I am a single woman, and can't trust just any service provider. I can trust Frank's! I have had…read morerepairs billed lower than quoted; had them check out my car, find no damage, and not bill me a dime; and had work successfully completed on my car for a fair price. Their service is outstanding, and everyone is friendly. I appreciate Frank's so much!

Frank's Auto is professional, friendly, responsive, knowledgeable and very reasonable. I highly…read morerecommend them.

Eric was extremely friendly and helpful. We drove in with a flat tire and he immediately helped…read moreus. He not only fixed the flat tire but checked all the others to make sure they were ok. We were in and out within 20 minutes. So grateful Riverview Shell was there when we needed them. Thank you Eric and the staff

The inspector is a disrespectful pos. I took the car to get it inspected he told me I had to change…read morethe control arm and if I had just fixed that and brought it back he would pass it. I got a new one and replaced it and when I took it back he then wanted to charge me for more to replace 4 lights that he did not mention to me prior. Then says "I don't have time for this get out of my shop" and then calls me a pos... please whatever you do don't take your hard earned money to this dirty business here the inspector is a scum that just wants money. btw he initially charged me $250 to replace control arm when NTB did it for $120. Absolute scam shop.

Decent mechanical work but terrible communication. Dropped my car off at 8 AM for a scheduled oil…read morechange and tire rotation. They told me it would be done by noon. I didn't get a call until 4 PM and then they tried to upsell me multiple filters I didn't need. Two stars because they didn't break anything but I won't deal with the constant upselling and late finishes again.

Have been going here for years and this is the best auto shop on the planet. Wouldn't go anywhere…read moreelse with my car. The entire experience is always fair, honest, efficient, professional, knowledgable , skilled and talented from customer service, to the diagnosis, to the repair, to the final bill. Started going here after having gone through several botched jobs at some of the best known names in auto care. Gotta give a special shout out to Jenna. She ROCKS and always goes the extra mile for her customers.

Buddha and Alex are the best! Buddha is so knowledgeable. I had to get a new alternator, water pump…read more& then my tire sensors started failing. I love their hours because my previous shop closed at 5 and were closed on Saturdays. Thanks so much!

do not bring your car here. 100% scam!! they replace my transmission and cooling system. car broke…read moredown the next day with the coolant spraying all over my car because the hose was never put on right. then it took them 3 weeks to fix it. the. they try to charge me 3k in additional work. but everything they did had to do with there previous work. so after waiting 3 weeks. i finally got my truck back after fighting and refusing to pay twice. I take the truck home and the very next day. the truck breaks down. engine over heats. why? they didn't put another hose on right and it leak out. so now I'm in the shop waiting for them to fix it. it's been 2 hrs. they also didn't want to cover the tow truck fee. this place is a joke. a scam! do not bring your truck or car here. they do not have license tech here. just a bunch of cheap labor who claim to know. but they don't. They also charge me for the tow back to there shop. Again don't do business with these people. I have pictures and videos if anyone wants to see for yourself

After I moved I had to find a new mechanic and neighbors recommended Gabe's. I have since then…read morebrought in my vehicle for service and my state inspection each time and everybody is always super friendly. You get a comprehensive check list with your oil change and while they will make recommendations, nobody will push you to add additional services. Prices have been reasonable in my opinion and I always know my vehicle will get properly taken care of. One time my tire pressure sign came on and since I was just around the corner I asked them if they could take a look and they were able to squeeze me in within 15 minutes, great service all around! Scheduling is always easy over the phone and their night drop off is seamless. If you prefer you can have them send all service communications through text and then approve or reject additional work online. Highly recommend Gabe's!

Honest and professional! Friendly and trustworthy. Please consider using them. Thank you!read more

I go here for car inspections. Friendly and efficient. There are chairs and WiFi for the wait.read more

Dropped my car off Monday evening. Cindy called me the next morning to go over what issue I was…read morehaving with my car. She let me know that a mechanic would check it out and soon as possible and she would be calling me back. Turned out it was the alternator. The part was ordered and my car was ready for pickup Wednesday afternoon. I'm very satisfied with the customer service, Cindy is great, and the cost of the repair.

