Cancel

    Open app

    Search

    J.Crew Factory

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

    J.Crew Factory Photos

    You might also consider

    Recommended Reviews - J.Crew Factory

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Kym E.
    99
    16
    4

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Men's Clothing 13,816 times last month within 15 miles of this business.

    Verify this business

    J. Ensemble

    J. Ensemble

    4.4
    (41 reviews)
    3.4 mi
    $$$

    In May and June I shopped at this boutique. I bought a purse which was very expensive and the…read morezipper broke a month after purchasing. I took it back asking if it could be repaired, sales person called the owner and I was told no and sales person recommended a shoe repair business I go to. The same day I purchased the purse I also purchased an outfit. this weekend I went to wear the outfit and they had given me the wrong size so I could not wear it. Yesterday I went to the shop asked if I could exchange the pants for the correct size, I was dealing with the owner at this point, she was less than pleasant and refused to exchange them because she said they were a summer item and fall items were out now , then told me the price tags were no longer on the item and that too much time had passed since my purchase. I told her it was your employees error giving me the wrong size and she still refused. I told her that was bad business since it was their error, she just said sorry can't do it. I found that very unfair. Their clothes are pricy and quite honestly, you can find comparable clothing at TJMaxx or Marshals for a quarter of what they charge. I was very disappointed in the way the owner treated me and will never shop here again. I have told my friends and family and they will no longer shop there either. Their customer service is awful.

    Best women's clothing boutique in Seal Beach. Nice cute quality tops, jackets, sweaters,…read moreaccessories. Pants and dresses too. Perfect place to find an item to add to your fall/winter wardrobe or gift. Good value. Friendly clothing knowledgable staff. Places all around for coffee or lunch. Highly recommended to visit on an afternoon in Seal Beach on Main Street.

    Photos
    J. Ensemble
    J. Ensemble
    J. Ensemble

    See all

    Chico's

    Chico's

    2.6
    (34 reviews)
    0.1 mi
    $$$

    Complaint Regarding Poor Customer Service Experience…read more Dear Management, I am writing to express my disappointment regarding my recent shopping experience at your Seal Beach location. I arrived at the store before closing time and was interested in making purchases. However, at approximately 6:40 PM, the music was turned off, creating the impression that customers were being encouraged to leave before the posted closing time of 7:00 PM. Around 6:35 PM, I attempted to use a fitting room, but all fitting rooms were locked. There were no available staff members to assist me or explain the situation. Later, at approximately 6:52 PM, I was ready to make a purchase but again could not find any employee available to assist me at the register. When I finally received assistance, the customer service I experienced was rude and unprofessional. I felt unwelcome and was treated as though I was inconveniencing the staff despite being in the store during normal business hours. This was a very frustrating and disappointing experience. Customers should be able to shop and receive courteous service until the advertised closing time. I hope you will address these issues with your staff and ensure that future customers are treated with respect and provided proper assistance.

    The service here, or better said, lack thereof was terrible. I walked in Friday afternoon. There…read morewere 4' people working. There were a couple other ladies shopping. I had some questions about different clothing and jewelry. The four people that were working now have all disappeared. I walked in circles around the store, looking for someone to assist me. Honestly, I had never gone to Chico's before, but I went into an outlet in Carlsbad and loved their jewelry and tank tops. Their pants are amazing too. For the price they charge on the clothing and accessories, you should be getting much better service. I was considering starting to shop there, but I think they lost a customer. I will not go where I don't feel i am getting good service and appreciated for shopping in their store. Two stars because I did buy a bracelet and I love it. If I wanted that type of service, I would shop at Kohl's or JCPenney. I expected there, not in a bad way, it's just not the same experience when you're shopping in a high-end store. Don't go here if you want high-end service. Update: I called the number below. I had to repeat what was in my Yelp review and she apologized.

    Photos
    Chico's
    From their IG: 20% off w teacher / school admin ID. 8/18-8/21
    From their IG: 20% off w teacher / school admin ID. 8/18-8/21
    Chico's

    See all

    Endless Summer

    Endless Summer

    3.1
    (40 reviews)
    3.6 mi
    $$

    I had planned on going into all the stores on this block, but ended up spending 2 hours here…read morebecause everything is so cute, so reasonably priced and Michelle was so awesome. She was really helpful and honest, not just trying to sell me stuff. Really cute clothes!

    The older lady (I'm assuming owner) was so rude today I was totally caught off guard! I grew up in…read moreSeal and haven't been back in years so here I am visiting and I figured I'd check out a few local shops I frequented back in the day. When I stopped in the lady (without greeting me at all) snapped at me in the shortest tone to leave my tea drink at the counter. Not thinking any thing of it I replied with "gladly" as I wanted my hands free to shop the racks anyway (I figured people must've spilt their drinks in the shop at some point so no biggy). Then as I'm leaving I see there's a cute cat sleeping on the clothes in a literal Hawaiian button down shirt so I stop to pet him, I kid you not I'm petting the sweet baby and the lady again barks at me that he's napping. Yes lady, I can see that, he was totally unbothered as I pet him. Did I miss the "no petting the chill shop cat while he's napping" sign on my way in? Then I grab my drink I walk to the door, my dad's sitting at the bench right outside the door and I tell him to come check out the cute cat in the Hawaiian shirt. The cat's sleeping five feet from the door on a display shelf and again I walk in with my dad and the lady barks at me so fast "drink on the counter" in the most vile tone!! I'm not one to write reviews often but this lady was just so rude I couldn't believe it. Cute cat, the young girly also working there was nice but dang that elderly lady was such a buzz kill for no reason.. hope she's al least nice to her employees.

    Photos
    Endless Summer
    Endless Summer
    Endless Summer

    See all

    J.Crew Factory - menscloth - Updated August 2026

    Loading...
    Loading...
    Loading...