I have been coming to Soleil since 2009 and I cannot imagine how much money I have spent in that…read moretime. It's always been a great experience until the last couple of years. The quality has dramatically decreased. I am happy to pay more for a level 5 bed. But of the three level 5 beds, only 1 works. So if that bed is busy, I am forced to use a substandard bed even though I pay for the premium bed. I have been told that there is nobody in the area that can fix the beds. These beds have been broken for 2 years now. I don't understand how they cannot find someone to fix or replace them in 2 years. I cannot continue to justify the money I am paying when I am not getting the service I'm paying for. At this point I am ready to take my business to a competitor. Don't get me wrong, I love Soleil and the people are great. But when I walk in the door, I want to be happy and relaxed, not upset and disappointed again.

Absolutely the best in town! It is meticulously clean. The staff is well-informed and helpful!read more

Venue: Clean, cozy, and comfortable. It's in a little strip of businesses so it can be a little…read moretough to find if you are relying only on Google (it wants you to turn too early) but once you know where it is, it's easy to get to. I came in for a mini-facial and could not have had a better experience. Melissa was warm and friendly from the very first moment I walked in the door. What I really appreciated though is how thoroughly she walked me through her process, the products she was using, and then WHY she chose those products. There was even some science thrown into her explanation, which I loved. She did a skin assessment, then exfoliation and a mask with steam. It was very relaxing and my skin was baby smooth after. I loved my experience and will be making a point to come back and support this local business!

Awesome experience today getting a spray tan!! Melissa made me feel so comfortable the whole time…read morethat I forgot I was wearing nothing in front of a stranger. She is so sweet and walks you through the appointment so you know what to expect. They customize the color similar to getting your hair colored so you can tweak the solution until you find the best fit for your color. My coworkers all come here so I wanted to give it a try- I won't be going back to a booth again. Tip: Find them on the app Viagro and book your appointment. Their website will also take you to the booking of appointments. Also, check them out over a holiday week for only $20! All others are $31 which is the same as a booth but customized color here!

I had an appointment yesterday with Alicia for a Brazilian wax as a first time client. Alicia was…read morevery sweet and personable. I enjoyed meeting her and chatting. The service I received was subpar. Especially for the cost of services, I simply just expected better. I made the appointment through the website and it was accepted. I received a follow up text from Alicia asking if I could move my appointment to an earlier time which I was happy to accommodate. A few hours later, she sent another text asking to push back to a later time than originally scheduled and I declined. Upon arrival to the salon, everything was nice. Space was clean and inviting and again, Alicia was very kind and we chatted the entire time. My Brazilian however fell way below expectations. There are obvious hairs that were missed (more than a half inch) and it feels very incomplete. I still have hairs on my backside which, in my opinion, should've been cleaned up. I am Southeast Asian so I do have really thick hair. I am hairy, I'll admit it. I'm not sure if she just wasn't used to that thick of hair or what but I definitely won't be visiting again. I would have done a cleaner job waxing on my own. For the cost of services, I am extremely disappointed. Friendliness 10/10 Cleanliness 10/10 Service 5/10

I was super impressed with how friendly Alicia is and how comfortable she made me feel. Scheduling…read morean appointment was very easy. She explained the whole process to me and had answers to all my questions. Can't wait to go back. Just note that the sap is in the back of a salon and you need to go back there to check in!

First time ear candying experience. Absolutely loved it. Can't wait to go back in a couple of…read moreweeks. Have recommended to several friends.

Addie is an amazing person, and truly talented at what she does. Her warm personality sets you at…read moreease, and her spa space is very relaxing. Whether for facials or massage, I very much recommend Addie. She also carries some product lines that you can't get anywhere else (at least in Iowa), including organic skin care.

Got my haircut here today and it was nothing like what I showed the lady. I wanted shorter layers…read morebut she gave me barely any layers or they were too long for my liking. I don't know if they know how to handle wavy hair but my hair certainly didn't turn out the way that I hoped it would. I even told the girl I wanted shorter layers and she said 'oh I prefer my layers not so seen' which I personally like my layers seen since it works better with my wavy hair. Anyways, I'm sorry I won't be coming back here. I just didn't get the experience or haircut I was hoping for.

Do yourself a favor, save your money and your hair and go elsewhere…read more You won't have any idea of what you paid for. Your hair will be burned if you have it colored. The employees are full of themselves. The good ones leave.

Does great Botox work. Still getting I'd at the ripe age of 43! That says a lot. Love it!read more

Just finished having a very relaxing facial with my aesthetician--Carol. The ambiance of the room…read morewas so relaxing. Today's special treat was a mask after my hydro facial which added more hydration to my seasonally dry T Zone. The fragrance of mango and the relaxing candle aroma transported you and your skin to the outer limits of a joyful zen moment. If you have not tried this perk -- you should. The treatment is good for mind, body and soul,

I love Serendipity Spa. I've been a customer since it opened. Melissa, the owner, is so talented…read moreand provides the best skin care treatments. She stays up to date on the latest technology and treatments. I've had melanoma and as a result my dermatologist told me that I should do preventative treatments to my face to help remove early pigmentation which could become problematic and require more aggressive intervention. Melissa meets with me every time to help asses my skincare needs and work within my budget. The most unique aspect is that Serendipity treats the body, mind and spirit. Each time I visit this beautiful space, I feel relaxed and supported. They offer hrerbal infused water, a red light station, and products made by local artisans. I'm so grateful to have this resource in my community.

Highly recommended Serendipity Spa for your facial needs. Mel and Julie have been amazing to work…read morewith. Received the DMK enzyme treatment by Julie. I had additional follow up questions and she was quick to respond and answer my questions. I can't wait for my next spa treatment at Serendipity Spa!!

First time getting a back facial. It was good. Also got a facial and it was good…read more Just wished she told me what she was doing step by step. It was a bit difficult to make a reservation cause no one answers the phone. You need to make an appointment online.

Beware: Owner Doesn't Keep Appts & The 1st Yelp Review Is By The Owner!…read more I booked with the owner after purchasing a Groupon, as I wanted to ensure the anti-aging facial was done properly. The owner Porsha moved my appointment under someone with less experience with even asking me. The new person was warm and had a professional manner yet based on my reaction to the facial, she lacked in skills. Hence why I booked the owner, to ensure it would be done correctly. I reached out to the owner with my symptoms of redness, itchy dry skin, and swelling and asked her to cancel my follow-up appointment, I'm to work from home this week and seek additional dr visit for care of symptoms. Porsha responded blaming it on my skin or pollen. She stated that she blocked me from further booking appointments because I questioned if her staff was licensed? Yet the only plaques in the room for licensing were hers. The main reason why I gave her 1 star is that she was blaming, defensive and rude. She offered zero empathy or tips on dealing with complications post treatment. Beware and always pick a licensed establishment when doing facials. Your face deserves the best care!