Stayed here on a whim on a Thursday in February ~ I'm so glad I did…read more I am an In-Home Supportive Services Provider (IHSS) in California, USA. I was traveling with a client of mine who has very occasional seizures, and early on in our first morning here he had one while alone in the shower. Luckily, this hotel is sandwiched between lots of different hotels and restaurants, but more importantly, between the fabulous Shasta Regional Medical Center the proximate Redding Fire House. First Responders were on site in about ten minutes (which felt like an hour) and transpo went smoothly despite there being no elevator and us being on the second floor (the staircase has a landing and everything). Now, this is all well and good, and relatively standard if I may be so bold, but I'm here to say that the staff at the Americana went way above and beyond the call of duty. Housekeeping was in the next room when he collapsed. When I saw the severity of the situation I-in a relative panic, ran over to nearby staff to ask for help. This incredible woman, Darby, was the perfect person to help (second only to an actual first responder, RN or doctor). After calming the situation down with nothing but grace, she explained a little bit of her own history with seizures and what it meant to her to be able to help us in any way. Darby supported my client and I both physically and emotionally while he came out of his seizure and fell into a deep sleep, thank God, and she even stayed with me for a few minutes after he had been loaded into the ambulance. She and her boss, the manager Heather, and another lovely woman from the Americana whose name I never caught, were so supportive, kind and patient with me while I tried my best to help the PMs gather the information they needed about my client. I'd imagine some people had to check in or out a bit late because of us, sorry! But I couldn't be bothered by other guests after how helpful the staff was. PS . He was cared for in the nearby SRMC, a great hospital about two blocks away. He is now home and in stable condition. TL,DR Staff came in clutch for IHSS worker when senior client had a seizure in the shower - Housekeeper & management absolutely rock The local hospital is excellent!!

Stayed here on our roadtrip. Check-in was easy and the guy who checked us in was very friendly and…read morekind. The room was clean and the bed was comfortable. The parking lot is a bit tight but they do seem to secure access at night which was nice. The bathroom was very big. Everything we needed for our one night stay. At checkout we were given snacks and water for our road trip. They also have coffee and tea all complimentary. Some of the nicest staff we have met in a while. Great find! Lots of fast food and bars within walking distance.

The breakfast is yum! The staff is nice. The room is very nice and clean. A load of free stuff . Tv…read more,2 beds , and a notebook

The front desk staff were friendly, no issues there. When we made it to the room, we heard two dogs…read morebarking pretty aggressively next door. Thankfully they quit barking! The rooms could use a remodel, the tub was worn and windows had something black inside (not mold, maybe failing seal?) We were itching a lot the next morning, not sure if they let dogs stay in every room or if it was the laundry detergent they use. The next time we are in Redding, we will find somewhere else to stay.

Really nice Sheraton. Great location and everything is well-maintained. It has to be THE place to…read morestay in Redding.

The good: location and room cleanliness…read more The bad: prices fluctuate dramatically and can get very expensive The ugly: I went to check in this past Friday night and nobody was at the registration desk. After a few minutes a person who had been standing outside the doorway smoking or vaping walked in to help. I thought he was a vagrant at first ... very unprofessionally dressed, ski cap, ratty clothes, tats, etc. Who is hiring these people as front line, customer facing employees? That being said, he was friendly and efficient - just looked overly casual and unprofessional for a decent hotel. Better suited as a guy checking IDs at a dive bar.

Do not have curious toddlers here. The hotel doesn't care about their safety or if they are left…read morebleeding and needing stitches. This exposed oven edge led to my toddler sustaining an injury to his finger that required stitches. The hotel manager doesn't find this concerning and neither does his insurance company. The oven wasn't on. It is at knee height with no way to lock it. I had my back turned for a split second to pack up a diaper bag and turned around to my son's hand stuck in the oven bleeding. The manager didn't even offer an apology and we have a $2k medical bill. We were in town for an annual sporting event for our other child. The team stays here and I'll be doing my best to ensure other families stay elsewhere next year. The room also smelled like pee but I was willing to overlook that before the injury.

