Everyone makes mistakes. It's how you react to them that matters. I took my car in to Jarmo today…read morefor new breaks. I had told them the day before that I would be in a hurry and they said it would take a few hours. I was waiting across the street in McDonalds and I went back to check a few hours later. They had not noted the rush job and hadn't started my car yet. I explained that I needed the car to pick up my daughter in a few hours. They were very apologetic and, more importantly, they put 3 people on the job to get it done in 1/3 the normal time. On top of that, their estimate of the cost of the parts was too high. Some mechanics might look at that as a nice extra profit. But not only did they quote me a lower price than everyone except Jiffy Lube, with the savings from the part being a little cheaper than expected, they actually beat Jiffy Lube's price. I had a mechanic I used for several years that recently closed. Now I think I've found my new regular mechanic. I can't comment on the quality of the work specifically. But the car seems to be working, so no complaints.

From one family to another trusted and quality work. I wouldn't go anyplace.else…read more I had critters eating the front grill of my minivan. They gave me a fair price with quick quality service I received a fair price

As with all: 'LET THE BUYER BEWARE'. RED FLAGS when:…read more1) Told viewings are by appointment only. 2) Seller gets inspection sticker for buyer. 3) Tag Line: 'Someone just stopped in before you and was interested in the auto'. Let the buyer be aware. But they were pleasantly accommodating (for what that is worth) and friendly with a smile, albeit the auto is old with high miles, AND, leaks oil which wasn't apparent for a while. Would I shop there again? Only without an appointment and the wiles.

Whatever you do, DO NOT go to this dealership. They are scam artists and will gladly take your…read moremoney and let you drive away with a car full of every problem imaginable. I went to buy a vehicle from them, they assured me everything was in good condition and the car was ready to be sold, I drove two and half hours with my mother. When we got there the car looked okay visually and ran okay, if you weren't mechanically inclined then you'd never know you're being sold a piece of junk. They fix and clean the cars just enough to run well and look okay to secure the sale. Car had a cracked exhaust just behind the muffler that was barely hanging on, the ac didn't work and the compressor was completely broken and seized, the belt was sliding right over the seized pulley. The front headlight was out. The central exhaust gasket just after the cat was not even a proper gasket used on an exhaust system, still not sure what the gasket thing they used was but it was not meant for an exhaust. Air filter into the engine looked like it was 6-7 years old and there was an interior panel missing that covered the fuse box. And to put the cherry on top, there was an absolutely catastrophic oil leak, the entire bottom of the engine was dripping in oil. They assured me everything worked well and there were no leaks and no issues at all with the car just for me to drive and see a complete piece of junk that at best needed $5k of work. Do not go here, bring your money somewhere else

Honest, inexpensive, and courteous. They can't fix everything but they're very up-front about what…read morethey can fix. A pleasure to interact with.

I recently purchased a used car from H & L Auto. They are very knowledgable, professional and…read moreconsiderate. I will be going to them for our auto needs from now on!

I have been a customer for about a year now and I am completely satisfied by the quality of the…read morework performed, the pricing and the communication. I don't mind traveling 60 miles to make sure these guys are the ones to do work on my 01 Miata. I am confident they will get it right every time. For a good price. Fast. If you get a chance - talk to Chris. Great guy, very good listener and will make sure to hear you out.

do not go here ever!!!! this business took advantage of me! charged me $3,000 for a coolant leak!…read morewhen i complained, he admitted he changed parts that weren't broken! total crook!

They are the BEST! I needed a complete break job done on my Rav4 and they did it faster and cheaper…read morethat their estimate. The breaks are like new and they left it as clean as it was when I dropped it off. They took the time to explain what to expect and what they did. They are my new "go to" shop......Gary Brown

Still the best. As a…read moreparent of 2 20-year-old aged drivers and an owner of *gasp* 5 vehicles... I'm now in the business of "fleet management"! LOL! Dan and Brian have been there for my family now for 15 years on all my vehicles. When the wife breaks down while I'm out of town, the kids hear a strange noise or experience an engine light warning... I know I can trust these guys to find a solution to the problem every time. And... what's best is that they find alternatives that save money. Every. Single. Time! Lastly, when I wanted to buy cars for my new teenage drivers, they helped us buy cars from other clients who were looking to sell used cars. Above and beyond the call of duty! If I could give 10 stars I would! Over the years they've serviced for us: Cadillac Escalade ESV (multiple) Infiniti M35x Honda Pilot Honda civic Toyota Corolla

Prior to going to this place I had a terrible experience elsewhere, just for an inspection. I had…read moremany co-workers tell me to go here, family run, customer oriented. So I decided to go. The vibe in this place is remarkably welcoming. Even though I was just there for an inspection, it didn't feel like your typical mechanics auto repair place, just very friendly service. I even had a screw broken on my license plate and the guy came out to show me and told me my options, he put new screws in for me and was very friendly and professional about it. It seemed to be a great place for an inspection, a repair, or any questions you may have. Small place, family owned and they don't attack you once you walk in like the dealership did to me.

They have been around for years. I have had them work on my F150. Great people and great service…read moreat a fair price.

If you're looking for a trustworthy mechanic in Sherborn, I can't recommend Rose's Automotive…read moreenough. From the moment you walk in, you're treated like family, and the level of service is outstanding. Kevin, one of their top technicians, always makes sure my car is in excellent shape and explains the work clearly. Allan was incredibly helpful with the State Inspections ... thanks to him, my car passed smoothly. Rick and Mike, the Service Writers, are amazing at keeping customers informed, answering questions, and making the whole process stress-free. I've gone to Rose's for oil changes, brake repairs, and routine maintenance, and every visit has been consistent: professional, reliable, and honest. What I love most is that they only recommend what's truly necessary, never pushing for extras. And let's not forget the waiting area, I absolutely loved it! Super comfortable, with snacks and drinks available while you wait for your car. It's the kind of detail that makes the whole experience even better (and a little fun too). It's also worth mentioning that under the new ownership of Pete and Marie-Claire, the shop feels even more welcoming and well run. They've clearly done an excellent job continuing Rose's long tradition of quality service. Thanks to this team, I know my car is safe and in great hands. For anyone looking for auto repair in Sherborn MA with a personal touch and dependable results, Rose's Automotive is the best choice.

Great auto shop in MetroWest. I've compared their prices to other shops and they are right in line…read moreor less than other options in the area. More importantly, they are super friendly and their communication is top notch. They were performing an oil change for me and diagnosing a sound I was hearing that turned out to be a bad ball joint. They researched my make and model and found a known defect, which was covered under my car's powertrain warranty. I was able to have the dealership perform the fix at no cost to me. They saved me at least $1,000. Highly recommend this auto shop.

As always, best part of Tosti's Service Center is their honesty, the great work they provide and…read morethe very reasonable prices. In this day and age it's refreshing to find the good old fashion care in providing great service. Customers are still important here!!! Thanks Paul D Deptula

Family owned. Great service by knowledgeable professionals. I've been going to them for years.read more