I am a Realtor in Charlotte and to me my home is a reflection of my love for houses and how they…read moreare that little part of the world you can call your own. I tell people to enjoy where they live. Make the most use you can of every square inch of the lot. I am a big fan of the beauty of swimming pools. When showing homes, I often tell people that a pool would look great in this yard and how it can work for them. In Charlotte, our weather is good enough that you can really take advantage of the outdoors year round. I had no intention of building a pool when we started to a remodel and addition project. My contractor looked at me and said, a pool would look good right there while pointing to an almost barren strip of grass. So began our love of pools. I can't tell you all the wonderful things about Pool By Design. Tommy, Simon, Jo and all the contractors were great to work with in building our pool. Our construction job was probably a bit different than most. We added a separate garage and an extensive patio all in a very small area. Home sites just aren't that big in Ballantyne. Just so happened we were dropping a pool in the middle of all of that! The first phase involved digging the pool and creating the base shell. Then our contractors came in an built the garage and patio. 7 months later Pool by Design came back to finish their work. We were a bit hesitant about what we wanted to do with the pool decking. We told Simon what our thoughts were and the team was able to create a distinct look with concrete that made it look as though the pool had been there forever. Beautiful! That was in 2006 / 2007. Since then we have had no issues with the pool except for an occasional bulb burning out, but that has been about it. The back of our house looks out at the pool. We have never covered in the winter so that we can enjoy it every day. If you are interested in building a pool, come by my house and take a look! You'll quickly learn that I am a big fan of Pool by Design and if I ever build another, they will definitely do the job. David Huss Allen Tate, Realtors david.huss@allentate.com

Our contract was signed with Pool By Design March 22, 2019 to construct a small 12,000 gallon…read moreresidential pool at our home. It is now 19 months later and we still do not have a final permit. Mecklenburg County failed their electrical work over 6 months ago. We have reached out to Michael and Heather by both text and email only to be reassured the issue will be taken care of immediately. You may like their price, but be forewarned. Once they have your money, they are finished with you....just not your pool.

I highly recommend Andrea's pool plaster for your Gunite pool needs…read more We are extremely satisfied with their work .

IT IS A SCAM: Called this company and talked to a "hard-to-understand" hispanic man who told me his…read moreboss would call me back the next day to give me a quote. Next day nobody called. So I called back and he asked for dimensions and detalis of the pool. I texted the guy the dimensions and photos. Again, had to call again to hear back and they told me they would come personally give me a quote on Saturday. They never called to confirm anything on Friday (first called them on Tuesday). Sure enough nobody showed up on Saturday. I called today and after 5 times calling and being ignored, Alejandro called me back and said for me to find someone else because they are too busy to help me right now. I was completely shocked! I should have realized from the first conversation that I should not try to hire this crew... The phone numbers on the website are their personal cell phones. Just don't want anyone to waste their time with them. I wasted a whole week to now find out they can't do what they promise on their website. FALSE ADVERTISING - SCAM!

If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

We had issues with our pool but majestic made it right. They came out everyday until it was…read moreresolved. Great customer service!! Thank you Majestic.

best pool service ever. i've used a few other large pool…read moreservices which seemed okay, although a few times when I checked the chemicals myself found they were off. When I hired Aquarious I saw a big difference. one day while swimming I thought to myself, "this is literally the cleanest pool I've ever been in." later that day my son and his friends were over and one of his friends said, "wow, this pool is really clean." I thought it was amazing. A teenager would make that observation too.

The best pool service company we've ever used. Reliable, dependable and affordable.read more

If you're looking to get a pool put in and get it done right this is the company you want to use!…read moreDon't overpay with a corporate pool company that treats you like a number. This is a long time family owned and operated business.They are very knowledgeable and the workers are truly craftsman. The installation was timely and the communication was great. We are very pleased with our backyard, pool and spa. Highly recommend this company. Thanks guys!!

I couldn't be happier with the service I received from Game Pool Service! From the very first…read moreinteraction, the team was professional, punctual, and incredibly knowledgeable. They took the time to explain everything, answered all of my questions, and made sure my pool looked absolutely amazing. What really stood out was their attention to detail and commitment to customer satisfaction. It's clear they take pride in their work, and it shows in the results. If you're looking for a reliable, honest, and professional pool service company, I highly recommend Game Pool Service. Great service, fair pricing, and outstanding customer care. Thank you for the excellent work--I look forward to working with you again and will definitely be recommending you to my family and friends!

Game Pool is a company that cares about the custome. I feel like they listen to my requests and…read moreconcerns and took them I to consideration. Communication and work ethic are top notch.

I worked with On Point Leak Detection for over 4+ months and numerous trips to my spa to find a…read moreleak in my pool. They could not resolve or repair the leak. More importantly, after multiple attempts to call them and followup they Ghosted, my calls refused to respond via text or phone. They were paid in full for service calls and still no completition on the project. Terrible communication and follow-up. I would not recommend... if I could give a Zero I would.. Eddie S.

They came out, located the leak in our pool, scheduled the repair, then "no-showed." Now they…read morewon't return my phone calls, texts, or emails. Very unprofessional.