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Verizon

3.5 (30 reviews)
Open 9:00 am - 8:00 pm

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Justin D.

Wife and I needed new phones. Instead of driving 45 minutes we decided to go to Victra. The sales staff was extremely helpful. Special thanks to Darryl and Jordan They both answered all of our questions; helped us determine which phone suited our needs and set us up with the best plan to work with our budget.

AMAZING EXPERIENCE AT VICTRA!
Marcia D.

Darryl had VERY GREAT customer service. I wouldn't choose any Victra or Verizon over this one. I really appreciate his effort, patience, and humor. Adrianna and Jordan also made my experience fun. Wonderful store.

I had come in today to pick up my pre-ordered Series 4 Apple Watch and everything went perfect. Adrianna, a worker at this location, helped me when I had originally came in to pre-order it and when it arrived, she called me from the store to let me know I could come get it. She made sure to prioritize the order to make sure I got it on time, one of the best experiences I've had at Verizon thanks to the team here!

Lauren was absolutely amazing! Helped me upgrade early as well as order an iWatch. I will never go to another person again regarding my account because she made everything so simple. Please give this sweet girl a raise!

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1 year ago

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2 years ago

This place is bad........ would recommend u drive anywhere but here the services to the devices are horrible

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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5 years ago

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7 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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6 years ago

I was very happy with our results and our helper was the best he showed us what would be best for us and a way better deal. Thank you

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4 years ago

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7 years ago

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8 years ago

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7 years ago

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8 years ago

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Ask the Community - Verizon

Review Highlights - Verizon

The other employees Randy and Adrianna were just as helpful.

Mentioned in 4 reviews

Read more highlights

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Spectrum

Spectrum

(8 reviews)

I have a "No Soliciting" sign just above my door ring camera…read more Yet this clown (Eli Ayala, out of Victorville), decided it didn't matter. He said "his company" wanted to know why I left (in 2022). I said, I got better, faster (2Gb), and cheaper service from Frontier. He said, "Well, I can offer 1Gb for $59.xx." (less for more) I just laughed and asked if he saw the "No Soliciting" sign by the ring camera. He said, " Yes. My company just wanted me to do a survey to find out why you left." THIS is a perfect example of why I left! Spectrum provided substandard services, yet still charged premium fees. And, they don't listen to their customers!

My husband and I arrived at the store to return equipment since we went with another internet…read moreprovider. There were four associates and two customers when we arrived. No one greeted us or informed us that they would be with us shortly, nothing. As we stood there I noticed there was a tablet located in the front for customers to sign into. It didn't face us when we arrived so it wasn't too obvious but that can be easily fixed with moving to a better spot. The female associate with bright red hair greeted every customer but us. Two associates walked to the back. After quite some time, the other male associate greeted us and helped us. The visit to the store solidified why we left Spectrum. Customer service on the phone was excellent. The lack of customer service in the store left a really bad taste in our mouth and grateful to not have to deal with them again.

Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer

(1 review)

This review is for Cricket wireless authorized retailer (Spacetel LLC) in Virginia Way Barstow…read more I've meet with the 3 people who worked there: Erica, the manager, Betsy and the trainee Gina. The owner of this outlet shouldn't hire Gina. My first transaction was with the manager and I don't think she is knowledgeable enough but a decent person. I brought in my own unlocked device which worked with 2 other prior MVNOs. The phone has a hotspot and screen cast feature that I was able to use with the 2 prior MVNOs. When I came in with my phone the manager checked it for compatibility. She inserted her sim and told me that it's compatible and that a Cricket sim would work with the phone I brought in. She convinced me that $60/mo is the best value if I use hotspot frequently which I do since our home wireless internet provider is not reliable at times and that's what I bought. Long story short, the hotspot and screen casting didn't work and I get prompts about checking MyCricket account and settings, etc. etc. etc. After doing what I can on my end i.e. checking manuals, online info so on and so forth I called Cricket wireless on the phone and talked with a rep named Yuvelky. She can't do anything on her end to remedy my issues and advised me to go back to the store where I bought the sim. My next visit was a horrible one with the trainee Gina. There was a "potential" customer in the store when I came in but there wasn't an ongoing transaction when she asked me. I told her my story, she took my phone and checked. Another "potential" customer came in shortly thereafter and I stepped away and told her that I'll wait while she attends to them. She did and then we resume were we left off. She told me that she can't do anything and she texted Erica the manager who was off work to attend to a sick family member. And while she's texting, the "potential" customer that was there when I came in started leaving the store and from the looks of it they haven't made up their mind of whether they'll purchase something. When she asked them they responded that they'll comeback. Upon hearing that response she implied to me that a "sale gone." I responded "come on, you are blaming that on me?" She responded without looking at me still texting that she works for commission. I told her that I realize that but that doesn't mean I am irrelevant because I need an after sale service. She suggested that I can come back the following day so Erica can help me but when I ask if Erica will be there in the store she told me that Erica is caring for a sick relative with Covid. It was getting frustrating by the minute because I was hoping to leave the store with something close to a resolution if not a resolution to the problem. She keeps giving me one liner answers and hardly engaging me but she was on her phone for the most part. She was condescending at one point and she used that word against me and threatening me that they have cameras in the store. I was taken a back because I wasn't violent in any way shape or form. So I asked when would be the best time to come back then so I can meet with Erica instead. She told me that she can refuse service and that she is refusing to serve and that I can go to the other Cricket store in Main street because the person who trained the manager Erica still works there. I was taken a back even more. When I asked the contact info to this other Cricket store she said, "Google it." That folks, is great customer service to the next level.

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more

Verizon - mobilephones - Updated May 2026

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