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    Eddie's Custom Cleaners

    2.9 (17 reviews)
    ModerateDry Cleaning
    Closed Closed

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    Services - Eddie's Custom Cleaners

    Dry cleaning

    Stain treatment

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    I cannot say this emphatically enough... DO NOT USE THIS BUSINESS. This is my first time EVER writing a Yelp review - but my experience was so unbelievably awful that I feel the need to. I dropped off a single pair of jeans last Monday for a zipper repair. I was informed by an older woman (I believe her name was Evelyn) that it would have to be done by the tailor who is only in one day a week - on Saturdays. I said that worked, but I would need to pick them up today (Monday 6/12) as I leave tomorrow for a trip. So I proactively mentioned I would be fine paying extra for priority. She then stuck a "special" tag on them (attaching picture below) and ensured me they'd be done. I arrived this afternoon at the time printed on the receipt to pick up my jeans, and the young woman at the front (not Evelyn) truly could NOT have been more rude from the moment I walked in. She takes my name, goes to the back, and surprise, "can't find them". So she walks over to the tailor's work station, where the jeans are sitting balled up carelessly on the clothes rack, clearly not fixed. Her response when I asked why they weren't done? "I don't know, I'm not the tailor". No explanation or solution given, nor did she offer to call the tailor to figure out what went wrong. She just stood there and shrugged, as if I had zero reason to be confused or frustrated. Of course, I asked for my jeans back and will taking my business elsewhere. I don't know if I find the lack of customer service, communication or ability to do a simple agreed upon service more surprising. But I do know that I wish I would have read the reviews prior to visiting this establishment, because I can see this is a repeated issue, and would have never wasted my time here had I known. Again, AVOID USING THIS BUSINESS, unless you want to feel like you're in the twilight zone.

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    Photo of Tonii T.
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    9 years ago

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    8 days ago

    Awful they shrunk 6 of my dress pants in the last 2 visits. Stay away from this place.

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    10 months ago

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    3 years ago

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    2 years ago

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    4 years ago

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    5 years ago

    Great service. Friendly staff. Quick and easy turn over and on time. Love that it is walking distance from my condo.

    Business owner information

    Photo of Dimple P.

    Dimple P.

    Thank you Carlos!

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    9 years ago

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    9 years ago

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    7 years ago

    Great service, always greeted with a smile! My clothes are always perfect and my order is ready when I arrive!

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    12 years ago

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    9 years ago

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    7 years ago

    I've had a great experience here with dry cleaning and clothing repairs. It's the best dry cleaner I've found in Tampa Bay by far.

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    10 years ago

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    10 years ago

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    9 years ago

    We've been using Eddie's regularly since we moved to Harbour Island (a year and a half ago) and have been very pleased.

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    10 years ago

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    Over the past 2 years, I have become disabled following a planned surgery gone wrong. I am no…read morelonger independent and it's been a very difficult adjustment. I live alone and my laundry had become very backed up. Unfortunately, I fell and required an ambulance/hospitalization. Prior to coming home, my sister dropped off my laundry at Pacoa's - finding it conveniently located in Publix Shopping Center, and it was 72 lbs (several items were wet)! When I was discharged from the hospital we were able to pick it up on the way home! I have never been so pleasantly surprised at the pride these folks take in their work! The clothes weren't simply hung at shoulders or folded and put over hanger; these were meticulously placed so the clothing would remain wrinkle-free and unstretched! The hangers were covered by the light blue drycleaning protective bags. I don't ever take that care with my clothes! The folding was so precise and uniform, I didn't want to take it out. No kidding, when you are disabled and have many, many needs - you notice details like this. And -- it is AFFORDABLE!! I'm so impressed with the efforts and product these folks provide that I want to tell them to charge more as they are definitely worth it! I'm trying pickup/delivery today and honestly, I expect them to be eagerly smiling when they knock on the door! Pacoa is a Treasure in Tampa Bay!

    I moved to Tampa recently and my apartment doesn't have laundry. I found Pacoa online and they have…read morebeen a life saver! So easy to work with- I don't know if I can ever go back to doing my own laundry! Clothes are always fresh and folded perfectly delivered within 2 days. I also really appreciate that they don't wash your clothes with anyone else and that you can request them not to dry certain items like my workout clothes. The staff is very kind and takes great care with your items. Truly a great service and value!

    Eddie's Custom Cleaners - dryclean - Updated May 2026

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