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Best Western Plus Hilltop Inn

3.2 (167 reviews)
ModerateHotels
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Christmas Night at Best Western
Ashley F.

So clean, friendly staff & quiet room. I gave 4 stars because the price was a bit high at $190 including pet fees but I will be back. I brought the tree in the pic lol.

Garbage on the floor

The room was dirty, and the mattress of the queen bed needed to be replaced years ago. It sagged significantly and was lumpy -- a really bad fit for someone with back issues. One outlet near the bed was broken and unsafe to use. A plastic wrapper and debris were on the floor, indicating that the room had not been vacuumed -- or at least not vacuumed well. I found a piece of debris on the bed sheet.

Door doesn't seal properly, making the street noise worse.
Nicolette S.

Don't stay here if you want a quiet night's sleep. If you get booked in a room at the very back of the hotel, it sounds like you're sleeping under a freeway overpass. Asked if I could possibly get a different room due to the noise and was told that the "upgrade" would be $30. Not a ton of money, but I don't feel like a quiet room should count as an upgrade. Part of the noise issue is the door doesn't seal properly. There's a large gap letting in noise and cold air. Improved by placing a chair in front of the door to push it shut so obviously a defect. Disappointing for a $200 room.

.

First off, as you can see on my profile I only ever leave good reviews. So this is my first and goes to show how disappointed i am. I came here and ended up leaving that night because the room was so dirty. Pee all over the toilet. Tables and handles sticky and dirty. I called the manager for the next two following days to let her know of my issue, after spending 220+ on this room and not even staying there. I finally got ahold of her and she was so incredibly rude and told me there is nothing she can do do because I left that night and didn't tell any one of my issue. I explained I walked into the lobby already having a horrible day and I didn't have the mental capacity that night to make an issue with the front desk. She told me they could have gave me another room and I told her I wouldn't have wanted to try another room after seeing this room. I just needed to go somewhere else and sleep. I told her I didn't understand because I immediately called her the next morning AND the following day to try to resolve this and explain the situation. I finally reached her and she ended up hanging up on me on the phone. I am in shock with this manager and room, I will never recommend this place to anyone again

Dirty and baby sock found
Steve D.

After some research, calling AAA speaking to AAA representative to verify 3 diamond rating despite less expensive Best western and other neighboring Hotels I decided on this one for our 6 night extended stay and I must say despite the excellent staff I was extremely disappointed! My review is as follows Hospitality items 1-3 = 1 Star 1. On day #1 : I asked 3X for extra pillows and was denied stating They didn't have any extra = Strike 1 I'm paying over 177.00 per night and NO extra pillows ? Seriously? 2. On day # 1/2 I asked for microwave as I have medical need and was denied stating they had one in lobby. I need in room for my medical needs not in lobby! Strike 2 3. Day 1/2 They had nice marble round table (shown on their website) with 2 chairs. We are a family of 3 and needed one as indicated on their website and again was denied! This would indicate "false advertising" we personally never seen any in either our room or the rooms we happen to pass by they claimed they had some in other rooms but not ours and no extra for our room ! Strike #3 So friendly staff not so friendly when denied all requests! to make matters worse! 4. Cleanliness = 1 Star The rooms where not clean very dusty and we found old baby sock under chair with lots of dirt on counter tops, under chair and floors where so dirty the bottom of our socks where black ! They only cleaned our room 1X the 6 nights we stayed and didn't ask us if we needed anything ! NOT EVEN AT CHECK OUT ! If our stay was good or not! Under chair was sooo very dirty and who knows how long that sock was there! 5. Breakfast = 1 Star Was horrible and doesn't reflect the C.R. Cribs or Best western Hilltop reputation or diamond rating on any level. It was the same every day . Runny watery eggs, burnt potatoes, sausage and French toast. Greasy bacon. They always started putting food away 45-1 hr before breakfast ends and I've seen them use towel to quickly wipe up syrup on floor leaving floor sticky for others to track on their shoes and didn't seem to care . The staff was not very friendly and rude! The selection of breakfast was absolutely horrible especially for C.R. cribs and Even for a best western. 6. Room = 1 Star Very small and extremely compact! Coffee maker in bathroom(really) hardly enough room in bathroom and then add coffee maker! and toilet was so close to door you could not open if someone using! Not made for long stay ! Unfortunately I would NOT stay there again and would not recommend for longer stays ! P.S full disclosure: they have you signed and/or initial places in case you need medical attention, If they smell cigarette smoke (We don't smoke at all ) where if they wanted to could falsely charge you 250.00 if at their sole discretion smell cigarette smoke. So in reality if someone out side smokes and they lingers into your room you Could get charged ! They claimed that would never happen but who knows? If you refuse to sign you could find yourself scrambling to find another hotel at last minute! Be for warned!

