1. Ashley's Beauty Salon

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Des Moines, IA

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Ashley's Beauty Salon

5.0 (2 reviews)
Closed • 10:00 am - 7:00 pm

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2 months ago

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10 months ago

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My first pedi in DSM. This place was closest to where I live, and recommended to me. Good…read moreselection of polish colors and received service right away. I'm not a fan of the big massage chairs with those foot baths attached, but it was okay (used to a comfy chair with a fresh basin for the foot bath). Didn't see any magazines anywhere. Just a loud movie playing. Not exactly a relaxing experience, but not everyone is looking for that I guess. On the plus side, the place is big, so the ventilation wasn't too bad. Was also offered a bottle of water or soda. Leg massage was included as part of service. However, it was a bit expensive: $30 plus tip. Not sure if this where I'll be going on a regular basis, but would be okay in a pinch.

My sisters and I had a nail appointment Friday afternoon at 12:30. The vibe was ok. I didn't get…read moreoffered any to drink like most salons. It was my turn and I had the guy he was a little older. I asked for a a simple design but changed the color from pink to purple. I got my tips dipped instead of acrylic and it turned out HORRIBLE!! My nails are super thick then they slim down towards the nail bed, AND he sliced my pinky open with the hard file , which made it bleed. Needlless to say I did not tip. He was nice and apologetic but the result was not what I wanted. My sister said it looked like heveas practicing on me. IF I go back I will request a different technique. Leav the nails to the women fellas. Has anyone ever had the guy do they're set?? How was it??

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Oliver+james Salon

Oliver+james Salon

4.2(26 reviews)
4.3 mi
•$$

Visited during their Christmas Event and O+J Salon definitely know how to throw a PARTY!…read moreVery impressed with the hospitality and the welcoming environment. Cute salon and a nice sized facility. Very open and with big windows. Very modern and stylish style. The salon was a packed house with all their new and regular clients. Came with a friend and was introduced to her stylist Jessica. She was very knowledgeable with hair and very open about her services and availability. Their Christmas party had food, drinks, and hair product samples. Raffle prizes with product purchases. Oliver + James were generous with this party, now we know why they throw great parties. It was a nice time meeting all the stylists and the owner. Link and Lou permanent jewelry were also at the party as a pop up event for them. It was so great to see another business supporting another business. Awesome marketing to get their business out there and to reach the Des Moines community. Definitely looking to go back as a hair client soon and buying their products! Those samples SOLD me.

Update: the absolute nightmare of trying to work with the owner of this salon got worse. During our…read moreoriginal call, she was resistant to giving me a refund because "they don't allow refunds" (that is disclosed nowhere on their website or in their salon, nor was it told to me before or during my service) but finally said she would be willing to give me one. I never received a refund and it seems I never will. I decided to contact the salon again and say I never received a refund and they told me they couldn't send a refund through card because it was already processed. I sent proof of bank statements showing that there was never a refund and suddenly they were willing to write a check on accord of the "honor system" despite me providing proof I never got my money back. They then requested I delete my photos and review before picking up my check because it was an "unfair" review. I never agreed to deleting anything and decided to try to pick up my check anyway. When I get there, the owner says to come back another day because she's demanding it's deleted. I tell her I'll delete it in the salon because I'm not driving 35 minutes one way to come back, so I delete it in person. The owner then made me wait over 40 minutes before eventually kicking me out of the salon and saying that she won't give me a refund after all, proving it was a deceitful attempt to get me to delete an honest review. Not only did she chastise me during my initial request for a refund, then in person when denying me my promised refund, she only got more rude and insulting. She was upset at me for having an issue with my experience saying how the stylist I saw was highly rated and reviewed and she messed up in no way. Then in person she said how the stylist was fired not even two months later. Fishy that I was berated for having an issue for such a good stylist who then had grounds for termination just weeks after. My bank also confirmed they never attempted to refund my card in the first place and the salon has since blocked me on platforms confirming their unprofessionalism and inability to work with the customers who were done wrong at their business.

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Ashley's Beauty Salon - hair - Updated October 2026

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