If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

I am a Realtor in Charlotte and to me my home is a reflection of my love for houses and how they…read moreare that little part of the world you can call your own. I tell people to enjoy where they live. Make the most use you can of every square inch of the lot. I am a big fan of the beauty of swimming pools. When showing homes, I often tell people that a pool would look great in this yard and how it can work for them. In Charlotte, our weather is good enough that you can really take advantage of the outdoors year round. I had no intention of building a pool when we started to a remodel and addition project. My contractor looked at me and said, a pool would look good right there while pointing to an almost barren strip of grass. So began our love of pools. I can't tell you all the wonderful things about Pool By Design. Tommy, Simon, Jo and all the contractors were great to work with in building our pool. Our construction job was probably a bit different than most. We added a separate garage and an extensive patio all in a very small area. Home sites just aren't that big in Ballantyne. Just so happened we were dropping a pool in the middle of all of that! The first phase involved digging the pool and creating the base shell. Then our contractors came in an built the garage and patio. 7 months later Pool by Design came back to finish their work. We were a bit hesitant about what we wanted to do with the pool decking. We told Simon what our thoughts were and the team was able to create a distinct look with concrete that made it look as though the pool had been there forever. Beautiful! That was in 2006 / 2007. Since then we have had no issues with the pool except for an occasional bulb burning out, but that has been about it. The back of our house looks out at the pool. We have never covered in the winter so that we can enjoy it every day. If you are interested in building a pool, come by my house and take a look! You'll quickly learn that I am a big fan of Pool by Design and if I ever build another, they will definitely do the job. David Huss Allen Tate, Realtors david.huss@allentate.com

Our contract was signed with Pool By Design March 22, 2019 to construct a small 12,000 gallon…read moreresidential pool at our home. It is now 19 months later and we still do not have a final permit. Mecklenburg County failed their electrical work over 6 months ago. We have reached out to Michael and Heather by both text and email only to be reassured the issue will be taken care of immediately. You may like their price, but be forewarned. Once they have your money, they are finished with you....just not your pool.

I had recently bought a house and it came with a above ground pool and I had no idea on how to take…read morecare of a pool I had never own one well he help me and explain to me what I need to do to get my pool from being green and how to keep my pool up and tested properly he was very nice and extremely helpful

Very reasonable prices, have all he parts and manuals and always willing to help. Make sure to…read morebring your water sample as they test it on the spot.

One of if not the only place I could find to take my meatronics dolphin pool cleaning robot. They…read morewere very nice & helpful, communicated really well, and had a really fast turnaround time. I had my robot back in a little over a week good as new!

These folks know their stuff!…read more They offer an on-site water test that makes it super simple to keep your pool crystal clear and clean! Super knowledgeable and friendly folks here and always eager to help you enjoy your pool. Chantel is always honest and very informative of what needs to be done. She offers clear directions and always stands behind her recommendations. Highly recommend if you are looking to install a pool or in need of maintenance!

I was not able to use Pool Repair Tech, unfortunately. But I give them 5 stars. And here's why:…read more I emailed the company on Sunday. They are closed but expected to possibly hear back the following week. Within an hour, I had a response that they don't perform the service I needed but to give them until the end of the day to find someone who does. This was on a SUNDAY. A few hours later they had responded that they had checked their contacts and those contacts were booked out a few weeks. So he KEPT looking. He found a five star business who does what I need and reached out to them Monday AM to give them my name. The service level here is unheard of. If they will do this for someone whom they will not be getting business from, I can't imagine what they would do if I was actually able to use them. Go check them out!

This man deserves a "0". He took a very large downpayment from my friend back in October of 2023,…read morenever did any work and has failed to give back my friend's money, which he promised to do. He may do great work, I'm not judging his expertise.....just his honesty. This behavior was especially disappointing as he was such a nice, friendly guy and came highly recommended by a pool supplier.

Jason and his crew installed an above ground pool and spa. He also poured to concrete pads as well…read more They were on time every day and got the job done thoroughly. We have been enjoying our pool and spa all summer.

We had issues with our pool but majestic made it right. They came out everyday until it was…read moreresolved. Great customer service!! Thank you Majestic.

Cameron is awesome and super knowledgeable. I would recommend him highly to anyone that needs a…read morepool service.

Cameron has been doing pools literally his whole life. His dad was a pool guru In The Thousand Oaks…read moreCA area for decades. He learned from the best and that's why he is so good! Give him a Try you won't disappoint!