Edit: To answer the owner's comments, we gave some the cake away to a relative, hoping they would…read moreenjoy it more than we did. They ended up not enjoying it, so that's why there's some missing and none of us wanted to eat it anymore! Spoke to Suzi when picking up the cake and explained to her that the cake would not be eaten on the day of, but instead two days later. The cake was for September 1st and that happened to be Labor Day so I had to pick it up earlier! She said, "That's fine," and it can be stored in the fridge for up to a week and in the freezer for up to three months. So, not sure why there's a sense of judgement, cakes should be able to be stored for longer periods of time! And we wanted to order from a bakery specifically, since it was a special occasion. Not sure what your reference to a "squished" cake has to do with it food will accumulate residue in containers overtime!
9/12/25
From seeing professional pictures online of the beautiful cakes on Google Reviews of Suzi Cakes and good reviews on Yelp, I genuinely thought that the red velvet cake I ordered over the phone with Suzi would be amazing. Boy, was I wrong. I had to throw out the cake after 6 days because no one wanted to eat it anymore. We gave some part of the cake away to a relative, so we didn't consume much...not sure if they enjoyed it either.
There were 'red' flags that I noticed when placing an order with Suzi. I chose to ignore them because I needed a nicely catered cake for my sister's birthday. Suzi sounded very direct over the phone and sometimes dismissive, so I felt that I needed to truly know and prepare for how I wanted my cake each time I called. I could not go in person to explain or show pictures due to the distance from her business in East Hanover. Suzi gave me the listed price of $90, and I personally thought it was overpriced for a 7-inch, single-tiered cake. I originally did not want to place with Suzi, but I could not find a place around me that would do a red velvet cake legitimately, besides Coco Luxe Cakes in Peapack and Gladstone. Coco Luxe discontinued their red velvet cakes, unfortunately, which is the cake I truly needed, hence why I ordered here.
Next, trying to find the suite number and building for this place was a nightmare, another red flag. It's very tight behind some train tracks and very easy to miss. Thank goodness for advanced technology and Google Maps/Street View for helping me navigate. I called Suzi on the phone so she could service me at the front desk to get the cake. I picked up the cake and truly believed that I would make my sister's birthday special, and I planned everything perfectly.
I stored the cake in the fridge for 2 days before eating and followed all of Suzi's storage directions. We tried the cake and it was awful. It had a fermented-like taste, and we could not eat it. I saw a similar review on Yelp of someone having Suzi make their cake for their wedding, and their wedding guests could not eat it; it was that bad. I was hoping that would not happen to me, but it did, surely. The icing was hard, dry, and chunky; the cake itself lacked flavor. I got a red velvet cake from ShopRite in July for $16.99, and it tasted way better; just the cake was a little dry. I called Suzi to give her some feedback so she knows. She informed me to come back so she could examine the taste, but at that point, we threw the cake out. $90 truly wasted. Can't really ask for a refund, I guess, because I never came back to her about it, because her location is almost an hour from my house...not sustainable for me.
Despite the good reviews, I will never go to Suzi Cakes again. I will stick with another recommendation I got from a relative for Coco Luxe in Peapack if I want a professionally made cake from a bakery. My sister's birthday was ruined, and no one in my family liked the cake. The price for the cake was outrageous, and compared to other local bakeries in the area, the price does not justify the taste. The presentation of the cake is good, but the taste is abysmal. Save yourself, your palate, and your wallet by looking elsewhere!
