Replaced siding which has been behind deck we removed. Did a great job - Jay showed me everything…read moreafter they removed the old failed siding- shows me that the plywood behind it had not failed. Jay is a great, patient communicator. After replacing some siding, they did an entire exterior painting for us starting with prep like scraping/removing bad caulk, re-caulking and power washing to remove grime, etc. End result for us is peace of mind and a great looking house. Thank you, Smith Exteriors! Charlie and Jen Kent, WA

I was disappointed by the lack of professionalism regarding my recent inquiry. Within five minutes…read moreof submitting my project request, I received a blunt response stating that they do not perform that type of work. I would have appreciated a more helpful or courteous explanation rather than such a dismissive rejection.

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

After years of needing to redo the siding on our 1932 home, we finally bit the bullet and got it…read moredone. after several quotes we ultimately chose Pacific Exteriors, and we couldn't be more pleased! Our project manager Kevin was amazing and paid attention to every detail, including things I never would have noticed. The work team was here every day rain or shine and busted out the whole project in less than 2 weeks. Becca at the office stayed on top of our project and was incredibly supportive while we worked through obtaining our funds. In the end we ended up with the exterior of our dreams. We will definitely be going back to Pacific Exteriors when it is time to do the roof.

Pacific Exteriors was one of the few siding companies willing to side and paint our house. The…read moresoutheast facing side of our house was pretty damaged from the sun. Forty years of direct sun had taken its toll on our cedar siding. The back side of our house and garage is protected and the cedar is in great shape. That's the part we wanted to paint. James Hardie siding will last our lifetime and looks beautiful. Our lead, Joe Ray, was courteous, knowledgeable and quick to communicate. Our siding crew of Francisco, Luis and Alex really knew their craft. Pictures of the siding only because we are waiting on weather for the paint.

GAB is great! They were the middle quote I received of 4. Mark was super easy to communicate with…read moreand very open to negotiation and discussion to make sure the project was going to contain every element I wanted and that the pricing was within my budget. Pricing was very competitive. Alex and his crew did a fantastic job installing my deck stairs and porch, they are beautifully done and very sturdy. Far better than what we had before. They were there within 2 days of hire and completed the work within 2 days. We told them not to paint but Alex threw in paint for just the cost of materials, which was nice. Although, I wish I had some say on the color since they didn't ask beforehand and I would have loved a natural stain instead. The crew was very kind, they'd even bring my packages into the garage for me and make sure to close the garage door when they were done. The work is sturdy, done right, and I feel confident will last. My only point of advice is to just be more mindful of the garden. I had just purchased and planted 6 new plants and had a succulent ground cover I had been working to grow out for years. It was all so trampled I thought maybe they had dug it out at first. It would have been nice to get warning so I could dig it up myself (since it was fresh planted) or for them to step around it. Overall, I'd definitely hire GAB again (and likely will to finish our deck soon) and will reccomend them to friends and family. They're responsive, quick, easy to communicate with, the work looks beautiful and done right, and the value for the price is terrific.

Asked for bids from multiple contractors, and this contractor was able to come out same day. I talk…read moreto him on the phone and do measurements and give an estimate. I thought the estimate was fair and appropriate for the cost of the materials, the demo, and the labor. A lot of the other contractors were giving me ridiculously low bids, which I knew were shady and they hadn't measured the area. They came within a few days in same day. I had a new, completely rebuilt dock, which is fabulous. They kept the area clean while they were working, and I barely knew they were there, totally respectful. I am so happy to have my dock back so that I can play on the lake.

From mid April thru first part of May, 2026, my neighbor and I both contracted to have siding…read morereplaced and homes fully painted. I truly appreciate everyone who worked on our site this past month. This has been a wonderful experience and that isn't usually the case on a construction project. The guys kept the site clean while working and showed up every day until the job was finished. I am very happy with the work on my home. Thank you!

I had new JamesHardie Cedarmill siding installed by SidePro in fall 2024. The biding phase of the…read moreproject was hassle free working with Ryan. While other siding company estimators tried to apply time pressure to decisions and were very "salesy" in nature, Ryan felt very transparent, answered the questions I had, and worked on my time. Pricing was competitive, and scheduling ended up being pretty straighforward, with my project starting a week before original projections. The crew assigned to my project was Jose and Ismael Fernandez; from the moment they set foot on the project site these guys were respectful, courteous, and professional. At each step during the project they checked in with me on project status, and ensured I was happy with the work/results. They answered all my (somewhat basic) questions, and were very customer focused throughout the project. Their attention to detail and overall quality of work was really appreciated and made the whole residing experience much more enjoyable. I would definitely request them again should I ever be looking to reside another house in the area. The project manager Alejandro was similarly very customer focused, easy to get ahold of with questions, and worked to ensure I was pleased with results at each phase of the project. Overall I was very pleased with the end result of my residing project, and would recommend anyone in the market for residing work to strongly consider SidePro. They are professional at each stage of the project, and really do care about customer experience and satisfaction with the end product.