Aleta P.

I'd give this place more stars if I could. We were traveling with our dog and usually we get not so nice rooms but this room was quiet, clean, and big and very comfortable. The bed was comfortable and clean and the front desk was very helpfu. The connected restaurant CJ Grubbs had excellent steak dinner we took to our room I will stay here every time we pass by. It was decorated for Christmas and was beautiful. oh and it had a place for our dog to exercise and relieve himself

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Ask the Community - Best Western Plus Hilltop Inn

Review Highlights - Best Western Plus Hilltop Inn

Last night I would have given this hotel 4 stars for newly remodeled, extremely clean room and immaculate, well kept pool area.

Mentioned in 2 reviews

Read more highlights

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Americana Modern Hotel - Bathroom - includes walk-in shower

Americana Modern Hotel

(202 reviews)

$$

Stayed here on a whim on a Thursday in February ~ I'm so glad I did…read more I am an In-Home Supportive Services Provider (IHSS) in California, USA. I was traveling with a client of mine who has very occasional seizures, and early on in our first morning here he had one while alone in the shower. Luckily, this hotel is sandwiched between lots of different hotels and restaurants, but more importantly, between the fabulous Shasta Regional Medical Center the proximate Redding Fire House. First Responders were on site in about ten minutes (which felt like an hour) and transpo went smoothly despite there being no elevator and us being on the second floor (the staircase has a landing and everything). Now, this is all well and good, and relatively standard if I may be so bold, but I'm here to say that the staff at the Americana went way above and beyond the call of duty. Housekeeping was in the next room when he collapsed. When I saw the severity of the situation I-in a relative panic, ran over to nearby staff to ask for help. This incredible woman, Darby, was the perfect person to help (second only to an actual first responder, RN or doctor). After calming the situation down with nothing but grace, she explained a little bit of her own history with seizures and what it meant to her to be able to help us in any way. Darby supported my client and I both physically and emotionally while he came out of his seizure and fell into a deep sleep, thank God, and she even stayed with me for a few minutes after he had been loaded into the ambulance. She and her boss, the manager Heather, and another lovely woman from the Americana whose name I never caught, were so supportive, kind and patient with me while I tried my best to help the PMs gather the information they needed about my client. I'd imagine some people had to check in or out a bit late because of us, sorry! But I couldn't be bothered by other guests after how helpful the staff was. PS . He was cared for in the nearby SRMC, a great hospital about two blocks away. He is now home and in stable condition. TL,DR Staff came in clutch for IHSS worker when senior client had a seizure in the shower - Housekeeper & management absolutely rock The local hospital is excellent!!

Stayed here on our roadtrip. Check-in was easy and the guy who checked us in was very friendly and…read morekind. The room was clean and the bed was comfortable. The parking lot is a bit tight but they do seem to secure access at night which was nice. The bathroom was very big. Everything we needed for our one night stay. At checkout we were given snacks and water for our road trip. They also have coffee and tea all complimentary. Some of the nicest staff we have met in a while. Great find! Lots of fast food and bars within walking distance.

Home2 Suites by Hilton Redding - Guest room

Home2 Suites by Hilton Redding

(31 reviews)

We had two stays here during a recent road trip. Once on the way north, and the other while going…read morehome southbound. This hotel is north of the city away from shopping and restaurants in the main part of Redding. The parking lot is shared with the Fairfield By Marriott. After reading reviews of both properties, my wife choose the Home 2 Suites. Check in was a little slow both times as there is only one employee working the front. But, they did their job as best they could. No upgrades to a larger room as I don't have status. We were given a room with 2 queens, exactly as we reserved. The room had a nice sofa, seating area and a large screen tv. Bathroom was large size and had soap, shampoo, conditioner and lotion from Zero. They have a gym on the first floor with stationary bikes and treadmill for cardio. Dumbbells and a weight machine are available if you need to lift weights. A laundry room is part of the gym. The gym was adequate, though a little strange to have people in there waiting for the washing machine or dryer. It's a good hotel to stop at after a long drive north. They gave me everything I needed for a good nights sleep.

