I've been in the technology industry since the 1970's when I started Ultimate Computer Corp. We specialized in systems that used the Pick operating system based on the Honeywell Level-6. There were two implementations of the Pick operating system on the Level-6. One used the Writable Control Store to translate Reality virtual machine instructions into Level-6 instructions. The second used a dedicated 7X bit-slice processor board to run the Pick instructions and used the Level-6 processor for I/O.
I mention this, because as someone who has been in the industry for nearly 50 years, it's not easy to be impressed - and I was - VERY impressed. I called Summit regarding a non-urgent issue for one of my businesses (I own a few throughout south Florida) and, as others have stated, they responded immediately.
We setup an appointment - they arrived on time and ready to go. We discussed the issue and made plans to fix. But, what was so impressive? It was that they assessed my ENTIRE infrastructure as well within 2 hour visit - everything - edge security, single points of failure, antiquated hardware, printers, backups, critical areas and, although I wasn't aware, even assessed all of my websites before arrival. What ended up being a minor implementation turned into a conversation I should have had long ago.
I hired them to build and deploy desktops, new security, and revamp our backups. Within 2 weeks, I had redundancy for all critical workstations and data (both onsite and offsite). They replaced all mechanical hard drives with solid state drives in a mirrored raid array, automated backups to on-site storage (also in redundant arrays) and the cloud (One Drive), made everything blazing fast, integrated new edge security, and even fixed my security cameras. I'm forgetting about a dozen other 'throw ins' they did at no cost; Phenomenal service.
I now have Summit's monthly managed IT services for all of my businesses, and I couldn't be happier. read more