Extremely helpful and great service. Needed tire replacement. Was very helpful in the process from…read morebeginning to finish

Best in class local mechanic. After a frustrating experience…read morewith the Volvo dealer, I brought my car to Alexander Automotive in Sudbury based on strong recommendations--and I'm so glad I did. The team here does great work at a great value, and their honesty truly stands out. They even advised not to replace a part because it still had plenty of life left--something I've never had a shop do before. Clear communication, fair pricing, and no upselling. You can tell they genuinely care about their customers. I'll absolutely be returning and recommending them to others.

I've been going to George at Station Road Auto Body for over 30 years. I don't even ask for a quote…read morebecause George has always done a fantastic job and charged a fair price. I just went there to get my bumper fixed and found out Mark has taken over the shop. Initially, I was bummed as I couldn't see if anyone can top George for workmanship and integrity. Mark fixed my bumper straightaway and I am thrilled to say that Mark shares the same dedication and honesty as George in the good guy department. I am so happy that I have a reliable autobody shop I am confident will get the job done and at a very good price.

Amazing service! Perfect job and very timely. So honest. The actual work done turned out to be less…read morethan the estimate, and they passed the savings onto us. Again, so honest. Thank you.

Tom is the man I trust with my vintage pickup truck. Took it in with a punch list of items to…read moreattack, and he knocked 'em all down in a few days. The old engine is purring, running like a top, he mounted the tires I needed, re-mounted a bumper and a new trailer hitch in a tight, tricky space.

I can't say enough about how great the service provided me by Tom at Butch and Son was. I work…read moredriving my truck, so when it's down, I can't earn. Not only did he diagnose and repair my problem with alacrity and for a good price, he had the truck back in my hands in under four hours {without exaggeration}. He even priced out a couple of lingering, low-priority issues I've been having {I drive a ford}. If you are looking for a mechanic in the Metro-West, Route 20 area, bring your car here. This fine gentleman both deserves and will appreciate your business.

I can attest that Lloyd is a real SOB cheater. I brought my Toyota Avalon here to get a free…read moreestimate. Llyod gave me a quote writing two crummy lines of figures for the repairs on the back of his name card( 2 and 1/4 inch x 2 inch) - I went there to get a decent estimate on a formal business letter instead). I accepted his offer of $1,150 for the repairs and get the work going leaving the car there at the workshop. He offered a rental car, but refused and called my wife to pick me up at the workshop. On the following day afternoon, I called him up expecting car would be ready bynthen, but he said that the mechanic was still working on and told me that he would call me when the car is ready. He also told me that there are two additional problems with a pair of rear struts that need to be replaced( He told me that they were old, but OK the day before when I brought the car over) which I found rather surprising. Anyway, he never called me on that afternoon. On the following day in the morning, I called him up, but his secretary picked up the phone: she told me that the repairs have been done and getting an inspection sticker and she will call me within 3O minutes. I waited for 30 minutes, but no call was made( February 7,2020 10:10 a.m.), so I called the office again: the secretary told me that she was about to call me back and asked me to come to pick up the car. When I entered the office, Llyod could not be seen. Instead, I found a bill laid on his table. The bill shows $300 more than the amount that we mutually agreed upon. I pointed out the discrepancy to the secretary, and asked where is Llyod. She told me that Lloyd is gone for next couple of days. I was pissed!! Lloyd lies and Lloyd cheats!!! He wants to rip off the people's hard earned money. Lloyd is type of a man who say something favorable to my ears and get the work going, but then later he revert what he promised and say something different.

Brought my car 8/21/2018. $6000.00 plus repair. Was what I…read morepaid through insurance. Finally after 21 days of rental car my car was ready . The front bumper was glued not clipped in. The Lower front grille behind the license Plate had black electrical tape hanging down. The oil pan was hanging down as well. I brought car back to Lloyd the following day. He put it up on lift and drilled in oil pan. But every thing I mentioned is coming unglued. Not a great experience to put it gently.

I stopped by recently because my check-engine light was on in my 2020 KIA Sorento. I was told that…read moreI would have to pay $209 to have diagnostics run. I hesitated, asked a few questions about applying that charge to eventual repair cost and then left mystified. When I got home, I checked with my trusted AI agent to find out about this. I was told that shops do charge to run diagnostics and that $209 was very high, especially given that the charge will not offset the cost of the repair. My agent suggested that I go to AutoZone and for $10 they can retrieve the code that might give a clue as to what the problem is. Among the possible causes for the engine-light was loose gas cap. Low and behold, that was it and for $10 I solved the problem that Sullivan tire would have charged me $209 to discover. Why didn't the technician at the front suggest that before trying scamming me out of $209 unnecessarily? Does he know that? I'm sure he does and Sullivan tire does as well. I'll spend my money elsewhere in the future.

I can't say enough good things about the service I received from Sullivan tire in Sudbury. The…read moreservice is awesome, from Patrick, all the way through to every service tech in the shop!

Very honest. Looked at an issue. Recommended against doing work. Then, refused my offer to pay for…read morework to diagnose issue. In a world where everyone schemes to make money, Wiley's integrity is a treasure.

My car got towed in Boston and the muffler sounded like it was ruined. Steve got my car in the next…read moreday. Put the car on the lift and fixed it with a simple readjustment. He didn't even want to charge me. He is personable, professional, and precise. I can't recommend him highly enough.

Plugged my tire late on a Friday afternoon and saved the day again. Thanks Mike! Always friendly…read moreand helpful.

too expensive. It's service is more expensive than dealer…read more The service is generally good.

Highly recommend. Great service. Definitely honest guys. Bruce is great. I would recommend for…read morecar inspection.

Disappointed Frequent Customer The service here is…read moreincredibly slow, and the staff acts as if assisting a customer is a major inconvenience. I've used this station often, and after just paying to fill my tank completely, they still charged me an additional $11 in cash for a little air in my tire. It feels like a blatant rip-off to squeeze a regular customer for a basic need. This is the last time I will support this business !!! I'll be going somewhere else that actually values its customers.