My first time there for an oil change was great! They seemed friendly and genuine, unfortunately that wasn't the way it ended up. I came back for my second time to get the engine coolant changed in my BMW 5 series. They told me that the bushing in my control arms was in critical condition, the car was no longer safe to drive because of it, and that was the reason why the inside wear on my tires was so bad. The inside wear on the tires is a performance thing on BMW's and common on all foreign cars. The bushings had normal wear for the car which has around 60,000 miles. They rang up a bill that was a little shy of $700. Skeptical because I don't know that much about cars I took it to my friend who is a certified BMW mechanic and he told me just how badly they tried to rip me off. Will never return to this location. read more

Took my truck in for an oil change. Very clean location. Carlos was on point and got me checked in. He was very professional and polite. They had my truck pulled in immediately. Within 20 minutes it was out and ready to go. Jason checked my out and processed all the paperwork with a smile. I would recommend the team at this location for all your car care needs. read more

After taking my truck to someone who actually knew what they were doing I finally got it fixed and for half the cost of what this place wanted to charge me. Their AC tech has no clue what he's doing. read more

Took my Jeep here to get my A/C fixed and at first they said a valve was leaking and it was replaced, a week later stopped blowing cold again. Took it back and they said there was no leaks. I then went to Grease Monkey and they found there was a leak with my condenser. Fixed it same day. read more

Thank you John for taking care of my nephew and his very 1st car purchase inspection! Your knowledge and insight was so helpful in choosing the Toyota Camry. Sun Devil is our forever choice with all of our family car needs due to the honest, compassionate, thoroughness manner in which John manages this location! Thank you again for keeping my nephew safe on the road! It means the world to me! read more

My husband and I have been going here for a few years now. They are always willing to get me in as soon as possible and always exceed their time quotes. They rarely upsell me and when they do it's reasonable and always needed. I always do my oil changes/tire rotations with Full synthetic read more

Crank shaft Positioner not installed right and drove out of bay and parked and given back to me. When I go to Start the jeep, it makes this ticking sound. Really(got told not installed correct)!!!! After oil change, told me they grease the fittings on the front.....*nope they didn't* After a first good experience is why I returned. This was my third time there when this happened. Then today was going over my jeep checking things.....found the old crank shaft senor, just left in the engine compartment(Thank sun devil, that where one can they store a spare...not!!!!) pic old one I found after thinking something broke off......... read more

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I have been servicing my vehicles here (Bell and 49th street) for over 10 years. Always honest and professional. I highly recommend this location. read more

My daughter complained of a noise which she thought was under the dash. I listened and determined it was coming from under the hood and could be an idler, alternator or water pump based on my conversation with Jon Howard at Able Auto in Mesa (a friend but too far to drive at the time). Since it didn't seem critical at the time, I told her to make an appointment for Sun Devil at her convenience. I instructed her to let the shop diagnose the problem and not to mention what I thought. She took the car in on Saturday. They kept the car for a few hours and sent her on her way saying "It's a 'phantom noise'" which basically stated they couldn't diagnose it. But they sold her an air cleaner! She told me they said "Maybe the old one was rattling around." Two days later she called me and said her battery warning light came on as she was driving home from work. She made it home safely and I talked her thru the electrical system and determined she should go to the parts store and ask them to check the battery and alternator in the morning. O'Reilly's looked under the hood and said her serpentine belt was gone! Since this was on her way to work, she needed to call a tow truck and set out for Sun Devil again. She bought a $15 belt from the parts store, which I'm sure saved a couple bucks. I called and talked to Carlos and told him of them not finding a problem when she first came in and expressed my displeasure of them selling her an air filter when she came in for something totally unrelated. I said the car was on the way back on a tow truck and asked him to restore my faith in Sun Devil, since I recommended them in the first place. I asked if they had a shuttle and was told they didn't but they would insure she had a ride to work. He immediately began a work order. The determined the water pump had seized. The work was completed and daughter paid in advance. Since we couldn't pick it up before they closed, Carlos arranged for us to pick it up after hours. The work was done and so far no problem. Carlos stepped up and provided satisfaction after a shaky start. A single mom needs a shop she can trust when dad isn't always available. I'd still recommend S.D.A. but with a leery eye. $575 later a water pump was installed. read more

Went in for a simple oil change, I was told the engine mounts were leaking and needed replacing. The engine mounts on my car do not have contain fluid . I had the car engine mounts inspected at the car dealer , and were found to be in good condition and did not need replacement. Shame on this repair shop trying to add on repairs that do not need to be repaired. read more

