After reaching out to them, I worked with someone named Han to fix the issue. Although Han offered…read moreto fix the situation by sending me a shipping label to exchange the item, I decided to not go that route because I didn't want to get a bag that was in worse condition than the one I currently have. I ended up going to a closer location to me, which was still an hour away, to do the exchange in person. I have asked for a store manager to call me back regarding this problem and after 5 days I did get a call back. It was a short talk and they didn't deny the bag was swamped out but mentioned it could have been done accidentally not intentionally. Since I was on a quick work break I didn't want to prolong the talk and I kept it cordial but I dont 100% believe it and intentional or not, ithe carelessness did cause me an unnecessary inconvenience. Therefore, I dont think I can return to this location.

Wifey wanted to stop by this Coach outlet store in Barstow. We needed gifts for her best friend…read moreand her aunt. Figured we'd try our luck because they are both fans of Coach products. We were greeted nicely once we stepped inside the doors. The staff member who assisted us was kind of pushy, but she was helpful. Wife found a couple of purses at reasonable prices. She was happy with the deals, and so was I. Would stop in again if looking for gifts for family.

Like the previous reviewers Quality Life offers outstanding customer, great product knowledge and a…read moregood selection of products. Tiffany the owner personally shared her knowledge of certain products with a real interest in finding the correct product for your needs. Big Mark was also very helpful and super courteous to all of the customers in the store. As far as pricing is concerned I can only speculate if they are competitive with other stores. Thanks folks

Theres a lot of different options to choose from, and the prices here are definitely fair and…read moreconsiderable

Love coming to the Vans outlet. Always find great bargains and high shoes. They finally moved the…read morestore to the updated part of the outlet. They used to be in the older section. Which now appears to be all closed up with the windows covered. It is nice just to be able to come to this site and have all the stores in one section. When we do come and shop, we always end up buying several pairs of shoes for all of us. Reason I gave it 4 stars is because you have to stand outside in the sun waiting to go inside of the store.

I don't give five star's very often, but this place deserves it. The customer service was amazing…read more Employees were really friendly. Right when you go in the door someone is greeting you literally everybody's greeting you making you feel welcome. The selection of shoes weren't bad for being an outlet. It's still hard to find certain sizes, but the prices are really great still plenty of selection of choose from lotta good clothes, but all in all was one of my best and favorite experience here.

Had a great shopping experience at Columbia Factory Store at the Barstow Outlets! I came in on a…read moremission looking for hiking sandals, and the sales rep was so attentive and helpful from the moment I walked in. I saw her right away and said, "Honey, point me to the hiking sandals!" and she knew exactly where to send me. I was in and out in about 20 minutes with exactly what I needed--and even ended up grabbing a pair of shorts for hiking around Lake Powell while carrying my kayak. She made the whole experience quick, easy, and stress-free. I even made sure to thank her on my way out! Great customer service and super helpful staff.

Love the Columbia end of the season sale. Always worth the…read moretrip! Sales Associate are cheery and helpful, most outdoor gear is right and light and perfect for outback adventures. Amen! All a good blessing indeed as this Outdoor Design company offers sun protection clothing and gives back supporting environmental conservation efforts. A win, win.

Vanessa and Brandy are so helpful they helped me pick some new scents of body care for gifts …read more Vanessa is always very friendly and helpful when visiting this store Great customer service thank you for making my shopping trip easy.

Ran in here to get a present for a friend. Haven't been in Bath & Body Works in a long while…read more The 2 employees I spoke to about their special pricing were short with me and acted like I was stupid for asking. I had to ask a couple questions to clarify and their responses were very haughty. I'm sorry, but there are SO many signs, it was confusing. As I walked away with over $60 worth of product, my adult son (whose wife was also going to buy some stuff ) told me one of those girls rolled her eyes at me as I turned my back. Wow. We immediately put our things back and walkout the door. No way am I going to support a store with rude employees. I can only hope the manager reads this.

My old New Balance (NB) tennis shoes have gone through many more years than it is supposed to. As…read moremuch as I will miss my old pair, it was time for a new pair. I seldom visit the Outlets at Barstow, but since they have a NB outlet store, I was on my way here. It's not a very big store, but not small either. I normally don't have a specific model of shoes that I buy. As long as it's NB and it's comfortable, I'm good. I love NB! Before trying on any shoes, I asked one of the staff members if I can return my purchase from here at any NB stores just in case I do. The lady said returns can be made at any NB outlet stores, but it must be an outlet store. Thank you Miss! The lady ended up helping me with my shoe selection. She was very knowledgeable and informative about the shoe I was wearing and what would be a good comparable and/or similar pair for me. I learned that I was wearing the 860 model in men's wide size. I did not know this until now LOL. After a few tries of different styles of shoes, I ended up with a soon to be discontinued 880 model in women's wide size. Thank you so much Miss for your wonderful service and time! I appreciate it. They had 2 specials at the time... buy one pair of shoes at regular price and get another pair of shoes for 50% off or 30% off shoes that had a yellow sticker. My new shoes had the yellow sticker LOL. It was the last one in my wide size. It was meant for me. Thank you NB shoe genie! LOL This store has a good selection of men, women, and children shoes. They also carry clothing and accessories. There are a couple clearance sections. There is one fitting room for use. If you're on your way to and from Las Vegas or happens to be in the Barstow area AND you love NB shoes or you want to try a different brand of shoes from what you're currently wearing, drop on by this NB and check out their special offerings!

Samantha was a huge help with me today and went above and beyond to find me my favorite style…read more(725s) in a cute color to order at such a great price! Thank you!

I love this location. The manager Gabby is the best! Professional and reasonable. I will recommend…read morethis place to everyone. Thank you. Have a blessed day.

Gabby is seriously the best!!! She went above and beyond to help myself and my parents to get us…read morethe absolute best deal. Her customer service is phenomenal. Gabby is also just so incredibly kind and a genuine person. If they do not have what you want in their store, Gabby will make sure to find it for you in one of her other locations and make it happen. Thank you, Gabby!

My husband has always had difficulty finding shoes that work for him--Hoka never worked despite…read morebeing recommended in the past. His podiatrist suggested trying Asics, so we decided to visit the store. Upon entering, we were greeted and helped by the assistant lead and manager, Carlos, who was absolutely outstanding! He was personable, friendly, and clearly passionate about his work. What truly stood out was his extensive knowledge of podiatry and the level of care he provided in helping us find the perfect shoes. Carlos went above and beyond, taking the time to carefully watch my husband's gait and assess his walk. Using that, he recommended the best shoes to ensure the right fit and support for his injury. We've never experienced this level of expertise and dedication at any other specialty shoe store. Carlos is hands-down the best, and we can't recommend him highly enough

I am so glad that this store is still open! My last visit was Jan. 31st (2022), but I've shopped…read moreseveral times last year. I want to share that all of my visits have been the same - the best customer service experience! I have been several times in 2021... March, June, and the holidays of 2020. The manager has come to recognize my face! I'm the one who gets shorts and hoodies for her hubby every holiday! Haha. They take care of me and all of my needs. If they don't have a size in the store, they can order it for me online. It's no extra cost to do it that way. I can have it shipped directly to my home or pick up in the store. They honor the in-store deals or online - whichever is best for the customer. Yes, I signed up for their OneASICS discount program. It saves me even more. So great and we really like the quality of their run and workout gear! Found a pair of adorable dinosaur running shoes for my little guy, too! Great color, design, fit, and insole and outsole cushion ... while being lightweight! He loves them. So comfortable and says he can run faster in them! Haha. Wish I was nearby as I love shopping here in person! **old draft just posting 2023**