I had a fantastic experience getting my car windows tinted here. He was quick, friendly, and very…read moreprofessional, and the finished tint looks excellent--clean, even, and clearly high quality. You can tell he really knows his craft and takes pride in his work. The value honestly exceeded my expectations. I'd absolutely recommend him to anyone looking for window tinting and will be coming back here for any future tint needs.

I called on a Thursday to get pricing. I asked if they had any openings on Saturday and he said…read moreyes. So I asked what time I needed to be there and was told the earlier the better but was never given a specific time. Also at that time I couldn't find their hours anywhere. My son and I showed up at 9am Saturday to get my son's truck done. Lights are on doors open and nobody in site. So we waited about 15 minutes and this guy walks up and just looks at me. I said I called Thursday about the truck and I was here to get it done. Then he proceeded to tell me they don't open until 10. So I asked why didn't who ever I talked to tell me that when I asked what time to be there and yes I was rude and upset after being told the earlier the better. He proceeded to call me a motherf*cker and told me he was the one I talked to and he didn't want to do business with someone with my attitude. Which I questioned him about what he called me and told him f*ck it I'll go somewhere else and I didn't want to do businesses with a P.O.S. like him. I also told him if he would have told me they didn't open till 10am I would not of wasted my time being there at 9am. So I googled other places in Abilene for tint and went to tint world. Not only was the lady there very friendly and gave me some really good pricing. I explained what happened previously and how I ended up in her store. They worked my son's truck in and got it done for me. So I would have it done the day I promised my son. Well in response to his comment I have not had any whiskey in months and funny how you had to throw that in to try and my me look like the bad guy. My rudeness was in reaction to your actions and you could have easily said we don't open till 10am but the earlier the better. Also you sir was the one that started cussing me first. I won't deny I was rude and upset that you only told me the earlier the better and never said you don't open till 10am. You are absolutely right some reviews right theirselves and so does the responses from the business. Your response shows a lot of character for the business. As it was 9 when we arrived and I did wait patiently for you to come around and start making excuses. You could have had my business if your attitude was better and honestly you could have said my bad I forget to mention we don't open till 10am. I would have waited but instead I went to a business that wanted to earn my business and didn't cuss or insult me.

Had the back glass of our yukon shattered by vandals. Called them and within a couple hours they…read morewere installing a new one. First class service. Nice and quick with no problems. Thank you for the fast and friendly service.

I initially thought I was really pleased but after closer inspection I started finding multiple…read moreissues with my windshield replacement. There are multiple places on my vehicle where significant damage was done. On one spot they made a large deep gouge in the frame around the windshield and made a sloppy attempt in red paint to cover the damage getting red paint everywhere. Then they placed tape over it so I wouldn't find it until the next day. There are scratches all over in the clear coat and more damage and gouges inside the vehicle. What makes me the most disappointed is they could have told me about the damage and not try to hide it.

Same day appointment and did a great job. Installed the rear-slider for my 1988 Toyota PU. I…read moreattempted to install it myself, YouTube made it look easy...nope, not so much. Decided to just pay to have it installed rather than continue to be pissed off. Took Mr. Caffey about fifteen minutes.

Is it purely random, or do the back tires on the car in front of you actually aim that rock at your…read morewindshield? I was here less than 30 minutes. It was just a chip, so they filled it with epoxy of some kind, took my money and I was gone. Great service and quick. Craig and his crew will take care of you and your automotive glass needs.

New windshield for my 97 Suburban, great cash price, quick appointment, fast service, didnt have…read morethe smell from the adhesive. I read reviews and wanted a local owned operator.

These guys are terrific. They replaced the windshield in my jeep a couple of years ago and did a…read moretop notch job. Their service was fast and friendly. When I got a chip in the windshield of my RV a few weeks ago, I came back to them and not only did they again do an outstanding job, but they were also half the price of everyone else in town.

Complete incompetence. Set an appointment a month out for a windshield replacement. On the day…read morescheduled during the appointment time they cancelled. They rescheduled. On the second date, technician called in the a.m. confirming arrival late afternoon. Late afternoon arrives and tech calls to cancel. Safelite owes me for 8 hours of wasted time at $40/hour. Incompetence is the hallmark of this experience highlighted with zero customer service resulting in no repair and a huge waste time. Abilene Safelite apologizes time and again on multiple reviews like this as if it's a popularity contest. Instead of playing games they need to get it right and run a service business. Look elsewhere! Drive to El Paso of you have to for service.

Home appointment missed, we were home, my wife was up i was sleeping because i work nights…read more Technician says he knocked but the three dogs in the house disagree. They go nuts if they hear a knock or doorbell on tv, when a real one happens it's mayhem. Apparently they had the wrong phone number, however they had the correct email, which i was checking often since getting up at ten am. Did not receive an email until 115 pm. Called to reschedule and was informed that the debit/ credit system is down and they will require cash or check. Its 2021 guys get paypal already nobody carries cash or checks. Service was not preformed, called my insurance cancelled the open appointment and will go with a local business.

This was once Gibbs Collision. Such great service, fair rates, wonderful communication and a family…read morefeel. Highly recommend. Today I had a front bumper overhaul and the undercover shields replaced. And a wash to boot!

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Has some difficulty with communication between insurance company, D&D, and us, but once that was…read moreresolved, the rest was good.

I would not recommend this place. The lady Kathy was so nice when I first called and asked if they…read morecould look at my car because it was acting funny after a collision I told her dont worry about the scratches I needed to make sure my car was not totaled. Long story short they painted my car after I asked them not to I did not sign any work orders or paperwork this is fraud. When I told Kathy that she kept hanging up on me saying I owed them. No I dont I didnt want my car painted. Im working on getting this taken care this is sad because Kathy is a old woman and is fibbing ,be a leader and a teacher as an elder suppose to! God dont like ugly and this company is very ugly. I pray god have mercy on this place you messed with a child of God and he do not play games! D&D Collison has caused me to stumble and lose that car and transportation but God will handle it.