Freddy came right away and diagnosed the problem. He took many pictures and showed me what was…read morewrong. it was the stucco not the roof. I highly recommend him, honest and attentive!

From the owner: At Puzzle Roofing LLC, we take pride in being a trusted roofing contractor in Federal Way, WA. With…read moreyears of experience, we specialize in residential and commercial roofing services, including installations, repairs, and replacements. Our mission is simple: to protect your home or business with high-quality, durable roofing solutions. We work with top-grade materials to ensure long-lasting results, no matter the size of the project. From minor repairs to full roof installations, our skilled team is committed to delivering exceptional service and customer satisfaction. Reach out to Puzzle Roofing today for a free, no-obligation quote!

LEAKS, UNPROFESSIONALISM, UNSAFE WORK, AND SHADY DENIAL OF RESPONSIBILITY. SAVE YOUR FAMILY FROM…read moreTHEM! They caused a big leak in my bedroom during my roof replacement, completely denied it, and refused to take ownership of their mistakes. They even had the audacity to call it an "old yellow stain." I had to hire a lawyer and fight back with evidence. Save yourself and your family the headache and avoid them at all costs. They sent only two guys to start the work and they ripped off all my shingles one day before a major storm. Then they left my roof with no shingles during rain and storm conditions for two days. That caused a big leak in my bedroom and significant damage to my family. When I called them, they came out and spent 4+ hours on my roof, then told me: "We don't know what it is, but there is no leak." Thankfully, I had a moisture meter, before/after pictures, and enough evidence to prove what happened. Even then, they still tried to deny it and said, "Based on our industry experience, such yellowing is consistent with an older leak. It is possible the stain pre-dated our work." On top of the leak, they didn't secure the shingles on my roof during the storm. A bunch of shingle packages (roughly 40+ pounds each) fell from the roof onto my deck and shed. That could have seriously injured or even killed someone if that hit them! it anyways caused significant damage to my shed and deck! I wish that was the end of the story, but it wasn't. They also somehow managed to mess up the electrical wiring in my attic. And again, they denied responsibility, even though they agreed to pay for the repairs. They are extremely shady, deny their mistakes, and provide very unsafe work. save your money and your family from all their headaches and damages!

Townhome repair. Was supposed to be a 2 day job, ended up being almost a whole week. They blocked…read moremy front door and parked in my driveway. I had the hardest time trying to just get into my home this whole week. I would get yelled at for walking under the caution tape, but couldn't get to my front door without doing so. I would get yelled at for trying to walk in through my garage. Finally last day that they are here, today, I was told they would be gone by noon. I got here at 1 they were still there so I left and came back they were still there at 5pm. Mind you the entire time they were here. They hadn't been working. Two of the days they were here they only worked until noon, and then left. When the job could have easily been done that day. When I parked in front of their dumpster so I could go inside my home. They yelled at me again for trying to get into my own home, were laughing at me. And one of the workers called me fat. I am 9 months pregnant and my due date is tomorrow. I tried my best to be graceful during this whole thing. But these workers were extremely rude. Disrespectful and not only had they broke our ring camera but pictures and signs we had up in our home flew off the wall and broke because how hard they were going. Mind you we have had work done on our home roof before and never experienced anything like this. Very disappointing.

I had Champion windows installed several years ago and now two of my pane windows are foggy and…read moredon't look good. I notified Champion Windows and inquired about the "limited warranty". I was told that they would charge me $130.00 to come out to "determine" if it's covered under the warranty. I also did research and found that the warranty would cover the foggy windows only if the seal was broken. I see no indication of seal breakage or leaks, but my windows are foggy. Why would I pay them $130.00 to inform me, that the foggy windows are not covered? The quality of Champion Windows is disappointing. Buyer beware and check your warranty closely.

One star only because of Dawn Todd and Rod Lacheney. The day when installers were in our home…read moreeverything was good, they did good job. We were missing the screens for all windows. In the morning someone called and said that installers are on the way and that they don't have screens and person will check what happened and let us know. No one called us after. So that isn't installers fault. The day after they called us and said that we have last payment left, we said okay, that isn't a problem but where are our screens. The person was surprised and said you didn't received them. We said no, we miss all of them and when we get them we will pay. We just wanted to protect ourselves as a customer, because the job wasn't done. The person said okay. No one called us, no updates, nothing. And then we got letter from Dawn and Rod. The letter is so inappropriate, especially when job isn't done. Also it is threatening... Just to know first someone pays you 90% of the project, do you really think that 10% is something. This isn't about money, it is our protection as a customer to be sure that you will finish your job. Also if you have called us and explained everything we would pay. Also when you have an appointment you should double check if you have everything for the project... If you're missing something, then you should let know the customer before installers were on the way and let us know when we will have a missing part! It is all about communication and kindness! Also just to add in the letter you wrote one balance and in the contract we have another. So I think that we can take further action for unfinished job and 2 different amounts.