retail part where opticians hang out and help you with purchasing of eye contacts and eye glasses. So I had to think for a moment that I still need to walk further down the reception to check in. So the reception knew right away my name and knew right away I was a new patient. So I filled out the normal paper work and I was told i was going to see Dr. Van Tran. After filling out my paper work and I gave back the paper work to the reception. Sitting in the reception area for about 15 minutes and still observing the interaction between the Dr. and receptionist. Dr. does not say Hi or introduce herself while she is walking around the establishment. I mean she sees my face but no words at all. No other patients around me I was the only patient left. I felt like the Big Elephant in the room. ( I would think you would start building a relationship with new patients, hmmm) While she was walking around she kept it real with her platform wedge flip flops. I totally get it I am the last patient of the hour. Once I got into the exam room the Dr. did not come in till 5:41 pm. She didn't even bother introducing herself or ask how I even know about the establishment or just getting to know me as a patient. She just very direct and went about the exam. The only good customer service was from David, the Optician. Very pleasant and approachable. So I end up purchasing eye contacts here and bought the 6 months supply for $114.72. which is not that bad. That's pretty good. Also, they have nice selection of Coach Brands and Guess Brands of eye glasses. read more

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Excellent expertise and customer service! The optometrist was very knowledgeable and detailed performing the eye exam. I bought reading glasses and needed help understanding how to adjust to new RX with the glasses. The staff were very patient and made sure they understood my needs to accurately process the order read more

CUSTOM EYES!!! If you honestly need an exam and glasses all at one place all at the same time. It is CUSTOM EYES that can do that for you. When I read some of these negative reviews I think to myself, they must of had a bad day and now they take it out on this store? I can assure you residents and employees that CUSTOM EYES knows what is best for you when it comes to your eyes. To all those disgruntled customers, if you are patient with them since they are busy and hold each customer just as important as you, then how can you leave a bad and negative review. Just sayin. Shawn - Customer for Life read more

Skip this business if you want lenses that will last more than a month, or a correct prescription. My new lenses from here had big spider cracks on them within a week of picking them up. I took them back & the owner seems a bit put out but sent them back to be replaced. I picked up the replacement lenses and they gave me a huge migraine for two weeks straight. I took the glasses back in to see what could be done. I had to go back to wearing glasses from 2020 & instantly my migraine went away. Dave compared the prescription on my old glasses to the script I received at his store & stated there was a large different in the Rx. He stated nothing he could do about the glasses giving me a huge migraine and that the lenses were already "warrantied out" from the lenses having huge spider cracks in them. The cracks were not my fault and the lenses also had gigantic scratch marks on them. I'm not even sure how they possibly got so scratched since I'm very careful with glasses and use a clean cleaning cloth to wash and dry the lenses with every time. I keep the glasses in a container when not in use. When I took the spider cracked glasses back they were so scratched up I could barely see through them. Again, Dave acted like this was no big deal the lenses were scratched up like crazy. The quality of the lenses is absolute garbage here and I paid for lenses I cannot wear. Part of the price was ran through my insurance company so I cannot go get glasses somewhere else and have my insurance help pay for them. What a huge waste of money and the customer service blows here with Dave putting the blame of his faulty products back on the customer. 0 stars rating if I could. read more

I wish zero stars was an option. All I needed was a box of contacts to last me one month. Originally I had an appointment scheduled for May 30. Unfortunately I had to cancel due to work. I have crazy hours until school starts back up again. I went in this Monday and asked if there was a cancellation that I could squeeze into someday this week, turns out I can!! Boom. We schedule my appointment for Thursday @ 2 pm.. And I bought some trial contacts to last me until Thursday. So Wednesday I call and i see if there is something sooner than 2 pm on Thursday because I'm afraid I wouldn't make it to work in time if they're running late. David hands the phone to the girl and she says, "I was going to call you in a moment, but looks like your insurance doesn't renew until saturday of this week so you will have to pay out of pocket or schedule something different." I'm on an extremely crazy schedule until school starts so I won't be able to make an appointment until sometime next month. This lady has the phone to the eye doctor himself, and he's trying to argue with me about why I'm so busy and he'll come in on a day they're not open just to make me happy because I'm soooo busy . I felt like I was being gas lighted at this point. Me (a returning customer) I say, "you know. How about I buy a box of contacts to last me until next month so I have a bit of wiggle room. And will book my appointment next month when I have sometime to breathe" (my prescription is not yet expired. It will expire on Saturday) they denied me. They told me they cannot sell me contacts because my prescription expires in 3 days. So I guess my glasses won't work after my prescription expires too, right? So I went to location, had them print out my prescription that is not expired. And took it elsewhere to buy contacts. Not helpful at all. I will not be returning! read more

Went in and had lense replacement done. They Had my glasses done that Very day. The work was superb and 100% ligit. No head aches or heart breaks. Recommended what shade of lense would look right and I was very satisfied when I saw the final product. Evelyn knows her stuff and partner too. I'm hooked for future glasses repair. Excellent place to get the right care for your glasses. Thank you for helping us out guys!!​ read more