Mike and his team are great. even went above and beyond when i had last minute calls for…read moremaintenance. they also come right before opening season just to come by and "check on the pool". already have him scheduled for this year!

Needing a Power Vac for my POOL ASAP!…read more Finding the right people that will pick up the phone & charge a responsible price is hard to come by! I got extremely lucky and found Mike's Pool Care. Mike & Robert were on point. Once a appointment was made, they arrived on time & the service was dead on. They power vac & scrubbed my pool till it was perfect. They even added chemicals as part of the service "wow". I must say I was very pleased with the outcome. The price never changed, I will definitely use there service again!

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Garrett did a great job with my pool opening. Great communication and I am really impressed. He was…read morevery professional and friendly to boot. He made it look easy - although it isn't. I'll certainly be booking him for all my future pool work and I strongly recommend him.

Garrett was referred to us by a friend. He is consistently reliable and has opened/closed our pool…read moreand done vacuuming services for us. A very reliable pool guy we will always try to use . Thanks Garrett!

Simply the best! Always on time...always thorough. And most importantly, honest. I highly recommend…read moreGran Sasso.

This was my first year using Gran Sasso for a complete seasonal pool package that included pool…read moreopening, weekly service and closing. I couldn't have been more pleased with the quality of service received. The crews were extremely efficient and always professional. The quality of their work was always outstanding. In the past I have also used Gran Sasso to repair and replace pool equipment. I have purchased a new heater, filter and pool cover. And again they have always provided quality products and installation. Also a special shoutout to Shannon and Summer to continually provide outstanding customer service and support.

Mackenzie provides excellent service and is very knowledgeable. She's a great employee…read moreShe was very helpful with things that I needed to get done in my pool

I just want to commend Mike at Leslie's Swimming Pool Supplies. he was very helpful with my…read moreswimming pool pump issues. He was Professional and thoughtful as well. Great job guy's. Many pool places I called weren't nearly as helpful.

I brought a robot vacuum one morning. I did not buy it from Doctors Pools, my wife got it online…read more It had a warranty issue. Doctors Pools accepted it from me around 10:00 am. Within an hour or 2 they called me saying it's all done. I pass by a few pool companies on my way to Doctors Pools because they are professionals and always have been helpful with my pool issues. Good job! Rock Greenlawn NY

STAY AWAY FROM THIS POOL COMPANY. I called to get a filter warranty issue resolved on May 4th, and…read moresaid they had no other availability and had to schedule me all the way out for June 6th. I accepted this appointment as the other pool companies on the warranty list for Hayward told me that they did not do warranty assistance (wtf?!) The pool doctor called me this morning on JUNE 2ND to tell me that they don't do warranty assistance either, even though they are also on the website for Hayward filter warranties. What an irresponsible and sorry ass company. Go somewhere else.

I wrote my first review in 2017. It's time for a follow up review. During the Pandemic, with time…read moreoff from work and everyone having a pool installed, i started to appreciate even more the great vinyl pool installed by Steve and Mike and company. I became a local expert in pools and quality products all learned from Bilt Rite. I remain extremely please with the highest quality equipment recommended to me which continues to allow me to be maintenance free. I do it all myself, except for opening and closing procedures. The quality of my neighbors' pools, although paying much more, was highly inferior and certainly not user friendly. I can control all from my phone, having installed an Aqua Pod and Modem. Sure beats going out every time to turn on heater or filter. As far as service is concerned, when something goes wrong, unrelated to the installation, they will definitely take care of it to perfection. I recently needed a "board" replaced. It was done with the utmost care and professionalism, coming back a second time to ensure it was fully operational. It was also followed up by the office to ensure all worked out perfectly well. There might be a rare occasion of an unsatisfied customer with customer service. I can only tell you that I have never experienced anything but the highest level of service and getting the job done always. Any issue related to pool function is always cared for promptly. If it can be done over the phone then it will be communicated in that manner, otherwise in person. I wish to highlight the main person in charge of customer service, Patty. Her responsibility is huge. She is in charge of keeping everyone on time with their opening and closing of pools, new construction schedule, rare issues with pools that need attention. She does it in the most professional manner. She answers all emails and phone calls in a very timely way and always get the job done. Just remember, when you show respect and professionalism, you will be treated back the same way, to your highest level of satisfaction. I would like to close by saying they know everything about vinyl pools. They have decades of experience. They do not do gunite pools and have therefore developed an expertise in Vinyl and its associated equipment. If you want your pool "Bilt Rite" then call Steve and Mike and Patty at Biltrite pools in Commack.

Bilt rite out of commack. I can't say enough good things about this guy. I deal with a lot of…read morecontractors and he is one of the best. Calls back right away. He's a smaller company but has been in business 30yrs and shows up to work at job site himself with his brother. Communicated with the electrician and paver company to make sure they all knew what needed to be done and how to do it. And to boot his price was reasonable. He wasn't the cheapest but also was the most expensive out of the 8 guys I met with. just had a great feeling about this guy and he also did a friend of mines pool in which he had the same experience as I did.

Chemex was great in doing a water analysis and giving me the chemicals I needed to get my salt…read morewater pool quality to where it should be. They gave me the proper selections and advised the timing and order for the use of the products. They did not try to oversell me and took the time in a busy store to explain what they were doing. and how it would affect my water quality. I would never go to a chan store where the quality might depend on which young person handles your water analysis.

Courteous staff, helpful, never hesitate to do a water test or provide information on any pool or…read moreequipment questions. Charlie has been my go to guy for over a decade. Highly recommend!