First time getting a professional Brazilian wax and my experience is as amazing ! She made me feel…read moresuper comfortable. She is super sweet and tries to relax you as much as she possibly can. I didn't know what I was getting myself into , but it wasn't as horrible as I thought I'd would be. She explains everything before hand .. and you get to clean yourself with a feminine wipe before she starts. She reminds you to keep breathing , and just relax. Also make sure you hydrated before getting a wax ! Can't wait to go back again.

Kellee is absolutely AMAZING!! I have been getting wax for years at a chain place, but I'm so…read moreincredibly glad I starting going to Kellee! She's local and seriously the best, she takes her time and is so professional. Highly recommend

I love the East Village Spa. I get regular massages with Wade. He is great with deep tissue, yet I…read moream also so relaxed. I highly recommend!

Would never recommend this location. The service received was decent the interactions with…read moremanagement after were terrible and very unprofessional.

Very welcoming and cozy experience. Relaxing and informative. Learned a bit about my scalp and ways…read moreto care for it. Great customer care. Loved every minute of the spa treatment. Really felt listened to and was able completely unwind. I will be going again.

From the owner: Japanese head spa, is a deeply relaxing and rejuvenating treatment that focuses on the health of…read morethe scalp, hair, and mind. Rooted in both beauty and wellness traditions, this technique blends Japanese haircare rituals, acupressure, and aromatherapy to promote overall well-being.

I feel like I need to balance out some of these reviews, and maybe this will get erased regardless,…read morebut the experience I had was not anything I would recommend to anyone. I won't name who it was that did my service, she was a very nice person, just not a person you'd want doing your Brazilian. I felt like communication was something I had to reiterate and at one point I looked down and saw the side that was "finished" flared up and bruised along with fine hairs that remained despite the trauma. That is actually the word I would use to describe my experience, traumatizing.

Clean and super quality wax. They took the time to get every hair…read more Clean building and rooms! No complaints

Friendly, efficient service got me vacay ready in no time! Painless and comfortable environment…read more Staff was knowledgeable and professional.

Do not give them your credit card...they charged me for four months after I cancelled my membership…read morein writing and will not refund me for two of them because they don't write checks and they can't refund my card for those two months.

I had an appointment yesterday with Alicia for a Brazilian wax as a first time client. Alicia was…read morevery sweet and personable. I enjoyed meeting her and chatting. The service I received was subpar. Especially for the cost of services, I simply just expected better. I made the appointment through the website and it was accepted. I received a follow up text from Alicia asking if I could move my appointment to an earlier time which I was happy to accommodate. A few hours later, she sent another text asking to push back to a later time than originally scheduled and I declined. Upon arrival to the salon, everything was nice. Space was clean and inviting and again, Alicia was very kind and we chatted the entire time. My Brazilian however fell way below expectations. There are obvious hairs that were missed (more than a half inch) and it feels very incomplete. I still have hairs on my backside which, in my opinion, should've been cleaned up. I am Southeast Asian so I do have really thick hair. I am hairy, I'll admit it. I'm not sure if she just wasn't used to that thick of hair or what but I definitely won't be visiting again. I would have done a cleaner job waxing on my own. For the cost of services, I am extremely disappointed. Friendliness 10/10 Cleanliness 10/10 Service 5/10

I was super impressed with how friendly Alicia is and how comfortable she made me feel. Scheduling…read morean appointment was very easy. She explained the whole process to me and had answers to all my questions. Can't wait to go back. Just note that the sap is in the back of a salon and you need to go back there to check in!

This waxing salon is the best I've been to for Brazilian waxes. The owner/waxer Megan is amazing…read more She is very fast and efficient with her time, resulting in a quick and well done wax. She pays attention to detail and makes sure not to leave stray hairs. The salon is very hygienic and I have never seen the waxer double dip. Hard and soft waxes are used to achieve the best outcome. Hands down the best waxer I've ever had. Very reasonably priced! Extremely professional, yet laid back and makes you feel comfortable.

I have moved a few times since beginning my Brazilian waxing routine ten years ago and it is always…read morehard and scary to find an esthetician to trust in a new city. I can sincerely say Meghan is one of the best! Not only is she fast and thorough, she keeps the pain to a minimum. She's also very professional as well as sweet to talk to. Though I no longer live in Des Moines, I made sure to schedule my next trip to Des Moines around my Brazilian wax, she's worth it!

I made an appointment with Katie to get blend and cut my hair. She was amazing to talk with and a…read morefantastic colorist and stylist. She listened, most importantly!

I love everything about that place. Never been dissatisfied…read more I love the facials. Great stylists and owner.

I get my haircut by Elle, she is so sweet and does a great job! I love seeing her every time I come…read morein. I do not color my hair but I did have Ruby do it once and she outdid my expectations! I am natural and she added the perfect subtle touch I wanted.

Claire did an incredible job with my updo! I was in town for a wedding and booked a styling…read moreappointment. Claire made my vision come true and made me feel very confident in my hairstyle. I also loved that they gave you a glass of prosecco upon arrival! Overall great vibes, service, and quality.

Moved to ankeny recently and started getting my hair done here. Coco is the best! Always does great…read morework, and easy to talk to.

My first time here and it was amazing! My stylist was Stella and she really helped me through my…read morehaircut. She was really good at listening and knew exactly what to do that I was speechless after my cut. I usually have long hair so doing a short cut made me nervous but she made it worth it.