Forbthe best cell service in the High desert you can't beat Phone Girl. Corines pleasant demeanor…read moreher knowledge of the industry and her natural desire to help people make Phone Girl the only realistic choice when looking to change, upgrade or start new service.

If you're in Barstow and you'd like excellent and friendly service for your wireless needs, stop at…read morePhone Girl Wireless they're GREAT!

I have a "No Soliciting" sign just above my door ring camera…read more Yet this clown (Eli Ayala, out of Victorville), decided it didn't matter. He said "his company" wanted to know why I left (in 2022). I said, I got better, faster (2Gb), and cheaper service from Frontier. He said, "Well, I can offer 1Gb for $59.xx." (less for more) I just laughed and asked if he saw the "No Soliciting" sign by the ring camera. He said, " Yes. My company just wanted me to do a survey to find out why you left." THIS is a perfect example of why I left! Spectrum provided substandard services, yet still charged premium fees. And, they don't listen to their customers!

My husband and I arrived at the store to return equipment since we went with another internet…read moreprovider. There were four associates and two customers when we arrived. No one greeted us or informed us that they would be with us shortly, nothing. As we stood there I noticed there was a tablet located in the front for customers to sign into. It didn't face us when we arrived so it wasn't too obvious but that can be easily fixed with moving to a better spot. The female associate with bright red hair greeted every customer but us. Two associates walked to the back. After quite some time, the other male associate greeted us and helped us. The visit to the store solidified why we left Spectrum. Customer service on the phone was excellent. The lack of customer service in the store left a really bad taste in our mouth and grateful to not have to deal with them again.

This place is bad........ would recommend u drive anywhere but here the services to the devices are…read morehorrible

I'm currently deciding if I want to switch carriers & instead of going online I went into a store…read moreto ask questions etc. Upon entering the store I was greeted and told that I would be helped shortly. That wasn't the case, I sat and waiting hoping there was another associate but there was only one worker and she was preoccupied. Not even a follow up to let me know that I would be helped. I decided to just go ahead and leave as it became apparent that I wouldn't be getting help anytime soon. The worker didn't attempt to make contact as I was leaving which sealed the deal for me. I definitely won't be bringing my business into that location again. Hopefully they can be better staffed in the future.

I picked up a hot spot about a month ago that included a 100 GB data plan. I have no other T Mobile…read moredevices. Josh had excellent customer service skills and was able to answer all of my questions. There were no strings attached and he gave me an accurate out-the-door price. I did have an issue creating an online account so I could see my bill and data usage. I took it down and Leo was able to assist. He also had great customer service skills along with a solid knowledge base. T Mobile in Barstow was able to fulfill all my needs and I now am thinking about changing over my cell phone plan to T Mobile. Thanks Joshua and Leo :)

This review is for Cricket wireless authorized retailer (Spacetel LLC) in Virginia Way Barstow…read more I've meet with the 3 people who worked there: Erica, the manager, Betsy and the trainee Gina. The owner of this outlet shouldn't hire Gina. My first transaction was with the manager and I don't think she is knowledgeable enough but a decent person. I brought in my own unlocked device which worked with 2 other prior MVNOs. The phone has a hotspot and screen cast feature that I was able to use with the 2 prior MVNOs. When I came in with my phone the manager checked it for compatibility. She inserted her sim and told me that it's compatible and that a Cricket sim would work with the phone I brought in. She convinced me that $60/mo is the best value if I use hotspot frequently which I do since our home wireless internet provider is not reliable at times and that's what I bought. Long story short, the hotspot and screen casting didn't work and I get prompts about checking MyCricket account and settings, etc. etc. etc. After doing what I can on my end i.e. checking manuals, online info so on and so forth I called Cricket wireless on the phone and talked with a rep named Yuvelky. She can't do anything on her end to remedy my issues and advised me to go back to the store where I bought the sim. My next visit was a horrible one with the trainee Gina. There was a "potential" customer in the store when I came in but there wasn't an ongoing transaction when she asked me. I told her my story, she took my phone and checked. Another "potential" customer came in shortly thereafter and I stepped away and told her that I'll wait while she attends to them. She did and then we resume were we left off. She told me that she can't do anything and she texted Erica the manager who was off work to attend to a sick family member. And while she's texting, the "potential" customer that was there when I came in started leaving the store and from the looks of it they haven't made up their mind of whether they'll purchase something. When she asked them they responded that they'll comeback. Upon hearing that response she implied to me that a "sale gone." I responded "come on, you are blaming that on me?" She responded without looking at me still texting that she works for commission. I told her that I realize that but that doesn't mean I am irrelevant because I need an after sale service. She suggested that I can come back the following day so Erica can help me but when I ask if Erica will be there in the store she told me that Erica is caring for a sick relative with Covid. It was getting frustrating by the minute because I was hoping to leave the store with something close to a resolution if not a resolution to the problem. She keeps giving me one liner answers and hardly engaging me but she was on her phone for the most part. She was condescending at one point and she used that word against me and threatening me that they have cameras in the store. I was taken a back because I wasn't violent in any way shape or form. So I asked when would be the best time to come back then so I can meet with Erica instead. She told me that she can refuse service and that she is refusing to serve and that I can go to the other Cricket store in Main street because the person who trained the manager Erica still works there. I was taken a back even more. When I asked the contact info to this other Cricket store she said, "Google it." That folks, is great customer service to the next level.

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more

The best customer service of any T-Mobile store in the county!…read more They are super helpful and greet everyone right away. Impressive!

Things to improve are customer service and better attitude with management I went in for a SIM card…read moreand walk out with nothing due to management saying they could not resolve my issue.

Curtis was very helpful he went the extra mile to make sure to explain the details of repairing my…read morephone. not only is the staff friendly but the pricing was great. WILL DEFENITLY BE BACK FOR ANYTHING DAMAGED WITH MY PHONE.

My overall experience here was be far one of the best,they…read more were able to get my Macbook up and running like the day I first got it despite it having what seemed like a very prominent Virus. The quality of the service provided was excellent most places don't deal with Macs so the fact they were able to help me in under a week. Amazing! Thank you Curtis, I can do my college work now.

Every time I come in here the new associate Maddie always seems to find a way to go above and…read morebeyond for me. Never will I go to another Cricket location!

I bought a screen protector and it came off the next day. I told manager and she offered me a new…read moreone but there was not one that fit my phone . Since all sales are final she couldn't give me a refund but she would replace it. She said she would call me. I gave her my number and I ask if she could write a note for me stating I would get a replacement . She just gave me a card with her name on and She said she would remember me because shipment was coming in within A week or two. I told her that I felt I should get some kind of verification if for some reason she wasn't employed there . She assured me that she would still be there and she had no intentions of leaving. She never called and so I called to speak with her she was the new manager and said all sales are final and that manager doesn't work there any more. So I am out of money / phone protector . Cricket phone store in Barstow does not honor their word. So people beware, if all sales are final that should not mean your shit out of luck. There should be something that can be done. For all customers know maybe they sell flawed merchandise knowing we can't do anything about it once they have our money. Maybe what Crickett should just come out and say is "It sucks to be you" instead of All sales are final

I came in to get a sim card for a tablet and Jesus and his colleague were welcoming and…read moreknowledgeable! Helped me set up service and were very respectful. They answered all my questions.

I switched my cellphone service from a joint account to a single account. Ms. Grace Cox handled…read moreall of my requirements in a professional, efficient and timely manner. She is very customer friendly and customer oriented. She did an amazing and outstanding job.