I'm here right now and one of the machines is locked with all my laundry inside and there's no way to get ahold of someone. The machine wont open, i can't get assistance, it's ridiculous read more

That man is amazing do your laundry here my laundry was so fresh and they were so helpful

So went last night it was 8:40 guy said it was closed when says it's closed at 10 very bad customer service and the fact that they make u buy the card I Makes it even worst very expensive !!! I will not be goin g back read more

One of their machines didn't drain the water and no attendant was there to help. I had to get my soggy clothes out and to top it off their machines don't wash or dry well either. Tried to call the number to get a hold of someone and # did not work. There is no customer service at all. Should've known their establishment wasn't good when I saw blue painters tape across the bottom of the washers. Hopefully they see this and offer me a refund. read more

No AC. $3.50 to $7.00 to wash. Moneycard needed purchase for exact change $3.00. No attendant on duty Saturday morning at 10am. $1.25 to dry. Bring your own supplies. read more

Sudz Laundry Center - Sundz laundry mat - Laundry Services Near Me - Ontario, California

omg this place is horrible. The machine took my $10 and there was no attendant to give me a brand new card. The attendant worker was nowhere to be found. I wasted so much time here I had to end up getting my clothes out of the washer and going to a whole new laundry, mat to clean my clothes. Do not come here please it's horrible. No one is ever here. read more

Couldn't give a ZERO! Under new management? How about NO MANAGEMENT! Review written at 1026- office was supposed to be open at 10!!! 30 dryers- 16 don't work! This used to be the place to wash-- not anymore! How do you offer drop off services without an open office? Don't waste your time or money!! read more

Sudz Laundry Center - Laundry Center - Laundry Services Near Me - Ontario, California

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I frequent this laundromat when I have heavy duty items, it only uses the prepaid cards to wash or dry. I have a card that I loaded last time I visited. I presented to the laundromat because my dryer is out, I was approached by a gentleman telling me that I could not dry my clothes unless I was washing them there. It's not like I was gonna dry them for free, the machines require payment before they will start! Bad business! I wanna know if I can be reimbursed my money that I have loaded on my card because I surely don't want to go back there again! I No value here cause I have a card that is of no use to me read more

Do not go here! I've been here a handful of times without ever any problems. Today that changed, came in and loaded all my washers. As I was loading I noticed a few ladies talking to the owner to what seemed was a bit of arguing, the ladies were telling the owner the machines didn't work and the owner said they were WRONG and they did work. I load up my machines with money and went off to wait. I come back a while late to check on the washers and notice one of them isn't even spinning but it took my money and the spinner on the machine is moving, I open it and half of the clothes were wet and the other half was dry, I get the owner and tell him this and he refuses to believe me he said those clothes were wet, I even had a makeup remover in there with makeup still on it! Whatever I'm not gonna sit there and argue with him I load the washer in a different one and add more money out of MY pocket. He didn't even put an "out of order sign" he just ignored it. Also once I put all my clothes in the dryer and take out my whites some of them looked burned, I don't know if it was the washer or dryer but I'm pretty sure the dryer burned or stained my whites. I will NEVER be back here, horrible customer service, damaged clothes there's so many laundromat places. Beware if you want damaged clothes & horrible customer service that refuses to acknowledge broken machines. read more

Sudz Laundry Center - A white Hanes shirt came out looking yellow/burned out of the dryer along with a blanket and a few other white shirts. - Laundry Services Near Me - Ontario, California

I see that this store has a lot of bad reviews. I'm going to take it one step further and report it to the business bureau of Ontario. The attendant clearly is from a foreign country that doesn't share our values on customer service. read more

I've been coming here for years and I've had it with them. I believe they changed owners at one point since my first visit in 2007. The male owner/manager there is very rude. He lets you know when it's exactly 8:30 that he expects you to be done. The last time I was there, he started to mop the floor while people were using the washers. He was doing this right by the machines in use. He didn't bother to put up a wet floor sign and gave attitude when customers had to walk to the machines to get their clean cloths to dry them. The store operating hours go until 10:00 at night, but at 9, the man locked the doors and sits in his car until the last person was done and then he goes back inside to let them out and then leaves store at around 9:15pm. I don't plan on returning to the establishment again, after being a regular customer since 2007. read more

New review posted 11/22/17: After using this laundromat for over a year, I've decided to do my laundry elsewhere. Unfortunately the place has become significantly less clean as the year has continued, and several washing machines and dryers are often out of order. Additionally, they have a perpetual ceiling leak or A/C vent issue because the ceiling above the folding counter is always disintegrating, molding, and showing water damage. The machines that do work are fine, the owner is very nice, and it's still nice that you don't need to use quarters. However, at least one of the card loading machines is always broken while the other is testy. I'm happy to report I've found a cleaner, better laundromat off of Fourth and Mountain that has a huge variety of washing machine sizes and a card system that takes credit card. Original review posted 8/14/16: This laundry mat is clean, has a good assortment of machines, a nice counter for folding, and is decently priced. They have a card system (must purchase with exact cash $3, additional cash to load). It's nice to not have the hassle of quarters. I will definitely be making this my home laundromat. read more

