I have been going to the other location off of Stephanie and thought they are the same but this…read morelocation is not. Optic Gallery on Lake Mead is part of a franchise and is owned by someone else. Although, I called this location as I had a day off and wanted my eyes checked and they had availability while the other one didn't. I'm glad the Lake Mead location was able to see me and got to experience the new doctor and workers and I have to say I like this location much more. Office is quite large. Dr Angela was amazing as she calmly walked me thru my eye issues, with options and recommendations. Teresa is who I met with after the prescription was written up. She also provided options and walked me thru what my insurance covers and irs much more than I was ever told or even knew. I am happy with their patience and thoroughness. I will be returning with my daughter.

I am updating this review to let you know Optic Gallery did an excellent job resolving an issue…read morewith my lenses.

best place in town hands down! my glasses broke and i went in to get a new pair. i didnt remember i…read morehad warranty but i was 2 days past my warranty and Dave still helped with that.

Ask for Awesome Emily if you need expert assistance with your frames fitting properly and…read morecomfortably! I had almost given up on wearing a pair of rimless glasses that kept hurting my nose despite multiple adjustments from several different optical places. After being referred to Custom Eyes, I stopped by and Emily (the manager) quickly figured out that the ear piece needed to be adjusted a certain way along with replacing the nose pads in order to prevent the pain and pressure happening to my nose bridge area. Best of all, there was no charge for the fix! Hours later and finding that wearing my glasses still doesn't hurt as bad as before, I feel like I should've paid them something for their time and fixing what nobody else had been able to until now. The other staff are also very welcoming, and there is no sales pushiness. I highly recommend Custom Eyes for their exceptional customer service and technical know-how. My only minor issue would be their smallish parking lot because of all the other businesses in the same busy shopping center. A **HUGE THANK YOU** again to Emily for saving my expensive glasses from being shoved away into a dresser drawer collecting lint and dust!

Word of mouth! Last week, Pearle vision associates referred…read moreme here for my specialties sunglasses to hopefully be restored. I came over last week. They were closing had a quick trip so I wasn't able to get back before this week, but my Life would have it that I was working in the area so it worked out just fine.. had a pair of sunglasses that last year got knocked off the counter unbeknown to me. They were so classic. They still had a glass lens versus plastic and needed a specialty optician to assist me. Jerry was working, looked at them and immediately,knew CC how he could help?. he told me he could have them ready in 2 1/2 hours. Mind you I have held them in my eyeglass holder at my in my car for over one year.. The price was within normal limits. The customer service was excellent historically we have given them five stars again I give them five stars thank you Jerry and J. Crimi eyewear boutique. And a sidenote, I needed a screw for some other work eyewear and these are also specialty and although they could not assist me with those it wasn't because they didn't try. And for that, I thank you.

Took my old frames with scratched lenses in for new ones and got them back in less than a week…read more Owner Jim also showed me how uneven the reading part of the left lense was on the old Target ones. Second time I've had wonderful service from J. Crimi.

I moved to Henderson a year ago and needed a vision center. Thought the reviews made this place…read moregreat. Was farther from the truth. Jessica I think a manager shouldn't be!. I watched her be mean to her employees. She was even mean to a customer. Why is she even a manager? I have never seen such disrespect to employees and customers. I'll never come back here. She even gave a level of racism to my Asian peeps. Not cool!

Very professional and friendly establishment! My partner and I came here for the first time to get…read moreour annual eye exams done. We saw two different doctors and both had a very pleasant experience with them. One thing we both noticed about this clinic is that they have much more advanced technology compared to other optometry offices we have tried. They did the standard pressure testing, peripheral vision testing, took photos of our retinas, and of course the standard vision testing. I love how fast and straightforward everything was. I would highly recommend Henderson Vision Care if you're looking for a new optometrist

