There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

Very positive experience. The service felt genuine, the place was well kept, and everything moved…read morealong nicely. I would definitely consider coming back again.

When I called, I spoke to Brad, who was very kind and helpful! When I arrived, I was helped right…read moreaway. They assessed the issue free of charge, and gave me solid advice. I highly recommend them!

those guy my car. I'm very grateful I meet this company. Very quality very friendly. The service…read morewas amazing. They also me the car after they wash everything.

On a Friday morning on the way into Boston to work my back tire alarm came on my tire was very low…read moreI pulled into a gas station to put air in wasn't work. I made it to Sullivan tire in Woburn am Tony could not have been kinder or more helpful . Nails in my tire had to be replaced. He got my spare on so I could get to work barely late thanks to him and I went back the next morning to get new tire on. Highly recommend! Thanks Tony Thank you also Kyle

Came in for an oil and filter change shortly before putting the car away for winter storage. This…read morespring I took the car out and after a few weeks realized that the oil wasn't full. A week later the oil had dropped to half. Apparently most of it ended up on the garage floor and on the car. Sullivan used the wrong oil filter and it was leaking.

The staff at this location were very nice and walked me step-by-step through everything they…read morechecked. I appreciated that. I felt a little bad for them because they had to stay late due to the car in front of me needing to get a lot of things fixed. But they told me not to worry about it and apologized 2x for the delay in getting my oil changed. Great service!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Marlboro.

I continue to have excellent service at Sullivan Tire in Sudbury, MA. I have been buying my tires…read morethere for years and feel like I get a fair price (not always the least expensive, but worth it for the service). I get the hazard protection and have had to use it. Patrick and Casey are great, and work to get me in and out in a timely manner. When I had a flat, they quickly ordered a tire in same day and I was back on the road that afternoon. In short, I trust them to give me sound advice and service on my vehicle. Thanks Guys! P.S. They are also a very clean establishment. Their waiting area is conducive to do work. With Covid-19, they are all wearing masks and I felt very safe.

I stopped by recently because my check-engine light was on in my 2020 KIA Sorento. I was told that…read moreI would have to pay $209 to have diagnostics run. I hesitated, asked a few questions about applying that charge to eventual repair cost and then left mystified. When I got home, I checked with my trusted AI agent to find out about this. I was told that shops do charge to run diagnostics and that $209 was very high, especially given that the charge will not offset the cost of the repair. My agent suggested that I go to AutoZone and for $10 they can retrieve the code that might give a clue as to what the problem is. Among the possible causes for the engine-light was loose gas cap. Low and behold, that was it and for $10 I solved the problem that Sullivan tire would have charged me $209 to discover. Why didn't the technician at the front suggest that before trying scamming me out of $209 unnecessarily? Does he know that? I'm sure he does and Sullivan tire does as well. I'll spend my money elsewhere in the future.

Rude Manager! I was quite surprised that on a slow drizzly day I would be treated to a rude…read morecustomer service experience. When I enquirer about watching the service (as Jifffy Lube used to do / this location was previously a Jiffy Lub) they told me I needed to wait in the car. I ask if I can see the dipstick and am told yes they will show it to you after. As I turned to get into my car I am now joined by the manager who came up from behind who now says to me you gotta wait in your car or you can leave. I get it, must wait in car. But where does it say " Make sure you are jerk to your potential customer?". I told him tank you for the option and left. $108 bucks should buy a little bit of patience and more importantly some way better demeanor with customers. Maybe he was having a bad day, maybe he's just jerky on rainy Thursdays. The workers seem nice but the prices seem high for what I was offered.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bedford.

I'm from out of state and received a notification that my truck's remaining oil life was at 2% upon…read morearriving at my hotel in Waltham. So I searched for a quick oil change place that was close by. This location came up. After reading reviews, I decided it was worth a shot. I could not have been happier!! It was only 7 mins from my hotel. When I pulled up, they directed me to one of the 3 open bays. When I stopped, the Asst Manager on duty (Jakob) was super nice. He told me I could stay in the vehicle for the entire time of the oil change (which was only 10 minutes!!). He politely asked if he could reach in the open window to reset the oil gauge and made small talk with me for the duration of the change. He explained what his team was doing as they ran through the various aspects of the inspection (tire pressure, headlights, brake lights, wipers, etc.). His team of Reynald, Oscar, Tommy and Michael were efficient, polite and professional. I was super impressed with this location's service and would recommend to anyone who needs an oil change. Cost of the oil change was around $100 and I was in/out in 10 minutes.

I had my oil change here for a number of years. I always used a coupon to shave off some of the…read morecost. They consistently upsell and I usually say no. I was offered to have my windshield wiper fluid topped off. I said yes. Big mistake. When I popped my hood a week later, the wiper funnel leading to the reservoir was loose and broken off. I will never go here again!

What made my experience great today is the level of service that starts at the front desk and goes…read moreall the way to how my car is serviced. I trust Sullivan's and the people who work at the Bedford store. They go beyond being pleasant and providing great customer service. I feel there's a level of trust and an appreciation for my business. I feel I'm getting my money's worth and in today's economy, every penny counts.

Everything was very easy. I selected my tires and booked the appointment online, I had…read moreconfirmation and a follow-up email that same day. The whole service was finished inside of three hours, and everyone was friendly and explained the service clearly, both when I dropped the car off and when I picked it up. I have been getting my tires at Sullivan for years now, and I'm sure I will continue to do so!

A + service and great prices The only ones who got back to…read moreme for my service request to the T. Changed all oils front & rear differential, transmission, and transfer case.

went to get my tire serviced for a flat, services were refused and i was told to go to Town Fair…read morewhich is more than a mile away. terrible service, very rude and unprofessional $30-$40 for a tire repair when it can be done at tire warehouse for $15-$20

Had my rear brakes done. The estimate was $450 for rotors & pads, but they found a frozen caliper…read more That brought the job up to $620. (ouch) Having said that, this is work on a 2005 Acura RL (15 year old car) and things freeze/break. To take a little of the pain away, AAS flushed all the brakes for free. Good guys. My RL now stops like a race car. Thank you!

Affordable, honest, friendly, problem solvers! We will go no where else with our Honda.read more