Again, the service here has been excellent! Friendly staff every time I come in. Today, I had the…read morepleasure of dealing with Nicole who celebrated a birthday yesterday. Nicole was great example of a professional employee and went over my work order with great detail. Pleased that I keep having positive interactions at Denny Andrews. I will be buying my next truck from them.

Our 2016 Ford Edge shut down completely recently and out Key fob stopped working. We managed to get…read morethe car started with the help of AMA and drive it to Big West Ford. We had excellentvservice and rides to and from their shop.

We were asked at the time of sale to rate the dealership and complete a review online at the time…read moreof purchase for our 2015 Chevrolet Tahoe LTZ. We attended Wolfe GMC Buick on June 11th to view a used 2015 Chevrolet Tahoe LTZ. The Sales team member Mo was very responsive and was willing to stay late to meet with us in the evening which we appreciated.  During the test drive, the check engine light had come on following acceleration and on return, we had asked staff to look into the same and requested a tune up as this was the likely cause.  The service team tested the Tahoe twice and we were told that there was nothing found, however they were willing to do the tune up anyway as a condition of sale.  We picked up the Tahoe on June 16, 2025. On June 22, 2025, the engine light came on again and stayed on.  On June 23, 2025 we brought the Tahoe to a Garage and the check engine code read Misfire on Cylinder 7 - the code was subsequently cleared. Later the same day, my husband emailed Curtis Jensen advising that the check engine light was on again and the response was to direct us to the sales department. Mo called later the same day advising this was not their problem. On June 27, 2025 , I was with my son on the highway on our way to our lake lot when the check engine light came on again as well as the service Stabilittrak light.  The vehicle immediately ran rough, would not accelerate and smoke was coming out the tailpipes. Luckily we were not far from home and I was able to limp back home. We subsequently had the Tahoe towed to a Garage on July 2, 2025 where after diagnostics were completed they determined that the left side Head of the engine was recently removed and someone had changed out the lifters with non-GM parts which were found to be seized. The mechanic also noted that the Oil Sender was broken and glued back together.   On Friday July 25th, I emailed Mo, Curtis and their managers with the information above and requested support in covering the cost of repairs and never received a response.  On July 29th, I emailed Mo, Curtis, their managers and the General Manager and never received a response.  I have also left phone messages for the General Manager requesting a call back on August 1st and on August 5th however still have not received a response.  When meeting with Finance Manager, Curtis Jensen, we were assured that this dealership was honest and would never sell anything that they would not sell to their own family.  Mo assured us that this dealership does not sell vehicles with engine problems.  After the stress and financial strain that we have been put through despite assurances from the Wolfe GMC Buick sales team that we were buying a good reliable vehicle all we were asking for was support to rectify the issue and have been ghosted instead.

We broke down in Edmonton (3.5 hours from home) after a family funeral. Power steering pump went…read moreout.. We arrived at the dealership around 4 pm. They arranged for a rental (less than 2000 km.) brand new. They drove us to Hertz. He even held my car door for me. The staff at Wolfe were happy, attentive, and very helpful. The car was repaired by 3:30 pm. the next day. The price was appropriate for the work involved. In the end we are extremely happy and they covered the cost of the rental. HAPPY DAYS, Thanks Duane Kuck, and staff. You are awesome!

Quick service appointment with Martin! This guy always looks out for me when I need help with my…read morecar. Easily the best Honda dealer in Edmonton!

Came in to get my Pilot serviced for oil change. Better…read morethan what I had expected it and what I remembered it to be last time I came in. Service was faster. Normally oil changes would take a whole day but this time, it only took 1-2 hours which I was impressed with.

It was an Outstanding business with Mr. Vandan, He was truly, Genuine Gentleman to do business…read morewith anybody in this planet. Very Professional and calm, Listen to customers needs and match the greatest product according to customer's happiness. I could say, if i am going to buy a another vehicle, i will defiantly go to Toyota because of his professionalism.

