run run run as fast as you can!!!!!! these owners are crooked!!! the owner nelson, he goes by his last name, was yelling at me, acting like he would hit me. he was pointing his finger, bucking forward, saying nasty things to and about me. he doesn't know me, not like that. they damaged a brand new shirt. i asked his wife becky before i left it with them if anything happened to it did they cover it,? she said, yes. i explained to her i had only worn the blouse once. it was an expensive shirt, emporium armani. i told her i was fond of it and wanted to make sure they could clean it, without anything happening to it. it didn't have anything on it when i left it with them to clean. i just wanted to put it in my closet fresh and clean, without other scents on it. they put deep creases in the sleeves and there weren't any there before, because it has cuff links. once that happens it can't be undone. also, somehow they managed to get some sort of like brownish stain on the front of the left side of the blouse. i allowed them to try to get it off. it didn't work. i purchased another blouse while they were cleaning it, just incase. i saw the blouse and knew it wasn't repaired. i called to let becky know i would be by to be reimbursed for the shirt. i went in to the store to pick up a check and give them the damaged shirt, that's when all heck broke out. i was the only one in the store with becky and her mad man of a husband, nelson. it was one of the worst experiences of my life!!! no one should ever have to go through this, no one!!! now they don't want to reimburse me, unless they can send the blouse back to the company and get the money back. when they're the ones that damaged it!??!! he was yelling and hollering at me telling me i'm not doing the right thing? he's unbelievable this guy, trying to get reimbursed for something they messed up??? don't go to this cleaners. they have more than one location in brandon. please please please be careful.myhusband has been by twice to pick a check up in exchange for the damaged blouse. he doesn't nothing but lie!!! he called the company and said, "he followed the directions on cleaning it and it,so somehow discolored?" which is totally untrue! he told my husband the second time he went in that the woman told him i could send it back, which is so totally untrue!!! i have spoken to several individuals at the company (he doesn't even have her name right). these people have no intrity, no morales,and absolutely no character!!!! do yourself a favor and go to master cleaners. he comes across nice at first, but believe me he isn't!!!!! his wife is no different!!! read more