My wife and I brought a car to this shop for a pre-purchase inspection. Sun Devil auto was recommended by a friend of mine who owns his own shop in Mesa. I called earlier in the morning to see if I needed an appointment. The gentleman who answered the phone was courteous and let us know we could just show up. When we arrived, Scott (believe was his name), and I believe is the new manager, took care of us right away. He had smile on his face and we could tell he enjoys his work. After about 40 minutes, Scott called us up and had us go out into the shop to take a look at all the little things that they wanted me to be aware of. The car checked out, despite the tiny issues. Scott and his team were very thorough and we enjoyed the experience. Wish their shop was closer to our home. read more

Staff are nice enough, however the quality of the work and willingness to correct their mistakes is lacking. Purchased lifetime brakes that have not performed correctly since day 1, subsequently a month and a half later I am being told that my rotors are warped and they need to be replaced due to heat exposure. Yet when presented with research from multiple sites that indicate inappropriate brake pad wear (the issue since they replaced them) is the primary cause of rotor warping - I was simply told, that's not right and I have never heard that. Disappointing and will not be bringing any additional business to this location. Received the rubber stamp sorry you had a bad experience reply. My last name is Conger, my first is Joel. You will see I have brought my car in 4 times for the same brake issue and is still not resolved. I appreciate the social niceties but have zero inclination to come in and wast more time and be upsold rotors simply because you initial install was faulty. Feel free to look up my records and by all means reach out if you have some reasonable explanation why my brakes are still audible - despite being 'brand new' and out another $60 for labor to correct a job that should have been done correctly the first time. Bad service = customer lost. read more

I took my car into Sun Devil auto for an oil change and to investigate an oil leak. I feared the worst, an oil pan gasket or possibly a rear main seal. I was pleasantly surprised by the news that it was just an o-ring behind my oil filter. I had made an appointment for my oil change and my car was on the rack 5 minutes after I arrived and I was out of there in no time. I felt like I was treated well and I will continue to go to Sun Devil for all of my automobile maintenance needs. read more

13 year old car has some stuff that needs repair and replacement parts. Even tho it's only got 70k miles on it. These are my go to guys for stuff like this and I've even convinced my sister to bring her Jeep here when needed. They're always fair, and have never tried to up sell or hard sell less important service or repairs. I've never been disappointed having my vehicles serviced here. read more

They do a great job! My only mechanic in the valley! I've had my rear brakes done, I've at my cv joint and front axel replaced. Every job is A+ read more

I never write reviews but I figured this was the only way I could pay them back for the service I received. Fantastic service. I have a Ford Focus ST and I learned when my car battery died it's a major pain to have replaced. I went to O'Reilly's and they couldn't change it and called 3 other places who also said they weren't able to change my car battery. So I saw Sun Devil Auto on my way home and went in to see if they were able to change it. Not only did they change it, they did it the second I walked in there, the guy let me watch so I could try to do it in the future (not happening, too much of a pain) AND they didn't charge me a penny all while they had nothing but smiles and it seemed that "No" wasn't in their vocabulary. Needless to say they've won a customer today. I would have given them a 5 star rating regardless if they charged me. Outstanding service. read more

Discovered a we had a crack in the radiator of our 2006 Dodge Ram today. We got quoted a real high price from some place and they wouldnt be able to take care of us til next Friday. Called Sun Devil Auto on 49th St & Bell. They quoted a very reasonable price and got us in right away today and it was done in like 4 hrs! Great service!!!! Even gave my husband a ride home after dropping truck offand picked him up when the truck was ready!!!! Highly recommend these guys!!! Will continue to use them in the future for other needs! Rich & Ginger F read more

I went in and got an oil change on my car and it wasn't time consuming at all. When they were finished, they told me my top prior tires on what needed to be fixed and they were extremely sweet and gave me a discount. They were wonderful and I would 10/10 recommend going again! read more

I had a 2008 GMC Acadia towed to this shop. This vehicle was inherited to my wife by my late father in law and I was planning to restore it. It only has 130000 miles. I asked for their full diagnosis that costs well over $100 dollars. They called me and let me know they had found the issue and quoted me 1260 for hoses, thermostat and battery replacement. I went ahead with the work and ended up bringing it back 2 days later overheating. I was told that it was my fans that were not working. That they were working when I came in but stopped working while in their shop. (????) that it would cost me an additional $800 to get them replaced. I spoke to to John, Jason and Mario, none of them can answer any of your questions. DO NOT GO HERE for your vehicle repairs. Finding a good mechanic is like finding a good doctor and these guys are not it. I'm out $1260 bucks and no vehicle Beware. I know you want to support local business especially during a pandemic but this is not the place. read more