Our family of 5 stayed here for four nights. We had a great stay! Staff is welcoming and helpful…read more Rooms were spacious and clean. Housekeeping comes once every two days. Free breakfast is pretty decent (coffee, tea, juices, bagels, oatmeals, cereals, bananas, eggs and sausages). I would stay there again.

Great breakfast and clean hotel. It has an added plus of having large spaces for RVs and trailers…read more I would recommend if you are passing through Redding.

Robin checked me in - she was friendly and informative. She gave me a warm welcome which was…read moreawesome after a long drive from Sacramento. This location is honestly perfect. There's a chevron within walking distance and across the street had various of restaurants, Starbucks and fast food places like chick fil a and McDonald's. The free way is a light away and what's even better is a walking trail behind the hotel that has a river. You can hear footsteps in the hallway even if you're a light walker, but I was able to get a room on the end. The only thing that sucked about my room on 240 was the construction next to my room at started at 9am. Check out is 12pm. I was trying to snooze in but couldn't because of the noise.

A low-key hotel that's not terribly refined but still well-run and appealing. Check-in was a…read morebreeze, with friendly staff, and our rooms were a good size (a suite) with comfy beds. Our room was split into two parts, one set up with a bed and TV, and the other serving as a seating area with a couch, TV and chair. Very nice. Fridge and microwave included and the shower was nice and hot. Free breakfast really hit the spot too -- it was freshly prepared and served hot --- and the fitness room, while basic, had all the essentials. The pool was heated and there's a nice hot tub to hang out in, and bonus points for there being a gas station right down the street and easy freeway access. The property is a bit dated but it served us well for a one night stay.

I spent a couple of nights at the Redding Oxford Suites recently and it was sort of mediocre. I was…read morewith my family and we had a "suite" with two king size beds. The layout was weird in that to get to the bathroom from one bedroom you had to walk through the "sitting room"into the second "bedroom". Very Inconvenient. The internal layout of the entire building was strange and inconvenient as noted by other reviewers. There is free salad bar in the evening but it was sad as was the breakfast. Some of our group enjoyed the pool and we slept ok. If necessary I would go back.

I know it's rare to give a hotel a 5-star rating, but this one truly deserves it. I've been staying…read morehere every other week for the past seven months for work, and Tess at the front desk has made my stays beyond amazing. Being away from home so often can be rough, but every time I walk in I'm greeted like family. That kind of warmth and kindness really makes a difference when you're traveling for work. It may sound silly, but those small moments of feeling welcomed make my couple-day stays so much better. Tess consistently goes above and beyond, and it doesn't go unnoticed. The hotel itself is great, but the people -- especially Tess -- are what make this place special.

If you have any problems with mobility, DON'T STAY HERE!!! They have one accessible room with a…read morequeen bed. The room we got was a piece of s##t. I had to go sideways with my walker just to get to the bathroom. The room was very old. I am finding that Best Western does not take Senior Citizens into account. Handicapped are totally out. So, guess where I will never stay again

We had two stays here during a recent road trip. Once on the way north, and the other while going…read morehome southbound. This hotel is north of the city away from shopping and restaurants in the main part of Redding. The parking lot is shared with the Fairfield By Marriott. After reading reviews of both properties, my wife choose the Home 2 Suites. Check in was a little slow both times as there is only one employee working the front. But, they did their job as best they could. No upgrades to a larger room as I don't have status. We were given a room with 2 queens, exactly as we reserved. The room had a nice sofa, seating area and a large screen tv. Bathroom was large size and had soap, shampoo, conditioner and lotion from Zero. They have a gym on the first floor with stationary bikes and treadmill for cardio. Dumbbells and a weight machine are available if you need to lift weights. A laundry room is part of the gym. The gym was adequate, though a little strange to have people in there waiting for the washing machine or dryer. It's a good hotel to stop at after a long drive north. They gave me everything I needed for a good nights sleep.