We bought a Toyota RAV4 from Toyota WEM with Chris in September last year with a written promise of…read morelifetime oil changes. The contract clearly states "whichever comes first", meaning mileage or time.By May, our car reached 6,000 km, and we were already past the 6‑month mark. Well within Toyota's normal maintenance schedule. When we went in, Toyota WEM refused to do the oil change and told us to "come back at 12,000 km." My husband went back June, July, and August, and every single time he came home disappointed because they still refused to perform the oil change we were promised. Their explanation was always the same: "Your car is under warranty, don't worry if it breaks down." Now it's September, our RAV4 is at 14,200 km, and Toyota WEM still refuses to honour the lifetime oil change agreement. We even showed them the paper that says "whichever comes first," and they dismissed it.We considered getting the oil changed elsewhere, but Toyota WEM kept implying our warranty might be affected , which left us feeling stuck and misled. At this point, we regret buying from Toyota WEM. The service has been dismissive, unhelpful, and has caused months of frustration. A dealership should honor its commitments.

Found the 2015 Yukon Denali we wanted on Kijiji, it was at the Kia west Edmonton dealership. Met…read morewith salesperson Adel, agreed on vehicle price and trade in value, was told Vehicle would go through a 150 point inspection before I would have it in my possession. Then met with finance girl Kathleen gave us written out on paper,payments of $354 biweekly. First payment comes out $10 more! The $10 isn't the problem it's the dishonestly that doesn't sit well. Come back to finalize deal With her and she is 40 minutes late getting is Into her office, due to another manager dealing with a "crazy client" is what we were told. Timeliness is important as I have my toddler and baby with me. Pick up the vehicle a few days later, after promised repairs are preformed. As soon as the vehicle was driven off the lot two warning sensors came on. The air shocks sensor and the side detection sensor. I immediately called Adel back and he told me to bring the vehicle back. I bring it back and they keep it for a few more days they say everything is mechanically sound. Again as soon as I drive off the lot the sensors immediately come back on. Now I'm highly annoyed I have two small children and each time I have to take the car seats in and out of my vehicle to put in a loaner vehicle. I also question if it was even looked at in the first place. Finally after the third attempt to look at and fix my vehicle they decide to take it to GMC. So in one month of owning the vehicle and making payments on it I've actually had physical ownership of the vehicle for five days. I understand that things can be overlooked but this was an absolute joke. Out of all of the vehicles I have purchased in my lifetime this has to be the most difficult situation at a dealership that I've ever had. After all the problems I've dealt with at this dealership I have attempted to contact Paul Ricci the customer relations manager and left a message but my phone call was never returned. I guess customer satisfaction is not a priority to this dealership.

I bought a KIA Sportage from his dealership in 2023 and had a horrible experience with this…read moredealership. I wrote a a 1 star review back then and was pretty much told that they didn't care. Years later, this dealership continues to cold call me trying to get business from me asking me if I'm interested in purchasing another vehicle from their dealership. I've been called several times in the past 2 years and each time I've told them to never call me, but they continue to do so. So here's another negative review for continuing to cold call me after I've continuously told them I do not wish to be contacted and I will tell anyone willing to listen to me that this dealership is the absolute worst. I'd purchase a vehicle literally anywhere else than KIA West Edmonton. Sincerely, André Bisson (The guy you keep calling)

We bought a Murano and our sales associate was Geovani Hernandez. Geo was professional,…read moreinformative, respectful, polite and very efficient. He listened well and answered questions directly. The experience with both Geo in sales and John in finance was exceptional. Our time was respected and Geo went above and beyond to be helpful and provide service.

New vehicle and air conditioning quit working. Still waiting for parts after 3 weeks in 30 degree…read moreweather. Told could be another 6 weeks. Sad to have a new vehicle parked because unable to drive with the heat. No help and rude reply from service. Do not buy here!

