I've been coming here for a while and by far had the best help from Steven. He helped a lot with…read morepicking out what I wanted and also let me know of deals they had going.

First time buyer. Ordered online. Order was ready within a few hours. Very efficient website!!…read more When I went into the store it had really good vibes. The employees were very quick, courteous and professional. I highly recommend the store in Huntington Beach.

Shoutout to the super sweet employee on register today around 3 pm who went above and beyond to try…read moreto help me find a specific item I was looking for.

The shops at pacific city mall have great customer service, above and beyond compared to places…read morelike south coast plaza. However, it's not the case with urban outfitter. I was there about an hour ago. No one greeted, that's totally fine and normal ish in today's standard. Walked over to the dressing room to try on clothes. A sign says "ask please" but no one is around. With a smile I approached the two girls at the cash register and ask to use fitting room. Taller girl said "oh you can just go in." I noticed the other worker looking down at her phone texting and not once looked up the entire time I was in the store. When I went to pay the same girl was still head down texting, sending photos, grinning at her screen. The two girls were gossiping but at least one of the girl attempted to do her job. She even tried to tell the girl on the phone where something was but that girl never took her eyes off her phone even while trying to get to a drawer. The whole time I was there from entering to paying, that same girl did nothing on the job except chatting on the phone or to her coworker. She did not engage with me once although I needed her service. It's just so bizarre that she was hired.

Vans are the best shoes, PERIOD, finito, end of story. Just got some customs online with a big pic…read moreof my daughters cute face on them and custom black and red components and they are the coolest shoes ever.. only $100, $75 after my coupon! Come on, that's just awesome. And the print is perfect. I got some about a decade ago of my dogs and they still look great. The slip ons are already my favorite shoe but then with the customization, they are the greatest shoes of all time.. GO VANS!!!! P.S. I emailed them asking to get the shoes for my daughters birthday party and they rushed it out and got them to me in time... cherry on top.. company is totally radical :)

I needed a gift certificate and stopped to pick up one at the Huntington Beach store. It is really…read morenice inside compared to another on I usually go to. The two sales guys were so FRIENDLY and HELPFUL. Thanks guys.

I think I'm supposed to be looking for a survey link in my email but my email's a mess so wanted to…read moredrop in here to say Daisy and Steven were super helpful at this store it leaves an impression! They're always smiling and helped me many times to find the blind box figures I'm constantly hunting for. It makes the shopping experience really pleasant! Thank you!

I hope the tattooed guy wasn't the manager cuz he had such a bad attitude with me right when I…read morewalked in the door. I don't know what his problem was he was acting like a straight up douchebag acting like I was wasting his time or something he's probably from the area with such a poor attitude and I drove freaking 45 mins to pick up my online order.

Review would be better, but there was one major issue…read more Can to pick up something for my wife. Found the item with the help of a very nice store associate. Excellent help at the register with no major issues. The problem is the parking. One it is very crowded right across from the store as it is shares that lot with a busy restaurant. Next parking you have to walk a good distance score you get to the store. Not sure why they changed the location of the store but they did not pick a good place for parking as it was bad.

I've been to this location many times over the last two years and in general, have been quite…read morepleased with the selection, customer service and value. However, I came in this morning (a rainy Thursday at around 11am) and had an unsatisfactory experience. The store was very slow so I enjoyed being able to browse leisurely without crowds. When I got up to the counter (there was no one else in line) I expected to get through my transaction quickly. However, the young lady behind the counter asked me to wait. She proceeded to work with hangers behind the counter while I, being the only customer in line waited for about 3-5 minutes just watching her organize clothing. Totally bizarre and really unprofessional customer service. I was surprised that the employee made a solo customer in line wait so she could fiddle with a task behind the counter (which she could have easily done after my quick transaction since there was no one else behind me). The manager may need to retrain associates about their priorities on the job. Then this location would be a more likely option for shopping for me.

We love coming I here and smelling the scents. We've been meaning to buy a new reed diffuser for a…read morewhile. And we love the new sea salt and coastal scent. It's a little pricey at $60 for the scent, but we finally bit the bullet. The Black Friday special was 25% off fo purchases over $250. So we threw in a few shirts for my husband as Christmas presents. For the quality of the shirts, it was worth the price especially with the discount. The service from the store assistant, Betse was also very friendly. She remembered my husband's name and was very cheery.

A local we go to periodically. Food is always delicious. Highly recommend for lunch and dinner…read more Staff always nice and efficient.

Great store! Chris helped me pick out a size and style of hat. He even cleaned it for me! Rockstar…read morestuff.

boot barn just opened about a month ago and will have their grand opening celebration this wknd…read more01/23-01/25. its boot barn's 500th store! WOW!! came in here to pick up an order and then ofc had to browse. brian helped me and was friendly and helpful! it is a beautiful store, spacious and smells like genuine leather lol!!! their prices are fair. sign up with their loyalty program, b rewarded. its free. parking: plenty of parking!

Other than THE NORTH FACE and UNDER ARMOUR brands being my Son's favorite clothing to wear, he also…read moreloves the LACOSTE brand. Those 3 Brands are the only ones my husband and son wears. Lacoste was founded in 1933. It's been a popular French clothing for many years now. You can recognize their products with a Crocodile logo. There are many stores in San Diego where you can purchase Lacoste, I believe here in San Diego we have 2 Outlets and 1 boutique in the mall at Fashion Valley. We used to go to Fashion Valley for my Son's Lacoste shopping, but now it's closed. My son and Husband will always go first to the Botique rather than the outlet because they said that they have more good staff at the Botique. Recently we drove to SOUTH COAST PLAZA because there's a LACOSTE botique there and they have new items, it's like a 1 to 2 hour drive away (depends on the traffic). But we dont mind driving that Far as long as we get good stuff. Lacoste has always good styles and good quality products . Upon arriving at LACOSTE SOUTH COAST PLAZA, we were greeted by a nice salesman named Jonathan. He was very Helpful and full of Patience, bringing a lot of different sizes and styles of clothing for my Son that he was looking for. At the end my Son got what he wanted, another Vest. After 2 days we drove again for my Son's clothes and this time he was looking for a Lacoste JACKET, we were helped again by Jonathan and again we got the Lacoste we wanted. Our shopping experience at this Lacoste was Smooth and enjoyable. The Place is very Clean and Bright, with lots of selections and a Nice customer service.

ZERO STARS IF I COULD! The lack of communication,…read moreorganization and customer service that this store has is the worst ive ever seen. I get better service at an H&M for a quarter of the price. I was so stressed coming out of this store. This place needs new management and overall sales floor training. Corporate please read this and make changes