The best place for tanning in Urbandale! (and the full DSM area!)…read moreFriendly and professional staff. Multiple beds, several different levels to choose from! I like that the staff always has a smile!

The girls/ladies are always very helpful and nice. Beds are great. You can pick from many styles.read more

I love this spa. It is immaculate and the staff is always very helpful. In my opinion, they are the…read morebest tanning salon in Des Moines!

I will never return here. I purchased a package and the following week the had a sale and would not…read moregive me a credit. They should let a person know if there will be an upcoming sale. This place is annoying every time I have gone. They are always trying to push products on you and one of the girls is seriously rude and acts like she has no time for you.

I want to start by saying that the tanning beds themselves have always been clean, and work very…read morewell. The girls upfront have always been kind and welcoming.. BUT very pushy with lotion sales. To the point it just about ruins my experience when I walk in. I understand there is a quota to meet. I myself have worked at a tanning salon for a few years. But when someone says "no thanks" once, that should be it. I think I have to say no 3-4 times before getting somewhat of an eye roll, and then being told that I shouldn't be tanning without one. I will most likely be going someplace else for now

While I still love this tanning salon, I feel customer service is deeply lacking when they fail to…read morestand behind the products they sell. The contract requires that I use their overpriced lotion. I paid approx $70 for the one pictured and about half way through the can the entire assembly fell apart while I was using it. I left it at the front desk for the manager since she was not in. The next day I asked about it and was told the employee only put my name on it without an explanation. They then wrote a note. When I went back again a few days later, they texted the manager and she said they would not replace it. I have also had two incidents where machines didn't start. I had to get dressed again because no one answered the phone when I tried to call.

I have visited the Urbandale location for a few years now and have loved it - that's why I continue…read moreto return. I recently purchased a 30 day tan package and after 2 weeks I will NOT be returning to this location. The lady forgot to turn on my bed twice - within a 2 week time frame. On one occasion I had to redress and walk back to the counter to request my bed be turned on. I sent an email through their 'Contact Us' on the website and NEVER received a response. Very poor customer service in my opinion.

Everyone there is very friendly and very helpful I like getting my hair done there and it's close…read moreto where I live and I really appreciate Denise she is very friendly and very engaging with when she cuts hair for me thank you for everything you do

From the owner: We provide great hair care services( cuts, color, highlights,perms, straightners, color correction…read moreand tanning. Bring in a picture or just coach us before we start.

I have been coming to Soleil since 2009 and I cannot imagine how much money I have spent in that…read moretime. It's always been a great experience until the last couple of years. The quality has dramatically decreased. I am happy to pay more for a level 5 bed. But of the three level 5 beds, only 1 works. So if that bed is busy, I am forced to use a substandard bed even though I pay for the premium bed. I have been told that there is nobody in the area that can fix the beds. These beds have been broken for 2 years now. I don't understand how they cannot find someone to fix or replace them in 2 years. I cannot continue to justify the money I am paying when I am not getting the service I'm paying for. At this point I am ready to take my business to a competitor. Don't get me wrong, I love Soleil and the people are great. But when I walk in the door, I want to be happy and relaxed, not upset and disappointed again.

Absolutely the best in town! It is meticulously clean. The staff is well-informed and helpful!read more

Tanning beds were very clean and well kept. Staff were professional, pleasant and helpful. Would…read moredefinitely go back.

The main reason I'm writing this is because of one employee. She has dark hair, younger, I'd guess…read more26, but I don't know. Anyway, she's polite, helpful, knowledgeable and conscientious. She's always on time (and there's been three time in 2 weeks other employees were a little late opening) which is a big deal for me because I have a lot to get done before noon every day. I assumed she was the manager, but asked today and she is not. The owner should be grooming her for that job right now. She's pretty and obviously uses the tanning beds herself so she's a walking, talking advertisement and saleswoman for the store.