This was my very first experience with this company. I was…read morerefereed by a friend. I tried to make my appointment online but had a little trouble. I called right away and the lady at the desk was great and made sure i got in for the time that I was attempting online. I arrived a few minutes before my appointment as I figured there would be paperwork. I was right. Just one page for information. My appointment was at 1:15 and was greeted to go back to the room about 5 min or so after that. The rooms are very clean and well kept. There is nice set up for the different procedure they do there. I ordered a couple different things. Hannah who was my cerologist was fantastic. They use a wax there that doesn't really stick to the skin. It was great cause I didnt turn red like I did before from other waxings. She was very nice and talked to me during the procedure. She made sure that I was happy with what she did. She wanted me to make sure that I told her if there was anything that I wasn't happy with. We had a few laughs as everything was getting done. I went home feeling good. It was great that everything went so smoothly so to speak. They did sell me a skin treatment to help with any skin issues after the procedure was completed. Everything looked great when I got home. I am pretty happy with the entire experience all around. The pricing was decent cause i got 50% off the most expensive procedure. Ill have to start saving up for the next time. I did get a text a day later asking for feedback. I rated them on the text but wanted to give my feedback here.

Friendly, efficient service got me vacay ready in no time! Painless and comfortable environment…read more Staff was knowledgeable and professional.

Always can count on coming out of here looking amazing! Whether they're busy or not they always do…read moresuch a great job! Kathy was my nail lady today and she blew me out of the water with what she did vs the picture I showed her. I am super happy about the results! These gals always do such a great job and such great techniques! Thank you so much! Love your forever returning customer!

Nali rocked our nails today. We love all of the gals there but Nali is our favorite. She always…read moremakes us feel special. She is quick but does not rush us. And - most importantly- listens to what the customer wants. By taking the time to get to know us she brings our personality into her nail art.

I've been a client of Serenity Couture for nearly a decade and have been seeing Christin the entire…read moretime -- which really speaks for itself. She's exceptional at what she does and genuinely one of the kindest people you'll meet. My haircut is fairly simple, but I've seen firsthand the work she does with women's hair through several close friends who go to her, and she is incredibly talented -- precise, consistent, and thoughtful in her approach. You can tell she truly cares about her clients and takes real pride in her craft. She's also great at consulting with me on the right products, personalized specifically for my hair and skin. Their brand new location in the Atlas Building in West Des Moines is stunning. The space is beautifully designed -- elegant, refined, and thoughtfully done while still feeling welcoming and comfortable. It's conveniently located, easy to access, and truly elevates the entire experience. The team is always professional and welcoming, and the level of service is consistently top tier. I also appreciate that they've expanded their services beyond what was offered at the West Glen location -- it really feels like a full-service destination now. Another big plus is their use of Aveda products. They're excellent for sensitive skin, made with naturally derived ingredients, and the brand is known for environmentally responsible practices and more sustainable packaging. I personally purchase both Aveda hair and skincare products from Serenity, and they always have a great selection in stock. Serenity continues to set a high standard for quality, service, and overall experience. Highly recommend.

My stylist left so made an appointment with another one. Explained I wanted same cut I've been…read moregetting for 3 years and manager comes out and says the stylist isn't competent for that and I need to reschedule a more expensive stylist. Nope. Not going to do that. you would think an Aveda trained stylist could manage a simple cut.

To look and feel amazing is a priceless gift from the stylist to their customers. Thank you for…read morealways making me happy! I have challenging hair, and often stylists struggle with my medium weight but curly, long locks. I am so incredibly fortunate to have found Jenny through a referral from a friend. She genuinely cares about making her clients feel amazing. She makes me look and feel fabulous. I always get so many compliments on the quality, even from other stylists who do not work there!! She's helped me grow my hair even longer which was my personal goal. She's warm and friendly, always smiling and working hard. All of her stylists and staff are sweet and I really enjoy my self care time!

I have been going to Jenny at Salon Vici for over 10 years. Another family member of mine also sees…read moreJenny for all of her hair care. Jenny is very experienced and an expert at everything she does. She really listened to my request for a new hairstyle and explained what cut was possible for my type of hair. I really liked the cut. Jenny is also very kind and compassionate.

Ruin hair by over texturizin and gave pixi instead of layers. ruined top left big drop off then…read morestylist tried to fix by more texting owner very retaliatory

If you are ok with it taking a loooooong time to get your hair done, come here. They make you…read moreprocess FOREVER while they help other clients. And it's every stylist. They all do it. Believe me, they think their time is way more valuable than yours. And not just because they do this to you but also because they cancel all the time but when you do? Oh no, they expect you to pay. How about a credit for me when my stylist cancels then? Seems fair to me.

I feel like I need to balance out some of these reviews, and maybe this will get erased regardless,…read morebut the experience I had was not anything I would recommend to anyone. I won't name who it was that did my service, she was a very nice person, just not a person you'd want doing your Brazilian. I felt like communication was something I had to reiterate and at one point I looked down and saw the side that was "finished" flared up and bruised along with fine hairs that remained despite the trauma. That is actually the word I would use to describe my experience, traumatizing.

Clean and super quality wax. They took the time to get every hair…read more Clean building and rooms! No complaints

My daughter and I both get our hair done here and have always been 100% satisfied. Joy is super…read morenice to work with and provides fabulous service! Easy to get scheduled and her prices are very reasonable. Have always walked out of her salon loving my cut and color!

From the owner: I love working with all types of hair but specially trained for curly and thick…read more I also have advanced training in coloring techniques.

Again another amazing massage by Cori. She knew what I…read moreneeded and listened to address the areas for extra care. It was what I wanted. I highly recommend. Amazing.

I stumbled across Hush Spa because it's a walkable distance from my home. During my first visit, I…read morehad a 90-minute massage with Abby. I must say, the staff was extremely attentive and accommodating, which I really appreciate. They took me on a tour, listened to my concerns, and made sure I was comfortable throughout the entire experience. I also must add that Hush Spa is incredibly aesthetically pleasing. The color coordination with the pink, navy blue, gold, and marble is just perfect. It's not just cute or pretty, but absolutely lovely! The service was impressive and if the convenience didn't get me, the excellent service definitely did!

Highly recommend coming here for professional makeup! I stopped by to get my makeup done for…read moreHinterland Music Festival and they nailed! The makeup look was exactly what I wanted and asked for! Appreciate the help and the wonderful makeup artists! They were so sweet and kind and wanted to take photos of me afterward it was so cute and sweet! Made me feel like a celebrity! If I ever need my makeup done again while in Iowa visiting my bf I will definitely come here again! They are so awesome and kind! Big thankyou again to them! Highly recommend coming here also I think they offer other services as well like hair services! Not just makeup!

Had my first ever Brazilian wax here. They were super friendly and accommodating. Played relaxing…read moremusic and the environment was clean. Fatima was super sweet and understanding, I loved her! And the instructor (I didn't catch her name) did a great job with distracting me from the pain. I'll be back for sure!