I visited this store recently and left feeling incredibly unwelcome. Even though Google Maps states…read morethey close at 9 PM, the staff acted like they were already shuttered. A worker with a mustache was loudly telling a coworker, "If they don't come to the cashier by 7:50, I'm not checking them out." It felt very unprofessional to hear them complaining behind our backs. If there's a time limit, just be nice and tell us directly instead of being rude. Extremely rushed experience.

Closed before store hours. Got there 10 mins to closing and doors lockes with lights out inside…read more The guy worker was inside walking around as if he was waiting for 6pm so he could leave the store. Bad-bad customer service. Was going to purchase 4 jersey's on our last night in town. Not closing soon, it was closed.

We've been coming here since me and my husband were dating. 15 years later we still go to this…read moreplace and get all our kids sports and camping needs. We love all the sales! We get coupons on our mails very often. Limited selections but definitely does the quick and easy shopping for sports needs or camping needs. (Even fishing!) Highly recommended.

Today, I went to Big 5 and was greeted by Jett, who took me to the part of the store I asked about,…read moreand who treated me with the utmost courtesy and professionalism. Jett would be the reason that I return to Big 5 over and over again. Thank you, Jett. Andrew Jay Gross

Great place to buy sneakers. They have a 90 day free trial. If you don't like them return them…read more Plenty of options to choose from. Staff were friendly and helpful. Treadmill in the store so you could try them out. Plenty of free off street parking. The value is you could return them in 90 days, no problem

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

I don't shop at Bass Pro shops often, but I do enjoy walking around them. The stores are huge and…read morethey carry lots of outdoor gear. Bass Pro and Cabela's are sporting good retailers that sell outdoor equipment for camping, hunting, fishing and other outdoor reactional activities. I am a big outdoor enthusiast and live next door to this Bass Pro Shop in Mesa. Most of my outdoor activities include camping, running, skiing and kayaking. Bass Pro Shops have been around for many years and recently acquired Cabela's. This Bass Pro Shop is called Outdoor World and has an aquarium, shooting gallery and animal displays. It adds to the fun of walking around these stores and gives you that feel that you are outside. The prices aren't anything special. But I like that you can find a lot of outdoor apparel and gear all in one stop. Bass Pro Shops supports conservation efforts throughout the U.S. The Islamorada Fish Company Restaurant that was here closed a few years ago.

On 12/21/24, I had a very disappointing experience at the Bass Pro Shops in Mesa, Arizona. During…read moremy visit, my mom was waiting in line to use the restroom along with several other customers when a mom and her child walked straight past everyone and cut through the entire line. It was extremely rude and disrespectful to everyone who had been patiently waiting their turn. What made the situation even worse was that no one from the store seemed to address it or manage the situation, even though the area was busy. Basic courtesy and respect for other customers should be expected in a public place, and unfortunately that wasn't the case here. While the store itself may be popular, experiences like this leave a really negative impression. I left feeling frustrated and disappointed with how the situation played out. I hope that some day, this issue gets addressed and resolved. Needless to say, I won't be coming back & would highly recommend staying away from this location.

Rude, unhelpful…read more Spouse wanted swimming trunks. No prices listed, 4 guys farting around talking about where to place a display case and not interested in providing customer service (unless you're spending thousands on golf clubs of course was the underlying messsge). This entire mall had a nasty vibe. Lots of suburban teenagers and very few people appeared to be actually shopping. To heck with this stupid mall AND Dicks.

Bought a pair of $100 shoes for my 12 year old and they were falling apart / only lasted not quite…read more2 months. I buy a lot of shoes for kids and these had to be defective. Spoke with two customer service people who acted as if it's normal for shoes to only last 2 months. Zero customer service given today. Felt like a pain to them. No empathy or appreciation for a customers concern or experience.

Stopped in here yesterday and it was absolutely worth the drive. I was nervous as a mom of a son…read morewho only had played flag football and was transitioning to tackle. Both employees (Liz and I can't remember the guys name) were great and so helpful. The young man took the time to make sure we got gear that fit properly and also gave me options for different price points being very honest and transparent about pros/cons of each one. Liz took the time to make sure his helmet was fitting correctly being so sweet and gentle. I know it's normal for them just doing their jobs but I truly appreciate how easy they made it and the role they played in him being safely prepared to go out on the field. Thank you!

Great place for equipment & decent pricing. Found my 12 year old a helmet, pads and pants fairly…read morequickly - the gal was super great measuring it to him and making sure everything fit right. I bought a new helmet, and used shoulder pads. Not even a month later the strap to the shoulder pads broke off. I brought them in, it appeared like the straps had been replaced before. The guy was great, he gave me a newer set of used pads in the same size, and credited me some money off those from the broken ones. I know people think "only a month they should be replaced fully" but we all take that risk when anything used. I think they have great service, great equipment, and good pricing! If

Tempe Marketplace is another outdoor shopping plaza with a ton of parking, storefronts, fast food…read moreand sit down restaurants. It has a movie theater for your entertainment and a large bookstore. You certainly won't be bored here. There are plenty of shopping opportunities. It is nicely decorated and kept clean. It is easy access located right off a major freeway. Some WiFi can be found inhe larger stores and restaurants.

Walked around before our flight! It's a cool outdoor mall with great shops (J.Crew Factory,…read moreSephora, Dave & Busters) and restaurants. It's a great place to kill time before your flight. The airport is about 20 minutes away!

The staff is so friendly and very helpful! I love the kids options and there's even stuff for pups!…read moreNow the whole family is decked out and ready for ASU game day for a great price! The small gift selection is pretty great too, I'm getting all my friends decals, will be coming back for more gear as soon as I can

So grateful to Cactus Sports for stocking the Tillman tee I'd been searching for. I'm based in the…read moreUK, but that was no trouble for Troy. Around 30 minutes after answering my initial email, he took my order, confirmed my payment, packed & posted the tee. It was delivered less than a week after I ordered, which is incredible! 5 stars to Troy for processing & posting my order so quickly. And 5 stars also to the US Postal Service! I'm really pleased with the tee, it looks great. Thanks again Troy & team at Cactus Sports!

trash and they don't pay their employee as they still owe me money. management is unorganized and…read morecouldn't lead air out of a paper bag

I had gone in there the other day to do some Christmas shopping for my brothers and I over heard…read moreone of the employees possibly a manager say something racist about some Mexican kids that where in the store looking for some hats. She had a black shirt and her name tag said Hannah .The kids were minding their own business not doing anything they weren't supposed too they were just shopping and she had the nerve to say I gotta watch out for these wetbacks in case they steal. That was so unbelievably uncalled for. She should be fired for saying that. I felt so bad for those kids

Shey did an amazing job helping us out today! Great staff. Was able assist us with the perfect bday…read moreorder today.

I'm a long time avid golfer who has struggled to get below a 14 hdcp. In the process of self…read moreteaching, watching videos, etc, my game went in the tank & I became an 18+ hdcp struggling to break 90 on any decent course. After deciding professional help was needed, I set an appt with Shaun at Golftec-Tempe and have had two sessions with him. The immediate results have been amazing! The Golftec process is very visual and objective which allows the teacher & student to quickly get on the same page. All body positions & angles are measured & recorded compared to PGA pros using very impressive video technology. Bottom line: after just two sessions with Shaun, I'm striking the ball much better & shot a pair of 84's my last two rounds. Can't wait to continue the process!