Had the back glass of our yukon shattered by vandals. Called them and within a couple hours they…read morewere installing a new one. First class service. Nice and quick with no problems. Thank you for the fast and friendly service.

I initially thought I was really pleased but after closer inspection I started finding multiple…read moreissues with my windshield replacement. There are multiple places on my vehicle where significant damage was done. On one spot they made a large deep gouge in the frame around the windshield and made a sloppy attempt in red paint to cover the damage getting red paint everywhere. Then they placed tape over it so I wouldn't find it until the next day. There are scratches all over in the clear coat and more damage and gouges inside the vehicle. What makes me the most disappointed is they could have told me about the damage and not try to hide it.

Complete incompetence. Set an appointment a month out for a windshield replacement. On the day…read morescheduled during the appointment time they cancelled. They rescheduled. On the second date, technician called in the a.m. confirming arrival late afternoon. Late afternoon arrives and tech calls to cancel. Safelite owes me for 8 hours of wasted time at $40/hour. Incompetence is the hallmark of this experience highlighted with zero customer service resulting in no repair and a huge waste time. Abilene Safelite apologizes time and again on multiple reviews like this as if it's a popularity contest. Instead of playing games they need to get it right and run a service business. Look elsewhere! Drive to El Paso of you have to for service.

Home appointment missed, we were home, my wife was up i was sleeping because i work nights…read more Technician says he knocked but the three dogs in the house disagree. They go nuts if they hear a knock or doorbell on tv, when a real one happens it's mayhem. Apparently they had the wrong phone number, however they had the correct email, which i was checking often since getting up at ten am. Did not receive an email until 115 pm. Called to reschedule and was informed that the debit/ credit system is down and they will require cash or check. Its 2021 guys get paypal already nobody carries cash or checks. Service was not preformed, called my insurance cancelled the open appointment and will go with a local business.

New windshield for my 97 Suburban, great cash price, quick appointment, fast service, didnt have…read morethe smell from the adhesive. I read reviews and wanted a local owned operator.

These guys are terrific. They replaced the windshield in my jeep a couple of years ago and did a…read moretop notch job. Their service was fast and friendly. When I got a chip in the windshield of my RV a few weeks ago, I came back to them and not only did they again do an outstanding job, but they were also half the price of everyone else in town.

They were quick and efficient but that's about it. There were two guys, one knocked at my front…read moredoor while the other guy took it upon himself to open my back gate to my porch, when I saw him I had to yell through the door to go back outside the gate so I can put my dogs in the backyard away from them because they are protective. The fact that he opened the gate really rubbed me wrong, especially considering the fact that another guy was at my front door and I was already on my way to open it for him. And to top it all off, I was home alone with my kids. They were rude and made it a little uncomfortable.

Binwangers Glass Co. I Know you all are wanting to hear how my window turned out!!…read more In a earlier blog I let you know that someone had smashed my passenger driver side window. Now nothing was taken, so that's a good thing. I chose to replace my windshield that had several cracks in it, YEAH REALLY EMBERICING to take on a showing of a house.... So it had to be replaced at some point. Well the set back was less than $300 for both windows looks amazing and I'm completely happy with the work and the price. With that said I don't want to go to Binwangers Glass Co. again. STOP SMASHING MY FREAKING WINDOWS!!!

At first I thought maybe it was me. After reading through the reviews I realized customer service…read moreis terrible to everyone coming there. Penny should not be in the public. There is no reason to be so rude and condescending to folks. Wouldn't recommend as management is well aware and keeps her dealing with customers. Do better state farm!

The only good that came of this experience with Gerber is the manager willing to make it right when…read more"make it right" shouldn't have to take place. I waited a whole year to have my car repaired and after wanting to take it elsewhere I gave them the opportunity. Yet I regret it. My car was returned dirty and hood rattles as well as pin holes from where it was painted. Lack of attention to detail and supervision is great here. It's not their car so it's ok right. Never again

This was once Gibbs Collision. Such great service, fair rates, wonderful communication and a family…read morefeel. Highly recommend. Today I had a front bumper overhaul and the undercover shields replaced. And a wash to boot!

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Excellent experience that far exceeded any hopes or expectations. I'll be honest, when my car got…read morehit, I wasn't expecting it to ever really look the same. However, any repairs are completely invisible to me and I'm thrilled! They were so easy to work with, kept in touch as repairs went along, and were spot on with the estimated length of repairs. Excellent customer service, wonderful people. I honestly can't recommend them highly enough. If you're needing a car repair this is THE one to choose. They even worked with insurance and car rental so it was a seamless, easy experience.

Great service! Our Escalade had some front end damage from a shopping lot incident & that gets…read morepricey fast. They were highly recommended from all of our church friends. We got an estimate quickly & they were able to fix the damage in 5 days. It looks brand new again! Perfect paint matching. Highly recommend them.