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    Sullen Clothing

    4.1 (63 reviews)
    Closed 10:00 am - 6:00 pm

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    I purchased my first Sullen shirt through a boutique store and was very impressed with the quality of the product. I went on to purchase several more shirts directly from their website. In one instance they sent me 2 extra shirts more than what I ordered. I called and informed them and followed their instructions to return the extra shirts (something I did not have to do). In that order I had a non- premium shirt. That shirt a few months later fell to pieces. I contacted Sullen via email with a photo of the shirt- simply stating I felt they had a quality problem understanding they would not offer to replace my shirt or refund the money. I expected them to come back with an apology or something - especially since I had taken my own time to return the 2 extra shirts previously. The person responding to the emails is Yesenia- and it is obvious she could care less about customer satisfaction. I called Sullen and spoke to another lady that again could care less. It is pathetic that they have such an eclectic product but do not give a crap about their customers. For Sullen - my Request #730594 - and below is the photo i submitted. After reading Ryan's response along with side emails- I would like to add that do not appreciate his false accusations of my comments to your customer service. I do not speak to people in that way- I try really hard to treat every person the same way I want to be treated. I know what I said and how I handled the conversation, and that is not how it went. And all you have is your email response from your employee, you can choose to believe what you want. I wish you luck in your business.

    The gym at Sullen headquarters
    Matthew C.

    This company is not only amazing the clothing is excellent quality the style is one of a kind and amazing... The employees the models the people that work in the warehouse the people that work on the phones the people that work in customer service and sales they all work together as a team it's a great amazing company it's a pleasure to shop with them it's a pleasure to be a part of it it's a pleasure to work for them... Uncle Jeremy Ryan collar crimes Dede all the girls at work the counter they come from the other counter to help people when they stop in the shop... All the employees in the warehouse they're all amazing people and a pleasure to be a part of

    Amber R.

    Living in SoCal, its hard not to run across someone in Sullen gear. I was never personally interested but my boyfriend spotted an ad and asked me to get him something to gauge the size. Cool, Cool, Cool, ordered a flannel, a beanie and some stickers. Had I researched instead of just buying what he asked for, I would have seen that they are only a 30 minute drive and gone in person. Now im waiting 2 weeks to file a claim with USPS because my package was never delivered and Sullen customer service is lacking, well, customer service at this moment in time. Even after following their "directions" for service, I have yet to get a call back or response... If they get their act together and regain my trust as a consumer I'll update this review... I'll also update if they make me wait 2-God knows when weeks to resolve my issue instead of taking a more proactive method. Side note, I'm aware that USPS is its own company and is at fault for failed delivery. I'm disappointed that Sullen would use them if this is the resolution to a possibly reoccurring problem, and that they have not yet designed a faster and more consumer friendly manner of resolving issues with their choice of delivery method. ***update. I filed the claim as they requested, gave them the number. I told them I no longer wanted their product, at least not through the mail... and they told me they could not refund me after holding onto my money for over a month. I asked to see the policy claiming they could not refund and all of a sudden I'm being refunded. All of this through emails because there is no phone number to get a hold of anyone. So days between messages here and there. What a waste of time for everyone involved and such a crummy way to lose a customer before they are even sold on the product. Good luck to anyone whose packages get lost or delivered to the wrong people, unlike major stores and companies, this one doesn't have a clue how to be proactive or keep a customer happy.

    So stoked my new Sullen gear arrived today! More additions to my collection are never a bad thing. Thanks for the free mask!
    Darren W.

    Just got my online order today and I'm so pumped to wear each item. Sullen, you guys never disappoint! Thank you!

    Hoodie
    Stacy S.

    Added to my Sullen hoodie collection "Notorious / Choas" pullover..can't wait for the fall weather to get here so can wear it..this item and other just dropped last week..get yours before they are gone..always showing support for this awesome brand #sullenclothing #sullencollective #sullenfamily #TogetherWeRise #dnssullencollection

    Sullen Clothing
    R.T. M.

    I've ordered a few things from Sullen clothing and I'm super stoked on the sizes, quality and overall look. Each time I've placed an online order I got a quick response and they have notified me on the shipping and delivery and needless to say I'll be ordering more their designs are sick. The only negative I have is I wish their shorts came in bigger sizes and some of the designs they are sold out of in the bigger sizes other than that. Sullen clothing is totally worth it.

    Sullen shirts will allow you to score a 10 for a wife with little to no effort...

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    5 years ago

    Love this store. Great place to find things that are sold out online. Plus the is pretty cool.

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    5 years ago

    Great shirt and best customer service anywhere, even with this grumpy old man!

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    4 years ago

    Amazing Clothing!!! One Of A Kind Shirts And Hoodies!!! Beautiful Work!!!!! I Own Several Tee Shirts And The Compliments Keep Coming!!!!

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    6 years ago

    The coolest store with the best clothing and accessories! I'll be a loyal customer from now on!

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    7 years ago

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    They take great care of you thanks guys over there at sullen !! I' great customer service!! They treat us well !!!

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    Page 1 of 2

    Ask the Community - Sullen Clothing

    Review Highlights - Sullen Clothing

    Uncle Jeremy Ryan collar crimes Dede all the girls at work the counter they come from the other counter to help people when they stop in the shop...

    Mentioned in 2 reviews

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    Cute little shop in the 2nd and PCH shopping center. They had a great selection of hats. We bought…read morea couple of hats and I love that many of their hats have an adjustable strap inside. I have custom hats from Gladys Tamez Milinery and if you're not looking for custom hats that come with that custom hat price tag, this store offers a good selection at a fair price for the quality. I was told they offer hat care services as well, in case you need the crown to be remolding or some cleaning. You can purchase a hat box as well for $10 which I appreciated since many stores don't really offer hat boxes unless it's a Hat store or a milinery. The customer service was great. The guys were really helpful in finding the sizes I needed and sharing any of their knowledge on the hats they had. Parking there is in the parking structure and it's free for the first 90 minutes. Their closer to the parking structure next to Urban Eats and Warby Parker.

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    When I'm in the Seal Beach area I stopped at Affliction to see what they have in the store at the…read moretime to see what looks good on me as you know or may not know you gotta look amazing! I always have been a fan of Affliction and the way they design their clothing items for men no matter if it's the jackets, jeans, shirts, beanie hats, accessories. Service at Affliction - Seal Beach always been a plesant experience when shopping for clothing such as jackets, long sleeve shirts and jeans. I am happy with the Affliction team here. Value of each item of clothing and accessories explains in its own way no matter what if it's the jeans, the long sleeve shirts, accessories it's all in the design of it. How does each jeans fit? All depends what your looking for in a jean some may fit loose, some may fit snug or some will fit just right. The shirts the same some will fit just right and others may hang loose just depends on what your looking for. The motorcycle they have in the showroom is a very beautiful piece of art. Thanks everyone for the pleasant experience at Affliction - Seal Beach

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    Sullen Clothing - menscloth - Updated May 2026

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