This is the best repair shop I've ever been to! They are straight to the point with what needs to be done on your car and can get you right in and out. Prices are reasonable and the staff is very pleasant and welcoming. read more

I planned to go the next door lube shop. But had to go to SD auto repair to flush replace and get a new transmission pan. No wifi at Bell rd location so went to Mc Donald's The parts ( trans filter, gasket and new trans pan ) I ordered from rock auto.com could NOT be used ( company policy ) So the added cost to flush replace filter and pan of the transmission was $$$ more. I did get the vehicle back with no cracked trans pan but did have to add another quart of transmission fluid to make the dipstick at minimum level.. It was worth the three hours to save time. Money ?? It is tough to know all, do it all and just keep a vehicle active on the road. My first experience depends on the front person and the support ( technicians ) I will try Sun Devil auto again... read more

I took my 2014 car in after it failed emissions. I was in and out in less than 30 minutes with a simple blown fuse. They even did it as a courtesy! I highly recommend them! Thank you Sun Devil Auto! read more

Made an appointment they said they couldn't change my oil without breaking the oil cap and when I was able to pick up a replacement part they said my appointment had passed even though I showed up 15 minutes early. Would not recommend. Very frustrating to work with. read more

They were very nice at this spot but compared to the Bethany Home Sun Devil Auto, they took longer and tried to put a more expensive oil for my oil change. read more

I've been to this location for several years for their loss-leader oil change. which gets folks in the door. They can do that as a chain, with $$$ to spend on marketing. But this location is not truthful. For a couple years they've been saying the transmission fluid needs changed. So I had it changed by an small business owner on a Thursday, with a healthy report. The following Saturday Sun Devil did the oil change; again they said fluid was dirty, needs serviced. I explained it was done two days before. Their next words were that the transmission must be going out. I went home and checked - fluid was nice and pink. SD also said air filter needed replaced - which just checked out good the previous Wednesday by my small business mechanic. You decide if you want to this location. I'm sticking to small businesses, even if I pay more $ for an oil change, honesty has $ value too. read more

Sun Devil Auto gives excellent, personalized service. One numerous occasions, I, a single mom, have brought my car in and they could've easily ran up my bill. They were transparent and honest and didn't do things I didn't need.  One more then 1 occasion I went in thinking I needed other repairs and they tested my car (one was brakes and one was ac and the other was general system things) and they showed me that nothing was wrong with either after diagnostic testing and a thorough inspection. I also have sat in their waiting room for my auto and overheard them do the same for others. Doing what is needed, recommending what may be coming up, but never racking up the bill just because they have the know how and the general public doesnt. these people do what's RIGHT. I HIGHLY recommend Sun Devil Auto. My favorite location is on Bell about 2 miles off the 51 freeway. Jerry and all the guys know my name and ask about my family. It's truly a difference in service that surpasses all my other interactions with other service shops. GREAT job guys. read more

This is my first time coming here to get an oil change done! The prices are crazy low here! Wow! And the service I got was amazing! I'm definitely coming back here again next time!!! Thanks Sun Devil Auto!!!! Dave read more

I started using Sun Devil Auto because they are a preferred service location for the CarMax Extended Warranty program. I continue using them because they are always great. I never have any difficulty getting a convenient appointment. They diagnose the problem quickly and always thoroughly explain what is needed. The repairs are done quickly and there is the added service of driving me home so that I don't have to wait around for the repairs to be completed. They also help me stay up on the routine service that is needed, without pressuring me for a lot of unnecessary repairs/expenses. They really are exactly what you look for in an auto repair shop - fast, efficient and friendly. read more

I brought my car for and oil change, I was told I need to replace and belt and fluid so I brought it a few days later. The staff is very nice and friendly. Craig the manager is a nice guy. My car was repaired in less than 2 hours and I got a senior discount. Will be back in the future to service our cars here. read more

They charged my husband $800 for routine maintenance for his Toyota. Maintenance for my VW Jetta only costs $400 at the dealership. Pretty sure we got taken advantage of at Sun Devil Auto. Additionally, I went in for an oil change and it took over an hour and a half. They also tried to have me pay for a new air filter which did not need to be replaced right away. Finding somewhere else! read more

Went there early 7am on Monday august 5, 2013 to try and get a quick oil change before heading out of town. when I asked the counter grouch extremely nicely if it was possible if I could get a quick oil change. his rude response was this isn't jiffy lube- and then he said we don't open to 8 am. at first I thought he was joking around so i laughed. I then said your website says you open at 7am. he then proceeded to speak to me as if I was a 5 year old child. his words were: let me tell you how this works you can drop a car off at 7am but we don't start working until 8am. I turned around and started to walk out. he then had the nerve to ask if I wanted to leave the car and they would get to it later. are you kidding me! 1st- what business would ever speak to a potential customer in that manner. 2nd - what customer would ever stay and be treated in such a disrespectful way. That man should be terminated. I have since told everyone of my friends who will now be former customers of Sun Devil Auto. Learn how to speak to customers you rude, obnoxious POS! read more