The worst experience. I put my laundry in the wash and then went grocery shopping. Theres a stater bros right accross the street. I come back and owner has my wet clothes on the side bc another customer needed the 2 washers.( its a laundry mat there are literally dozens of washers to choose from) She tried to say I left but I said my car was parked right there in front. I never left. Then the owner starts talking about me to the customer in another languege. Thats highly disrepectful and one customer is not more or less important than another. Bottom line is I was there first and my clothes shouldnt have been touch. I AM NEVER COMING BACK!!!!!! read more

Came to do my laundry and not only does the card machine no longer have any cards but there were NO EMPLOYEES working the "office" to help start up your laundry. I knocked on the office door several times and lingered for 15-20 mins with no one coming in to check on the laundromat. Legit they have everything open and on but you can't do your laundry! Wasting everyone's time. Don't bother calling Bc the number is out of service. read more

Do I need to give any star ?? Rude , dirty machine a lot of Mold on the lid where u put detergent- softener in , 25% of machines in there broke! If u forget ur card no problem they will help u with extra charge !! (Because they want you to buy a new Blank card which gonna cost you $3-4) Good luck !! read more

As mentioned before, this is a very clean laundromat and you will need to purchase a reloadable card for $3.00 to use the machines. There is always someone on hand to help if you have any issues and they provide laundry drop off service for a fee. Top load washers - $1.25, Front load med sized washers - $3.25, Big load washers - $5.00, and dryers - $ .25. I haven't had any issues but it can get busy from time to time and you may be forced to use the more expensive washers at those hours. I have also noticed that not all timers are set equally; I will finish one load while another still has 8 minutes to go even though they are started at the same time. My big con with this place is the amount of young kids that are brought in. I know this is not the laundromats fault but its annoying trying to reason with a 4 year for a laundry cart. On the upside of the same issue, it is fun watching people get hit by the carts that have been turned into bumper cars. read more

This place is ridiculous. You have to pay 4 dollars for a plastic card to reload money on & the 4 dollars don't even count towards anything but the card? Absolutely absurd, go to a coin-op & you don't have to pay the 4 extra dollars. read more

Cleanest laundromat in the area. FYI - machines do not take quarters, you must buy a "user card" for $3 and load money onto the card. I think it's worth it though since you can tell they take care of the machines. read more

This place is horrible 2.50 for a small washer. You have to buy a debit card thing that they charge you 4 dollars for that you can't even use towards your laundry. The owner is rude and don't want to give you change because he wants you to get stuck putting unnecessary money on the stupid debit card. To top it off the dryer is 35 cents which is cheap but it's an odd number Which means you're either going to have to add more money on the card or get stuck with money on this card that I will never use again read more

If I could leave a review with zero stars I would. Whoever the management is, they are terrible awful human beings. Was repeatedly berated to by an extremely unpleasant man who said I couldn't use the washers and dryers without paying. Excuse me? Your machines all charge my reloadable card, with my hard earned cash loaded onto, to even activate and the dryers still don't even dry my clothes in just one turn. Then for same unpleasant man to turn on my husband and accuse us of leaving our laundry in the washing and drying machines all day unattended costing him business. It costs me $7 to even wash in the first place, which I never cared about before. We told him to check his cameras, if anyone was waiting for machines it would be us because we wait in our car in front of the BUILDING. Because of Covid I feel more comfortable waiting outside the establishment. After 2 weeks of this man complaining about dryer use, my dryer has died, he has now put up a sign that says they can only be used by paying customers only. I'm sorry, since when did the dryer stop taking my money at any point that I use them? Used to love the convenience of a quick use, non crowded, close to home laundromat. Will NEVER be coming back here again. read more

this place suck , the "manager" is money hungry ... doesn't allow you to dry only u need to wash and dry .. he wants you to waste money on washing if you can wash ur at home .. currently my dryer went out and need a place to dry and he wants you to spend the extra cash to just wash it there ... read more

Excellent laundromat with excellent management! Abraham even bagged my laundry when I was unexpectedly gone for a few hours! Perfect example of excellent service!! read more

Owner is very friendly and attentive. The place is very clean and he decorates for holidays. Great local business. Lots of large washers and dryers for when you need to wash comforters read more

total rip off, over price and the time on the washer machine it's been shortened so they try to make you spend more money. dont bother coming to this place. read more

