I'm currently deciding if I want to switch carriers & instead of going online I went into a store…read moreto ask questions etc. Upon entering the store I was greeted and told that I would be helped shortly. That wasn't the case, I sat and waiting hoping there was another associate but there was only one worker and she was preoccupied. Not even a follow up to let me know that I would be helped. I decided to just go ahead and leave as it became apparent that I wouldn't be getting help anytime soon. The worker didn't attempt to make contact as I was leaving which sealed the deal for me. I definitely won't be bringing my business into that location again. Hopefully they can be better staffed in the future.

This place is bad........ would recommend u drive anywhere but here the services to the devices are…read morehorrible

Every time I come in here the new associate Maddie always seems to find a way to go above and…read morebeyond for me. Never will I go to another Cricket location!

I bought a screen protector and it came off the next day. I told manager and she offered me a new…read moreone but there was not one that fit my phone . Since all sales are final she couldn't give me a refund but she would replace it. She said she would call me. I gave her my number and I ask if she could write a note for me stating I would get a replacement . She just gave me a card with her name on and She said she would remember me because shipment was coming in within A week or two. I told her that I felt I should get some kind of verification if for some reason she wasn't employed there . She assured me that she would still be there and she had no intentions of leaving. She never called and so I called to speak with her she was the new manager and said all sales are final and that manager doesn't work there any more. So I am out of money / phone protector . Cricket phone store in Barstow does not honor their word. So people beware, if all sales are final that should not mean your shit out of luck. There should be something that can be done. For all customers know maybe they sell flawed merchandise knowing we can't do anything about it once they have our money. Maybe what Crickett should just come out and say is "It sucks to be you" instead of All sales are final

I came in to get a sim card for a tablet and Jesus and his colleague were welcoming and…read moreknowledgeable! Helped me set up service and were very respectful. They answered all my questions.

I switched my cellphone service from a joint account to a single account. Ms. Grace Cox handled…read moreall of my requirements in a professional, efficient and timely manner. She is very customer friendly and customer oriented. She did an amazing and outstanding job.

They just fixed my iPad and now it works perfect ... it only took 30 minutes on the wait time and…read moreno appointment was needed!

Fast and professional service from this Zagg. I use Zagg for all my screen covers. It's the sicker…read moreprice the first time you buy the protective screen (about $45 average price) but if that screen gets cracked/ chipped you just bring the phone back and it's only a $12 replacement fee. Always easy and the experts do the work.

So two weeks later I drive down to VV to get my phone the girl informs me micheal no longer an…read moreemployee,.. she finds my phone,.. why is it still not repaired after two weeks so I wait additional two hours and she tell me where to pick up so I go to pick up and the guy tells me to go to her counter then I go back to her counter and she isn't there so I call the number and he said she had to come drop off something just a run around and truthfully I don't even think they repaired my battery as my phone has been on the charger for over an hour and still on 40 percent ,.. don't waste your time or money!!!

I need a new screen, they take my phone ask me to unlock screen so they can get info to order. 2…read moreweeks later I go in to get replacement however new part cracked came back 3 days later to find out wrong part need 50 dollars more and another week. Inexperienced employees is the excuse I'm given. Stay tuned for the rest of the story

Best price around OC, fast and reliable staff. 60 bucks for original whole lcd screen for iphone 8read more

Seeing their ads on Facebook about Thanksgiving discount for phone repair, I brought my phone there…read moreto replace the screen. My phone is a iPhone X, and the repair cost for this model is not cheap. I met Trung at the store. He is the sales manager and technician. He applied the discount for Thanksgiving. I couldn't believe that he only charged me $80 for an OLED screen. He said he had a cheaper option for $60 if I went for the LCD sceeen but as soon as he demonstated the differences between 2 screens, I decided to go with the oLed screen. Trung also gave me a free screen protector. Highly recommdend Trung and his dedicated job.

service was quick! replaced my iphone 11 screen - even offered to order me a brand new iphone 13…read morefor the same price. didn't want me to waste cash on a new screen if i could have a better phone. i'm addicted to my old timey 11 though. she was nice, informative, helpful, quick, and did a fantastic job. i can now use my phone without fear of slicing my index finger. 10/10

In-N-Out quickly. Nice part of Yucaipa where you can walk around while you wait get, a coffee…read more nice lady too

I came in a few times and was basically rushed by this guy. he made me not want to even hear about…read moreany deals at all. As soon as you walk in he jumps up and starts telling you all this scripted out nonsense. Each time I came in he told me different things about the same phone so I was already perturbed because he was lying and not very good at it. But never the less I decided to switch over and got lucky last month when (as my receipt says) Sasha and the other employee whse name I can't recall, were there. they were pleasant and made me feel comfortable. They didn't try to swindle me into doin anything I wasn't wanting to do and they even let me hang out for a bit while I waited on my ride. As far as that guy goes people don't want to be harassed or lied to in order for them to purchase things. get him right before someone else does!!!!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Barstow, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

I got a quick estimate prior to going in. They seemed reasonable, at first…read more I got my screen replaced there, and they even 'gave' me a screen protector. This deceiving move was to hide the horrific quality of the screen they replaced it with. It all seemed great at first, but after 6 days, the screen cracked and shattered very suddenly and without provocation. I went back to get it replaced since they offered a 30 day warranty on their products only to find out it excluded cracked screens (even if they replaced it). A week! He offered a 'discount' on a new screen!!! The audacity! Go elsewhere. Do not recommend. Mejor vaya a otro lugar.

Lots of accessories! I got my heavy duty phone case and a…read moretempered glass.

I've shopped at this location for cell phone cases, chargers, and all things cell phone related…read more The other day my daughter cracked her cell phone screen. We were nearby and discovered they also repair damaged and/or cracked screens also. The service was professional, prompt, and courteous. And... The Price is Right! Thank you so much.

The folks here are amazing! I came in to the shop for the first time and noticed the selection for…read morephone accessories-- there is a lot! What's even better though is the excellent service. The owner is willing to go above and beyond for his customers and still gave me a great deal on the items I purchased. I will always return here for my cell phone items and service.