Honestly, I've had nothing but good experiences here, so I cannot relate to everyone's comments. I…read moredealt with them first when I was looking for a car, and came to like a used rvr from another dealer. They gave me all the information about the rvr's (as the other dealer was not a mitsubishi dealership, and didn't know that much about it). When we told them the price of the other car, they said that was a good deal, and they couldn't beat it, so they encouraged me to buy that car. They were never pushy at all, simply gave us the information, as well as a few newer options from their lot. I continued to get my car serviced from them, given how good they were to work with. When my car got written off, I immediately went to them to get another one. They were really accommodating, as most of it needed to be done quickly, and over the phone. They gave me a loner car for free while the deal was going through, as I had limited coverage for a rental from insurance. Even when a mistake was made, and a lower price was promised than should have been, the manager honored it, and we got my new car for a very good deal! I've never been harassed by them, but they have always been good about checking in to see how everything is going. I'm not discrediting anyone's else experience, just looking to share my own, good one, so that you can make your own decision. Overall, I've been very happy with this dealership, and mitsubishi as a brand!

Reading the reviews on here and experiencing the process with myself and my wife. It can be…read moreconfirmed that it would not be recommended to come here in particular if your looking for a Mitsubishi vehicle. Basic fundamental skills such as listening and asking questions to get to know you better were not demonstrated by the sales agents and the sales managers, but instead demonstrated directing the conversation to an immediate sale. We came to talk numbers so we can compare with other options, but sense they were pushing for a sale. I would recommend listening and gauging how you feel as a customer and if you sense that they are directing to an immediate purchase, that is a red flag. Overall, not a great experience

I honestly struggle with the 1 star reviews below; not to negate their perceptions or experiences,…read morebut... have these people ever been to a dealership before? Buying a new car is a nightmare... well let me tell you, the staff at GWC are the cure! As a solo female, Jeep shopping had been a horrible, sexist, dismissive experience (avoid Crosstown if you were born with ovaries) . NOT GWC! I specifically sought out Eden as a female sales staff, to give me an honest and respectful experience... and what I received was beyond my expectations. Eden spoke to me like a real person. Respected my knowledge and was able to answer my questions, instead of "getting me into a vehicle now" that would have been wrong for me. She expertly navigated the whole process. Luckily for me, by the time my custom order was ready to be signed off, she had been promoted to a management position and was able to follow my transaction the whole way. Think it was just Eden? Guess again. Grant in the parts department went over and above... like SKYSCRAPER levels above to explain the mods I wanted/needed for performance and aesthetics. He got me stellar deals on some pretty sweet mods and stuck to my budget without pushing. I know it's his job to sell me things, but being a person who is typically a pretty good judge of character, I felt totally at ease and trusting throughout the whole process. Even if I had ended up overpaying (which I certainly didn't) whole experience, from beginning to end, was worth its weight in gold for the RESPECT I received. 10/10 would recommend the team at Great West Chrysler, especially if you're a female (or femme presenting human) looking for a safe and respectful space. Well done, GWC!

Management doesn't know what they are doing, don't buy of fix your car here, honestly go to any…read moreother dealship

Recently took Rhoda, my new Forester in for her first checkup, and she did well. So did Subaru…read moreCity! Everyone was masked, and the checkin process, around 7:15 a.m., was fast and efficient. My office is only a few blocks away, and now that Covid is limiting the courtesy van, they call you an Uber for dropoff and pickup when your ride is ready. The Uber to take me to work pulled up just as we were finishing my checkin, when I'd expected to wait. No complaints. Subaru City is continuing to knock it out of the park as far as I'm concerned. From what I can read of the reviews here on their service department, it appears they've really tried to address those previous bad reviews and improve their service.

Great place to try and look at cars until Jonathan Gold comes out and starts his pressure sales…read morebullshit. Worst service I have ever dealt with. This guy forced his way in as we were dealing with one of the nicest sales people and ruined the experience. Told us to leave. I do not understand why Jonathan Gold would have the position of sales manager, as all he can manage is to drive off potential clients. Stay away from this guy. 0 out of 5