Looking for a reliable, honest, local auto repair shop in the Dale City/Woodbridge area? This is…read moreit. Quality work, fair prices, prompt service. Shop staff take the time to show you the issues identified, proposed fixes, and up front pricing. You'll be greeted at the desk or on the phone with polite welcomes and knowledgeable responses to your questions. If you wait for the repair work, (rather than drop off), you'll be treated to some visits from their dogs who are super sweet and love to be rubbed behind the ears.

This review is after a month since I had service on my car:…read more The good.. the staff was very friendly and the way they communicate is kind. Through the 2 different reasons I've had to go there, they eventually got the issues fixed. It took two trips but because they misdiagnosed an issue the first time, they didn't charge me for labor the 2nd time so I appreciate that. The not-so-good experience.. they didn't call to say to what extent the diagnosis was neither did they call to breakdown the cost for everything. So by the time I got my car back, everything was already done so I'm inclined to pay at that point. Not to mention, the cost of parts was over the average pricing that you can get online so if you're familiar with car parts, I recommend ordering it elsewhere and asking if they're able to use that instead of theirs. Overall, I'd come back here for maintenance and inspections. I think they are trustworthy but could improve method of communication to the customers.

"I recently had an issue with the lights on the back of my 2018 Ford F-150 and brought it in for…read morerepair. Initially, I received excellent service from Julian, a serviceman who assisted me at the front desk. He provided a lot of helpful information about my warranty and offered various services related to the lights. While waiting for the repairs, Julian kept me informed about the expected duration and when the parts would arrive. I appreciated his communication. However, things took a turn when Julian had to consult with his service manager, Tamara, regarding the battery and whether it would be covered by the warranty. It was at this point that problems arose. Tamara suddenly claimed that none of the work on the lights would be covered due to pre-existing superficial damage to one of the taillights, which I had not mentioned when dropping off the vehicle. It's important to note that the issue I brought in the vehicle for concerned all four lights malfunctioning, not just the damaged taillight. Throughout the process, Tamara displayed rudeness and a lack of professionalism, refusing to assist me in any way and making the situation needlessly difficult. To make matters worse, Tamara decided to reissue a report that had already been sent to me, now including a charge for a diagnostic fee for the lights. The existence of the small damage was already known when I dropped off the vehicle, and no mention was made of a diagnostic fee until Tamara became involved. When I arrived at the office, I was surprised to find a new bill that included this charge, even though Julian had previously sent me the same bill without it. Julian seemed almost embarrassed to hand me the updated bill, knowing that Tamara had added the charge. Throughout the entire process, Julian tried his best to maintain professionalism and rectified the situation by removing the obviously unfounded diagnostic charge. Moreover, when I entered the office, Julian was kind and provided me with good service, acting as if there were no issues. However, Tamara positioned herself aggressively close to me, making me feel confronted, and repeatedly asked if I was satisfied with her service, despite our previous conflicts and my expressed dissatisfaction. It appeared to be an intentional attempt to provoke a reaction. Overall, the experience with Julian was positive, but Tamara's behavior was unprofessional, aggressive, and tarnished the reputation of your company. I was under the impression that inspections were covered by my warranty based on previous visits, but Tamara insisted otherwise unless I could provide specific warranty clauses. In the end, it all felt very unprofessional and was an embarrassment to your company's name."

Sketchy at best. I would have spent thousands and most likely broken down in the near future had i…read morelet them do what they wanted. Took my 2000 Lincoln town car in for a trip check. They gave my whole car a clean bill of health(this will be important later) except for a "coolant leak". They said they needed to pressure test and dye my system and see where the leak was coming from to the tune of 150$. NEVER PAY FOR A PRESSURE TEST!! auto zone will rent you a pressure test system FREE OF CHARGE. So I went and got an autozone test kit and pressure tested the system. No leaks!! It was my ac compressor that was leaking a bunch of PAG oil. The leak had nothing to do with my coolant at all. A day later my ac compressor completely broke down so that's when I went ahead and replaced my compressor and dryer my self which cost me about 250$, but it can be an extensive job, a shop will charge you well over 600$ for it. If I had been someone who wasn't car savvy and just let them pressure test it to find no leak then charge for ac compressor replacement I'd be out a lot of money. The " professional technicians" should have seen that it was clearly leaking from the compressor, the coolant was not low even a little. Either they were trying to take advantage of me and charge me for a service they know I didn't need and rip me off or they were too incompetent to see that liquid clearly dripping from my ac compressor wasn't coolant. Not sure which is worse. Steer clear