I'm a blonde. I purchased online Polar Light Brown shampoo hair dye. Even if used it states money back guarantee in large print. It turned my hair red/orange and 4 washes it didn't budge so went to Ashley's Salon on 501 Army Post Rd southside. Never been there before but Roxana, the owner, made my day after 4 attempts of hair dye remover and hair conditioners. She almost had to give up to get the red out. Then green, then pink. Roxana was so patient, kind, caring, very understandable, and a joy as well as her staff. I loved the comfortable environment. I got in as a walk in within 2 hrs, checked my hair time and time again as well as staff. This was all a day after my dilema--- which I made hers. I never went to beauty school. These dyes are for people who know their business-- not for people who think they can trust online scammers who wont give a refund. I am so grateful to even meet such a trusting person who's actions prove to be who I am looking for. I thank Roxana greatly and all of her staff that I could plainly see nothing but great treatment and workmanship gi out the door. This used to be a bank on Army Post. You can't go wrong at Ashley's Beauty Salon and the over and beyond works of Roxana. read more