I came to this place with high expectations based upon the positive reviews. My expectation were…read morekinda sort of met. The place is very neat and professional looking. Everyone treated me very kindly. The exam process was a bit of a pain. They have this test that they blow air into your eyes that I did not like. Because I kept blinking during this process, they red flagged me as possibly having glaucoma and immediately wanted me to see a specialist. Dr. Valdez wanted me to see a specialist immediately, but NV Eye Surgery said it could wait a day. Her response to that was, "Well, it's their problem now!", and laughed. That along with being consulted on new glasses by someone who clearly wasn't properly trained yet, and trying to sell me extremely expensive glasses and then later telling me they had more affordable options "in the back" makes me hesitant to come back here. I'm actually considering going elsewhere to get my glasses after this experience, especially after NV Eye Surgery completely cleared me of having glaucoma. What a bad first experience. Two stars only because I was at least happy with how clean and professional the place looked overall.

I had the best experience at Optic Gallery Horizon Ridge! The medical assistants and Dr. Anne…read moreValdez were all amazing super kind, patient, and really took their time with me. Dr. Valdez made sure I understood everything and made me feel so comfortable. They even went above and beyond helping me choose my new glasses, even though at the time I had no idea what to pick! Honestly, I couldn't have asked for better care. Today I went to pick up my glasses 10 minutes before closing time , and the provider didn't leave before making sure I was assisted, she was literally walking out the door and still took the time to make sure I was okay. I also appreciate the medical assistants that made sure I was comfortable with my new glasses. It really meant a lot. Highly recommend!

Our family had a wonderful experience with Dr. Tester! It was both of my children's very first eye…read moreexams, and they were super nervous. Dr. Tester was incredibly calm, easygoing, and personable, which immediately put them at ease. He took the time to explain everything in a way they could easily understand, making the entire appointment feel comfortable and even fun. My kids walked out saying how much they loved their first eye exam! The experience was so impressive that it honestly made me want to switch to Dr. Tester as my own optometrist. On top of that, the front desk staff was amazing, friendly, professional, and so helpful from start to finish. I highly recommend this office to anyone looking for exceptional eye care.

Booked appointment online through their website on a Tuesday for the following Monday. Received…read moreemail confirmation and text reminder the day before appointment. Showed up Monday and appointment wasn't available. Was told doctor not available and no appointments available for rest of the day. Didn't even get any notice at that I needed to reschedule. Took time off work for this appointment. Waste of my time. If you book here avoid online appointment scheduling the current staff clear can't honor it.

It's hard to find an ophthalmologist that has an office that isn't short staffed, over booked, and…read moretreats you like a number, but if you want one that doesn't rush you, values you as a patient, and is quiet, then this is the place for you! I love coming here because the staff is always readily available. Usually when I come here, it's only me and maybe 2-3 other people tops. Paperwork is texted to you prior to the appointment so the front desk is super efficient. I also like how they explain all their policies, including a late fee or no show fee! I can't remember the cost of it, but I do like offices that have these policies so people are accountable and not just taking up appointments. Anyways as soon as I got checked in, I was lead into the room to the 3 basic machine tests, including the eye pressure machine that puffs air into your eyes. The staff was very patient with me as I had to repeat a few times and couldn't keep my eye open. From there, I saw Dr Shimizu who also asked how everything has been, asked clarifying questions, compared my results from last time, and had me read out some letters, plus look at my eyes with his bright light. After that, I got walked to the front again where the staff explained to me my eye coverage insurance and also explained the sales/specials that were going on. I ended up leaving with a new pair of $500 glasses. I didn't plan on spending that much but it's been 5 years since I had a new pair. I also got all the bells and whistles with the lens including blue light and anti glare. I figured the 50% off special helped me save a few bucks. I've been going here for years and this is my first pair of glasses from them, I usually only purchase contacts. So again, if a clean office, great staff, and patient doctors is what you're looking for, go here! You don't need to buy glasses or contacts, but the appointment experience is priceless!