Great secluded location right off the freeway. Room was fairly clean 8/10. Bed and pillows were…read morecomfortable and front staff that checked me in was kind. Breakfast was smaller than expected with limited options compared to other Hilton locations. There were no bacon, sausage, boiled eggs, scrambled eggs - the usual protein meats, which was disappointing. Parking is limited in the front, but there is more parking towards the back of the building. Parking and breakfast are covered with the cost of the room which is a huge plus. Bottle waters were not offered to me upon check in, nor at in room like most Hilton hotels even though I'm a Hilton member, so you'll have to ask them directly to get it complimentary as long as you're silver, gold or diamond status. I will stay here again compared to the Hilton garden a few miles south of them, even though that location is closer to restaurants, stores, gas station and Win River casino, just because of the nicer room, kitchen, and complimentary breakfast.

Bridgehouse Bed & Breakfast - The Bridge House B & B

Bridgehouse Bed & Breakfast

(52 reviews)

Fabulous place to stay! Clean, cool (during summer months) and congenial. Breakfast was five stars…read moretoo. Staying here enhanced our trip. Janelle and Kendall were fantastic hosts. We will return if life calls us back to this vicinity. Plenty of dining options within walking distance. Off street parking too. Don't second guess yourself. This is place is worth it. Much nicer than staying at a generic hotel.

I stayed here in lieu of other hotels in the area since I would be attending a wedding in Redding…read more Needless to say, Yelp did not steer me wrong again! I was so happy with my bed and breakfast experience that I definitely will trust my fellow reviewers in the future. First, Janelle was super accommodating and let me check in early because I would be attending the wedding and needed to get ready. She followed up with me on text message as to my arrival time to make sure that she would be there to greet me. When I walked in, I noticed my phone number was coded to the key pad entrance to the B&B. So cool! Janelle was there to greet me and give me an envelope with my key and instructions. I went up with her to the bedroom and needless to say, was so impressed with her style and quality that she brings to her B&B. The room seemed to be flawless in the way that she spent time picking out pictures and linens. The linens were even washed in a very nice fabric softener and didn't have that normal "hotel" smell. I was able to get the Sun Dial Room, and even though it was the most expensive, it was definitely worth every penny. There was a fresh, large bottle of water in the room with chocolates. I had free wifi and a nice flat screen TV. A jacuzzi tub. And oh, did I mention.. the best, most comfortable bed that I never wanted to leave? Top it off.. breakfast in the morning makes me giddy just thinking about it. I had french toast, a vegetable frittata, potatoes, chicken/apple sausage, fresh juice and coffee. Janelle served breakfast promptly at 8:30 and I was definitely there with bells on. Everything was served family style and while eating breakfast you are able to enjoy the company of other guests, which makes breakfast that much more entertaining. For a few bucks more, stay at this bed and breakfast. Completely avoid the Howard Johnson or other chain hotel. You will not be disappointed.

Thunderbird Lodge - Queen Queen Room

Thunderbird Lodge

(240 reviews)

$

This motel appears to be a classic piece of roadside lodging. 3 buildings, two stories tall. What…read moremade it stand out was how well it has been updated. The exterior was clean and fresh and the interior had new furnishings, paint, and trim. There were SO MANY USB ports - both USB-A and C. Each side each had a power outlet - great for CPAP. The room had a mini fridge and microwave. That fridge is really mini - it didn't fit a personal pizza. The bathroom was also clean and neat. The towels and linens were clean and bright. The curtains blocked the light. They included a card with the WiFi info. There was a large tv but we didn't use it. What was less appreciated was the train. I went by loudly around 11pm, I think, and perhaps 10am. That isn't too bad, just be aware. Also, while they do offer EV charging, you need to bring your own cable. Finally, they gave us only one key, though we didn't request a second when we realized there was only one. It is downtown and surrounded by food options and shopping. It looked like a great place to explore, if you have the time. Overall, recommended.

We had a solid stay at Thunderbird Lodge. This motel was a very dependable and reliable spot. Most…read moreimportant, the AC was very strong within the rooms and kept the room cool despite the 110+ temperatures outside--thank goodness. The bed was comfortable too, and overall the room was clean. The staff were pleasant and kind too. Two minor improvements I'd like Thunderbird to consider are to clean the pool more (the water looked a bit green) and if the breakfast room can have the AC on, or at least stronger. It was incredibly hot in the morning the next day in the breakfast room. I ended up taking the food back to my room to eat because the breakfast room was too hot to enjoy my meal. Overall, if you are looking for a dependable place to stay in Redding, consider Thunderbird Lodge!

Best Western Plus Hilltop Inn - hotels - Updated May 2026

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