Today I went to Valvoline and was told there was an issue with the locking mechanism on my engine…read morehood. They recommended I go down the street to Long Life Auto Repair in Waltham, and it turned into an incredible experience. The facility was actually closed, but one of the managers still took the time to help me unlock the hood of my car and educate me on why it was malfunctioning. That level of kindness and professionalism is rare these days. I can't say enough good things about this place. Much respect to the team for paying it forward and helping someone out even when they didn't have to.

Fantastic customer service and so friendly. Will be coming back for all future service!read more

Luka and his team do a genuine diagnosis and make sound recommendations. No part swapping just what…read moreyou really need. Great shop.

I love having a neighborhood filling station close by. It's full service, employees are friendly…read moreand I get my car inspection here or even just air in the tires quickly and with a smile. I recently popped a tire and was luckily nearby - had to hoof it to the airport for a flight so left a message on their voicemail asking if they could help. Mike called back and they had it promptly taken care of at a reasonable price. I'm grateful for their local friendly good service!

Family owned. Great service by knowledgeable professionals. I've been going to them for years.read more

If you're looking for an honest, family-run shop that 100% stands behind doing right by both your…read morecar and you--the customer--look no further than Tosti's Service Center! Their customer service is absolutely OUTSTANDING. After being totally scammed by another shop--who not only tried to sell me work I didn't need but charged me 400% over market for a shoddy belt and pulley install (that I had to bring back multiple times)--I finally had enough. Out of frustration, I searched for other shops and found Tosti's based on their incredible reviews, and now I know exactly why so many loyal customers keep coming back! The team at Tosti's was AMAZING. Not only did they instantly diagnose an issue with my car on the spot, but they also agreed to cover my belt and pulley repair at no cost, just so I wouldn't have to set foot in that previous dealership again. They did this with no fuss, no guilt--just a genuine desire to help me out of a bad situation. You can really tell this is a family business that puts people first. While I waited, I chatted with a gentleman who's been bringing his cars here for over ten years--even after moving to Boston 4-years ago! That tells you everything you need to know about how Tosti's treats its customers and stands by its work. If you want a reliable, fair, and friendly team who does things the right way every time, do yourself a favor and take your car to Tosti's. I'm a customer for life!

I took two cars to Weston Automotive. My experience was high labor charges, cheap parts marked up…read morethree times, work charged for I didn't ask for or authorize (an alignment.) Caveat emptor.

Great experience here. Easy to work with. Competent. More than fair with the price. Will be back.read more

I always bring my car here for service and they always do a fantastic job. My only concern is the…read morereception I get not so friendly. I ask questions and am answered in not so nice tone There's no day have gone and asked for a loaner car and told it's available I love this place for my car service but please customer service matters a lot. The way you approach your customers matters a lot. Other than than they do a fantastic job that's all I can say

HORRIBLE SERVICE. HORRIBLE PEOPLE! DO NOT GO HERE FOR ANYTHING. NOT EVEN GAS…read more The people who work here are mean. Read other reviews, they talk about the same thing. They yell at you and they think they are right. Don't even get gas here. I even spoke to the owner, who didn't care to help at all. The town should revoke their license to operate.

I brought my car in because I needed 2 new tires and the exhaust system repaired. Sunny looked at…read moremy vehicle and gave me a fair estimate, which we agreed on. I left my car with him and he repaired it very quickly even considering that is was near a holiday weekend. Sunny goes above and beyond. He is very detailed in explaining what needs to be done and why. I have brought other family vehicles to him and we have always had a great experience. I highly recommend him and his team.

BEWARE !! Brought my car for an inspection. They placed an R or reject sticker and said thr…read moresuspension arm was loose and needed to be replaced. They quoted me for 450 dollars. I am a mechanical engineer and I work on my own cars and I knew there was nothing wrong with the car.so I brought my car to another inspection station and the car passed inspection. The technician even showed me how tight the suspension components were. The funny thing is Natick gas auto repair called me everyday for a full week to schedule the unnecessary repair. STAY AWAY FROM THIS PLACE...

I go to Watertown Mutual to Paul for all of my car's mechanical problems…read more Paul is very honest, and gives you the BEST price for the repair. I will continue going there for all of my car needs. Paul is Awesome!

they're always so nice and helpful. as young women, i felt totally safe and comfy taking our car…read morehere

Knowledge , Honesty, Fair pricing. I'm 75 and Dave is the…read morebest Service center I have ever taken a vehicle to. Has serviced my 2015 since new and is the main reason I bought a 2025. "Mini expert extrodinaire"

I've been bringing my Mini to Bolts Garage for over 12 years now, and I honestly wouldn't trust it…read morewith anyone else. From day one, David has been nothing but friendly, knowledgeable, and genuinely committed to taking care of both me and my car. What I really appreciate is that he's not the type to jump straight to replacing parts if a simple adjustment will do. He always takes the time to explain what's going on in a way you can actually understand, including what signs to look out for when a part might be nearing the end of its life. He also gives me a heads-up about what services or replacements might be coming down the line, so I'm never caught off guard. It's that kind of honesty and transparency that keeps me coming back year after year.