No Stars. Don't walk, RUN from this store and every other Sun Tan City!
I paid the membership fee monthly when I stopped tanning because I was told they basically "Hold the payments for you so you can use them when you decide to tan again." LIE. I went back to tan for my daughters wedding in Florida this August. Wouldn't you know? I JUST missed them canceling my membership and will be keeping all the money they took for 2 YEARS monthly out of my checking account. I apparently missed it by a matter of days. They don't tell you that when they con you into agreeing to it.
Then, I just wanted a 30 day tanning package. I am 49, I am not a huge fan of tanning or the sun but needed color for my Daughters wedding in Florida. I tanned maybe 10 of the 30 days. I specifically told the girl that checked me in to make sure that this is just for 30 days. Three separate times they confirmed with me it was cancelled after my specified time was done.
SEPTEMBER Discover card was billed 89.99 + Tax SUN TAN CITY
I called and I got brushed off with an extremely snippy reply and told someone would get ahold of me and hung up on!
OCTOBER Discover card AGAIN was billed 89.99 + tax SUN TAN CITY
I had to call my Discover card and have them banned, close my account and get a new card issued because SUN TAN CITY just helped themselves to my Discover Card!!!
Someone contacted me at work early October and said they would refund their illegal charges. Guess what? NEVER happened.
RUN! Run far away from Sun Tan City and if you are trusting enough to go to a Sun Tan City. PAY IN CASH, DON'T GET A MEMBERSHIP AND NEVER GIVE THEM ANY ACCESS TO YOUR ACCOUNTS!! Credit or Banking!!!! Complete Scam and their beds are crap.
I am so exceedingly Happy with Classic Tan now! They are kind, honest, hard working, engaging, sanitary and a pleasure to walk into their salons on any day. Their staff is phenomenal! (and they don't steal from your credit cards or bank accounts!) ++ read more