Got in right at my appointment time. Employees were nice and the doctor was cool but prices looked…read moreturbo charged. I was quoted $300 just to put basic single lens lenses in my own sunglass frames. I told the woman helping me their prices seemed exorbitant. Their base model frames were $300. When I told her I was gonna hold onto the prescription and shop around she told me I'm going to end up paying the same everywhere. I went down the street to Visionworks and got new lenses for my own sunglasses frames, plus 2 brand new frames, and 2 sets of brand new lenses for those 2 frames for $510! Both of the glasses I got at Visionworks were name brands, but not high-end name brands.

I have been seen by Dr. Lisa Duong a couple times within the last few years and have always had a…read moregreat experience. She is extremely knowledgeable and personable. Her front office staff are also very pleasant and have been there since the location opened, I believe. In my most recent visit, I had to bring along my 19 month old child and the staff was extremely patient when they did not have to be. If you are looking for a new optometrist, this is a great place to go.

Based on my personal experience, I have only good things to say about the entire All Things Eyes…read moreteam. Consistently excellent customer care from both eye doctors and front staff! Knowledgeable and thorough examination Responsive text communication Convenient online appointment scheduling Friendly and helpful No sales pushiness Very clean restroom with the softest toilet paper (extra 5 stars for that :D)!!! I'm also glad I could save some money using my own frames for them to process my prescription lenses into, and they will donate any old unused eyeglasses to those in need. They're about a 20-30 minute drive for me depending on traffic, but their overall eye care expertise and superb customer service make it well worth my time!

I've had a great experience with Golden Eyes Optometry! Chris is always very easy to work with,…read moreresponsive, and reliable. I especially appreciate how smoothly he handles my contact lens prescription and make sure it is delivered on time. Customer service is excellent, and the entire process is always convenient and hassle-free. It's nice to work with an optometry office that you can count on. Highly recommend Golden Eyes Optometry!

They wouldn't give our family a prescription to get eyeglasses elsewhere. The prescription doesn't…read morehave all the necessary information so you are forced to spend $400-600 at their office for glasses. I've been to many different eye doctors over the years and have never run into this issue.

Coming here FIRST in the optical department from now on when I want to purchase prescription…read moreglasses. WHY? It a hella lot cheaper especially the for rX lenses that's why. In my case, I paid $150 LESS for Progressive HD lens. Treatments like AR are included in package unlike LensCrafters they charge additional $ for other treatments for your glasses. They now accept most vision care plans. So your out of pocket expense here is not much at all, compared to LC I paid hell lot more! They have designer frames for pretty affordable prices too. The Tiffany frames here average $100 less than LC. The selection is limited but they do have some of the best traditional or trendy frames represented. My fave were the Valentino ones. Service was great. The techs are pretty skilled and did accurate measurements. They were pretty attentive and didnt feel rushed despite how busy they were. My wait time was about 20 minutes I think, but didnt feel that long since I made use of that time to try on glasses on my own, The optical department is right in front, as you walk in through front entrance. Make sure you you grab a ticket first by cash register and wait for your number to be called. Don't forget to bring your medical info to see if you are covered...but even without insurance, the frames and lens will still be even cheaper than what you would pay over at LC with insurance! Crazy! Bring your patience though cause you'll have to to put up with the aggressive drivers in parking lot and grouchy customers. Lovely personality traits right there.

This review is ONLY for the independent Sunset Vision office inside the warehouse, not the eyeglass…read moredepartment of Costco. And for the "doctor" that treated me. Doctor in quotes because I flinch whenever someone who fits you for glasses and/or contacts calls themselves "doctor." Like PhD's insisting they be called Doctor because they've been a fulltime student for twenty years. Doctor Nguyen was the single most RUSHED optometrist I've ever visited. One, he didn't introduce himself. I had to ask if HE, in fact, was Dr. Kaden, whose name is on the wall and their business cards. This guy's bedside, er, eye chart manner was ham-handed at best. Ice cold. At the end of my exam, I asked why pinhole filters make blurry vision so much clearer. He gave a five-second answer, stood up and said, "Let's go!" What??? In that instant, I knew how cows feel being herded into a pen. It's a numbers game, not about excellent care, the kind that makes you come back time and again. I will NEVER go back. They got my $100 for 15 mins of their time. Not a penny more.