To give you a little background, my home completely flooded and my 3 girls and I had to get an…read moreextended stay at a local hotel. after reveiw my options I chose Home2suits. I am a Hilton honors member so I knew I would have a good experience since I have always had them in other Hilton's in the past. I arrived to check in around 10pm and the front desk clerk was not present. I waited anther 5 minutes til someone noticed I was there and she was behind the desk in what looked like an office. She said she would be with me as soon as she finished up her closing duties and I waited another 5-10 minutes to be helped. I gave her my name for my reservation and she then stated I didn't have a reservation. I had the confirmation in a text. she was not friendly or polite, nor did she smile she said I "don't know what to tell you but you dont have a reservation" I then told her that it was my insurance that had made the reservation and I have the confirmation text and email. She then said well your name isn't in here. At this moment I knew there was clearly something wrong with this woman....and she did not want to help me. She didn't ask me for the confirmation number or say "let's get this figured out" she wanted to turn me away. She finally asked me if there could be another name that my reservation could be under and it happened to be my maiden name. I gave my ID she looked at it and said that she cannot allow me to check in because my ID did not match the name that it was registered under. I told her that I did not have an ID with my maiden name and she replied with well, you're not gonna be able to check in tonight unless I have an ID that matches the reservation name. she was very abrasive and dismissive and ready to turn me away. She did not have the usual custome service attitude ...saying "lets help you figure this out" She said I was going to have to take care of it tomorrow. I told her I had no where to go my home was deemed unlivable at the moment and I called the insurance company for them to clear it up for her she was also aggressive to the women from the insurance company telling her she could not check me in unless she made another reservation and made it very difficult for the woman even tho she confirmed my identity and the authorization. luckily I had a wonderful customer service from my insurance company and they went above and beyond to try and make sure that I was able to have a place to stay. The reissued the reservation in my name and as it was getting all cleared up the clerk reminded me that "she was not rude to me and she was helping me" which was laughable she was actually trying to turn me away. I have never in my life had an interaction at a hotel that prides themselves in excellence treat me so awful in a time where I felt the most vulnerable. Then I was told the clerk was going around asking staff if my girls ages 17,14,10 were left unattended "they went to the desk to get the WiFi password" so I cannot renew my reservation after my 8 day stay...this is diabolical if you ask me. And not once did they say while checking in that kids could not walk to the lobby without my presence. They are well behaved teenage girls ...come on!

Quiet clean room. Convenient access off of the freeway. It's at the far north end of town…read more Excellent breakfast!

I stayed at the Holiday Inn Express in Redding for my job. It was clean and comfortable. Staff was…read moregreat and the lady that was running the breakfast area was awesome and very helpful. The breakfast was great.

Fabulous place to stay! Clean, cool (during summer months) and congenial. Breakfast was five stars…read moretoo. Staying here enhanced our trip. Janelle and Kendall were fantastic hosts. We will return if life calls us back to this vicinity. Plenty of dining options within walking distance. Off street parking too. Don't second guess yourself. This is place is worth it. Much nicer than staying at a generic hotel.

I stayed here in lieu of other hotels in the area since I would be attending a wedding in Redding…read more Needless to say, Yelp did not steer me wrong again! I was so happy with my bed and breakfast experience that I definitely will trust my fellow reviewers in the future. First, Janelle was super accommodating and let me check in early because I would be attending the wedding and needed to get ready. She followed up with me on text message as to my arrival time to make sure that she would be there to greet me. When I walked in, I noticed my phone number was coded to the key pad entrance to the B&B. So cool! Janelle was there to greet me and give me an envelope with my key and instructions. I went up with her to the bedroom and needless to say, was so impressed with her style and quality that she brings to her B&B. The room seemed to be flawless in the way that she spent time picking out pictures and linens. The linens were even washed in a very nice fabric softener and didn't have that normal "hotel" smell. I was able to get the Sun Dial Room, and even though it was the most expensive, it was definitely worth every penny. There was a fresh, large bottle of water in the room with chocolates. I had free wifi and a nice flat screen TV. A jacuzzi tub. And oh, did I mention.. the best, most comfortable bed that I never wanted to leave? Top it off.. breakfast in the morning makes me giddy just thinking about it. I had french toast, a vegetable frittata, potatoes, chicken/apple sausage, fresh juice and coffee. Janelle served breakfast promptly at 8:30 and I was definitely there with bells on. Everything was served family style and while eating breakfast you are able to enjoy the company of other guests, which makes breakfast that much more entertaining. For a few bucks more, stay at this bed and breakfast. Completely avoid the Howard Johnson or other chain hotel. You will not be disappointed.