1. Sun Valley Carpet Service

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Cave Creek, AZ

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Sun Valley Carpet Service

5.0 (2 reviews)
Open • 7:00 am - 5:00 pm

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8 years ago

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6 years ago

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Russ Handyman And Construction - Railing from Metal custom

Russ Handyman And Construction

(101 reviews)

We hired Russ to repair some pool tiles, fix a loose step to our jacuzzi and caulk our entrance way…read morestoop and he did a great job with everything. He was quick to reply and started right away. I highly recommend him!

UPDATE: ZERO STARS. Right when I had a tenet move in Feb they said the shower leaked. They sent me…read morea video but there's nothing I could do until they moved out so here we are. The shower pan was installed with no liner....that's literally bathroom construction 101. Which means I'm going to have to rip out both shower pans and have them redone costing me thousands of dollars and delaying me renting out the property. Stay the hell away from Russ. This guy is a straight-up con artist who steals and leaves a trail of destruction and unpaid bills. The work he did/subbed out on my shower was a complete joke. It's leaking through the floor pan, rotting the baseboards, drywall, and flooring. I had to chase Russ down just to get the subcontractor's contact info--(don't forget, I paid half of the shower cost direct to the subcontractor when it was already in the budget and was Russ's responsibility but I needed the job done). Russ blew all the money I gave him and it was NOT on my job because he barely bought anything. When I finally called the subcontractor, he told me Russ NEVER paid him the other half--what a shock. The subcontractor promised to get back to me in a week, then promptly disconnected his phone. And I'm sure you can guess Russ quit answering my calls and texts. So not only did Russ steal money from me, but he also ripped off his own subcontractor and left me with a total mess. Russ is the definition of a crook. He'll leave you with unfinished work, unpaid contractors, and a pile of garbage that costs you even more to fix. AVOID HIM AT ALL COSTS. Worst experience ever.

Metro Concrete and Natural Stone Care - Polished natural stone floors

Metro Concrete and Natural Stone Care

(27 reviews)

These guys are great! I requested quotes from Yelp and the owner of Metro sent me a text back with…read morean awesome price right away. They got me scheduled for a cleaning the same day. All sorted out before 9am on a Saturday. Speedy, friendly service. By 11:45 they were done and on their way to the next job. Now, that said, here are some more outstanding points: * Communication . They sent me several text messages throughout the morning to let me know their status. They said they would arrive between 11 and 12 and they arrived just a hair after 11. * Equipment. Gabriel rolled up in a shiny, clean, European style white box truck. It had the big built-in contraption for heating the water and sucking it back out. All the hoses were clean and the pretreatment smelled great! * Friendly. Gabriel and his coworker (sorry, I didn't get his name) were both smiling and were happy to explain about how the pH can affect the carpet, and why the water they were using made all the difference in the quality outcome I could expect. * Professional. Attention to detail. All the vacuum marks lined up and looked great! Gabriel even put plastic under the feet of the sofa to protect the wood and under a large mirror too. He spent extra time going over a dirty soap spot left over from a previous cleaning (provided by my apartment complex) I'm going to have them back to do my sofa and love seat. Hire this company and you'll be as happy as I am.

Gabriel dropped the ball. During his quote he said that he could do my job a few weeks out and said…read morehe'd be able to match my grout without any issue (since he was repairing the sandstone top of my bbq island) . I agreed to wait since I liked the reviews I read on Yelp. The morning of the job I get a call from him saying that there is an issue with the grout company getting my grout. He said he'd get it straightened out and could come two days later to complete the job. I agreed. Then the morning of the second appointment I get a similar call and he said that he is not sure exactly how long it will take to get the grout but that he should be able to get it eventually. Then a week later, when I hadn't heard any updates, I told him I'm going to move forward with another company if I do not get word he told me that he ultimately couldn't get the right color grout. His communication throughout the process was inconsistent. I do not get upset when issues arise since I know that things happen. It's more about how it is handled and Gabriel was disrespectful of my time and a poor communicator throughout. I recommend that you avoid this company.

Sun Valley Carpet Service - flooring - Updated October 2026

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