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I used to love this place -used to be clean , nice , friendly place.. Not anymore !! . I believe they changed the owner . Most of washing machine need to slam the door or punch the botton really hard for them to work ! Also on the detergent cover(On the Large load) I saw Mold---a lot !!! Also I need to think really hard when I wanna reload my card(No coin -We have to use their card ) because the refill machines look bad I might loose my $$ :( Well .. If the management read this review . Pls do something .. read more

Usually go here bc it's close to my house and convenient. Mostly go on Wednesday's bc it's the only deal they have. Sucks that you have to pay $4 for a money card, but kept going bc it was local and easy, up until recently. It was only me an the attendant in the store before a man came in, went to the back to use heavy washer and walked out with nothing in his hands. A lady came in asking questions about the laundry service and when she went to use the restroom, the lady told the attendant that there was no paper towels and the attendant responded "just close the door." Another woman came in and the attendant started helping her. I was folding my laundry, when I realized I forgot my detergent on top of the washer. I asked the attendant if she had seen it and she said no. She LIED to my face bc she was the only person in the place of the time when she was cleaning the side with the washers. Really rude to take my detergent and then lie about stealing it. read more

This place is horrible. Smells like mold and the attendant is way to rude to give my money. I was treated very poorly as a customer. I can't even give them a star because they failed in all perspectives. I'm sure that if they keep up the bad work they won't have many customers. read more

Clean, convenient and not too pricey. I was in and out in a little over an hour. It wasn't yo far from my hotel. Did 3 loads on a Friday afternoon. Went next door to get power ball tickets, hopefully I win and will never have to wash again. read more

Came to do laundry 1st thing this morning and the machines only take their card you have to pay $3 for and was broken, so after hauling in my laundry putting in machines realized I couldn't do it!!!!!! WILL NEVER GONE AGAIN read more

This laundromat is basic and gets the job done. There weren't any unsavory people lingering about! You have to purchase a reusable card that cost $3.00, then you add money on the card. They have free Wifi & on Wednesday it's $.01 to dry clothes! I will be back here because it's decent! read more

Best laundromat around.... Last wash is 8:30 clean and all machines are ran on a debit like card. I come once a week and have never had a bad experience... There are some creepy peeps around the shopping center but other than that, this place is pretty decent than your average wash center. $1.75 to wash and 25 cents every 12 min to dry. read more

Like this place a lot it's clean they keep up with the machine daily cleaning them out restrooms clean hundred percent clean smelling good really good machines brand-new machines and the lady that works there is really friendly,, read more

Waited almost 20 minutes for somebody to open this morning and nobody showed. Ended up at another laundromat just down the street on euclid which was much nicer and doesn't require purchase of a cash card. Won't be coming back to Sudz. read more

Been here three time already love there service the lady in the late afternoon is really nice. Place is always clean. You could get pizza while you wait. If you leave the lady will place your close in the dryer... Over all I like to wash here. Compare to the other place near my house. read more

It's clean, has a clean restroom, machines get clothes clean( machines are clean), machines are up to date machines, dryers dry clothes, price on machines reasonable. Donut shop right next store for coffee. Think this will be my Laundromat from now on.... read more

Went to sudz today because the sign says a penny to dry on Wednesday. I'm thinking a penny for every cycle maybe 12 to 15 mins each right? Four machines 3 cycles each cost me $2.84. They tell me it's a penny for just the first cycle. That's not what the sign says won't be coming back here. read more

Heaven forbid something happens to your laundry... Your going to get blamed for it. The dryers barely EVER work and when you point out that they didn't work they blame it on you, claiming you put to much laundry in. We have had over $100.00 in damaged laundry and no call backs from a manager or anything. Horrible service. Stay away if you want to keep your money and your clothes read more

This was the closest laundromat I found on the internet near our house. I called here to find out their hours and the man who answered said that the last load must be in by 8:30. I packed up my stuff and walked over as my husband had the car. By the time I got there they were closed, but it wasn't 8:30. I walked home exhausted with my laundry not cleaned. When you tell someone something, especially if you're a business, you need to stand by it. I could have gotten a lot more done instead of wasting my time on this. read more

Dec27,2015 4pm. I just moved to Newport,Ca from Anaheim. I searched for a laundromat on google. Sudzlaundry was pretty much closer to where i now live. I was having a hard time with this new credit card to wash clothes. I got a little frustrated and yes, i did thump the keypad a little hard. The employee, without a uniform, approached me and sarcastly said if i know how to read, twice with an expression and tone of voice that i did not like. I stayed quiet and listened to her disrespect lecture. I just interrupted her and said , in a very well tone voice that i will be going somewhere else. I checked google for another laundromat and i found another that is just a 9minute walk from Sudzlaundry. Fairview Coinless Laundry. I will be coming to to this laundromat. They are clean, better washers, they have special deals on diffrent days. I will strongly recommend the new friends that i will meet to the laundromat that i am in RIGHT NOW. I'm glad your employee was rude, thank you. Ps. Check out this place, it's nice here read more