I have been taking my car to the dealer but thought I would try someplace new since I seemed to always have something that needed fixed on my 2013 car. I got an oil change and the price was much better than the dealer. Will definitely return for my next oil change. read more

Even though I have a full maintenance package on my newer car, I still always come in to see Craig and crew to take care of my non covered needs! Craig always makes sure I get taken care.. and not "taken!" Never any unnecessary work is done.. and I have been going to Craig for 13 years! read more

If you have transmission problems go anywhere but here. In January of this year our transmission went out and we paid $3,400+ to have it replaced. The transmission came with a year warranty. After 6 months our check engine light came on for the transmission again. After two different trips to the auto shop and going two separate weeks without a car (and no offer to help with a rental) they finally determined that the wiring in the transmission had to be repaired. A day after finally getting our car back the check engine light came on again and we took it back to the shop. They didn't understand what it was and just reset the check engine light. Of course it came on again a few days later and we took it to a completely different auto shop. There we had to pay $500 for them to fix all of the transmission and wiring that Sun Devil had done wrong. Our problems should have been covered by Sun Devil's warranty but they were not competent and couldn't even tell us what was wrong. Absolutely painful how much money we have spent this year on that car because of them. We have also had trouble with them quoting us at one price and when we go to pick it up having it be way more with no reasonable explanation. We will never be back. Please don't make the same mistake we did!!! read more

What a Joke, This morning I started to look at the quote I received for my car and what I found was very upsetting. The Parts where marked up 31%. The dealer parts WEB-Site had marked the prices down. They put a red line through the original price and posted the new price. I decided to search other parts stores NAPA/O'REILLY's "I get it not OEM, but still. There cost 310 "Sun Devil Auto" Dealers Sale price 213.90 for a engine 4881050AC mount, NAPA 98.00. Let's just say I don't trust them anymore. Thank god I didn't have them do the work. read more

Honest and Kind I can't tell you how very happy I am that Sun Devil Auto provided outstanding and honest service to my 84 year old mother. She brought her much older model car into Sun Devil since she heard funny noises when she was breaking. Her auto mechanic Tony S. worked on that car all afternoon to investigate. What they found led them to believe there was a mistake in some previous work she had done elsewhere. They called the other shop (not sun devil), talked them through the issue, made sure it was covered under the other warranty and did not charge my mother for this, nor try to invent anything that needed repair. They were kind, courteous to her and helped her resolve the matter at no cost to her. It's actions like this that will allow me to recommend sun devil auto, Scott Coleman the Manager and Tony S. the mechanic who worked so hard to discover the issue. Its easy to take advantage of situations, especially with folk who don't know much about cars, and they served us well. Thank you! read more

Above and beyond customer service here. You never have to worry about being ripped off. The men are honest, kind, efficient, and timely. They are always on the customers side and I can't say enough about how wonderful they are. One of the managers even stayed late for me once to replace a dead battery. Time and time again they continue to impress me. Will never take my car anywhere else! read more

Scott at Sun Devil just saved me $1000 on control arms for my Audi. The Goodyear shop wanted almost $1700. Scott was able to replace the bushings and not the entire assembly. Even if he had done the entire assembly the price was still $600 less. Moreover, his crew spotted a potential catastrophic problem with work that Goodyear did just 2 weeks prior. We have a new shop. In today's world it's hard to find an auto repair shop with old-school values. read more

DO NOT BRING YOUR CAR HERE!!!!! DO NOT BRING YOUR CAR HERE!!!!! DO NOT BRING YOUR CAR HERE!!!!! DO NOT BRING YOUR CAR HERE!!!!! The only reason you would bring your car here is if you don't mind being ripped off, or if you want to bring your car in several times for the same thing and have it be something more expensive each time they "attempt" to fix it. Oh and let's not forget how they upcharge parts by 250% and then treat you like you are an idiot for not wanting to pay to be bent over like that. I even called corporate to complain and they said we stand by our managers. That would lead me to assume all the locations are the same. They just lost all of my business and all the business of my friends and family that use to go there. read more

Went in for an oil change on my '08 Range Rover. They were very knowledgable about Land Rover and informative without the price of taking my vehicle into Land Rover and paying 3x as much. read more