I was visiting from out of town, and am so glad I stumbled onto this place. It's super well lit &…read moreclean with a fresh look that's different from most salons. I was initially impressed with the variety of amazing pedicure packages they offered, and then had a lovely surprise of complimentary drinks! White wine? Why yes please! Finally, the quality of work was beautiful! I walked away wishing I lived in the area so this could be my go-to salon!

Showed up at 3 pm for an appointment for 2 pedicures. All of the chairs were full, which was an…read moreinitial red flag. We asked how long, they said "5 minutes". Okay fine. By the time we were seated it was pushing 3:20. One person started working on my feet, while the person I was there with just sat in the chair. Another 20 minutes goes by and no one had even come over to help. The person doing my toes went off to help someone with a transaction. In that time 3 more people came in for appointments, still with no one to help them. At that point we decided to cut our losses and leave. So we spent 40 minutes doing nothing. I got my toe nail polish off and toenails trimmed, that's it. The person I went with had no service done at all. No one really seemed to care that we weren't being helped or that we walked out. The person doing my toes did apologize but otherwise it felt like they didn't care and they had put us in the chairs only to keep us there not to serve us. I'm incredibly disappointed as I've had great experiences here before, but being treated that way, with an appointment is unacceptable. If you didn't have enough people to serve us, tell us that. I would have happily come later in the day or at a different time instead of being treated like that. Unfortunately we won't be returning.

What stood out the most was how patient and thorough they were. They made sure I was comfortable,…read morechecked in throughout the process, and really focused on getting everything just right. It felt more like a self-care experience than just a quick appointment.

Very nice folks. Got ots icfelix pedicure mom got basic mani/pei package.i also got wild colorful…read moretoe nails and more natural ginger nail color with manicure. 2 ladies - 1 gentlemen. Clean n calm atmosphere with side on big screen tv. Quiet calming vibeyhroughout nose but bad from nextdoor on rght

I went here for a couple years and got wonderful service from Nancy. She is now working in SLO in…read moreher chosen field. Her dad does not answer the phone or call people back. How sad.

They do a great job! Very friendly and always happy with our pedicures. We go whenever my daughter…read moreis home from college.

Quality workmanship... pretty interior .. great owner and staff.. the best !! Convenient location…read more.. parking a breeeze! Check it out!!

Love ! Very cute nail salon in Arroyo Grande. Extremely professional, clean and adorable vibe with…read morelots of plants. Excellent choice for hard gel. I called and left a message to book an appointment. Got a call back later that same day and received a confirmation text. I love that they don't try to answer the phone while working on clients. It makes it a way better more personal experience. Added bonus they are located next door to Starbucks for a coffee after. The business is family owned and you could see such a pride of ownership in taking care of their customers.

DANIEL IS THE ONE!! First time in fancy nails & Daniel did…read morethe best manicure I've ever had! He's very nice, friendly & talented! From start to finish it was a great experience

My adult daughter and I had pedicures this morning and it was not a great experience. Everything…read morefelt very rushed, including the massages, and nothing was done thoroughly. The hot stone part of the massage was literally about 20 seconds. My toenails were not shaped at all and were just cut straight across, and the polish was very sloppy. For $45 I expected a much better pedicure service!

Hot pink with GOLD CHROME Victoria understands the…read moreassignment I love my nails so beautiful

What a wonderful and charming private nail salon. Victoria is fun and spicy. She does excellent…read morework. An artist. Friendly and straightforward.

This is a wonderful place!! Very clean, very relaxing pedicure. The staff is so sweet. The…read moremanicures are flawless too!

Let me start out by saying I was on vacation in Pismo when I decided to get my nails done. My toe…read morenails were getting long and my fingernails were snagging on everything. I walked in and asked if they had time for a mani - pedi, "oh yes... pick your color". I then decided as I was sitting in the chair for my feet that I would just go ahead and ask if I could get a full set on my nails. Why not? I'm on vacation. When i mentioned my change in plans I was told there was only 1 person that could do a full set. And she was booked for the next 2 hours. Maybe I could come back in 2-3 hours or tomorrow? Uh. N O ... This was disappointing. So now I sit in the chair knowing I'm only going to get half of what I really want. I'm a tad annoyed, but try to enjoy my pedicure. My big toe has a tip and acrylic on it as I wear boots for work and the nail was halfway through the process of growing back from falling off. I asked the tech if she could file it and fill it and she chose to do what she wanted to do, file it and paint it. There was no fill. What the....?? Anyways, my nails are now drying and in comes 4 more people. More pedicures and more waiting. 45 minutes later I'm still sitting there apparently waiting for my nails to dry and nothing being done to my fingernails as there aren't any additional techs to do it. Finally I apologize for interrupting my neighbor's services and tell the tech I am done sitting there and express that surely my nails are more than dry. I get up, pay for my services and am asked if I have cash.... No. I don't carry cash, most people don't carry cash and a lot of places outside of nail salons don't want cash. Oh and by the way, i'm tipping on the card. Just ring me up so I can leave. This event that was supposed to be relaxing has turned out to be more of an annoyance than anything. I was not fully satisfied with my service and I don't think I'll go to this establishment again. Needless to say, I went to Rite Aid next door and bought a nail file, nail clippers, fingernail polish and did my own damn nails. With that said, I will give myself 5 stars for keeping my cool, rolling with what cards I have been dealt and possibly saving myself $50.

Angela, Tiffani, and the gentleman at the front are the whole experience (for me personally). I am…read moresure there are other nail techs that are wonderful. But these 3 are who are keeping us regular. My daughter is 9, and they treat her like she is just as important as any other paying customer! Please watch out for a nail tech named "Jenny" (might be Joy as she was referred to by both names). She was so rude to me and my daughter. I tried to explain what my daughter wanted to do long-term for her nails (grow them out) and she snapped at me twice "I know how to do nails." My daughter said she was rough with her hands and hurt her fingers. Then once she was finished she removed her apron and walked away. My daughter had no idea if she had done something wrong or if her service was finished. Once we let the front desk know, they quickly moved into action, apologized to us, treated her like an actual customer, and resolved the whole experience. But I don't feel right about not telling people to avoid her. It is apparently not the first complaint. Had I not had the resolution I had, or the previous experiences with the 3 I mentioned, I would have never come back. Ask for Tiffani or Angela for a great experience! Thank you Michael's Nails for treating us with incredible customer service.

Tiffani did such an amazing job and was so gentle and paid such attention to detail! 10/10 highly…read morerecommend Michael's salon!