Had my rear brakes done. The estimate was $450 for rotors & pads, but they found a frozen caliper…read more That brought the job up to $620. (ouch) Having said that, this is work on a 2005 Acura RL (15 year old car) and things freeze/break. To take a little of the pain away, AAS flushed all the brakes for free. Good guys. My RL now stops like a race car. Thank you!

Affordable, honest, friendly, problem solvers! We will go no where else with our Honda.read more

Saïd, Billy, and Charlie (the owner) are all very professional and I fully trust their ethics. I…read morerandomly started going there after trying other mechanics in the area and I've since entrusted my cars to them for many years. I have always been pleased with their turnaround, expertise, and even their prices are honest. PS: Ezra, if you have a broken license plate bulb, they have to fail your inspection! That's the law. So if you don't want them to replace your license plate bulb, they would have to give you a failed inspection sticker and then you could go and purchase one yourself, replace it and come back to get reinspected. Is that worth it to save, at most, a few dollars doing it yourself? Knowing this place, I'm very confident when I say that I don't believe they were trying to pull a quick one on you to make an amazing $10 extra dollars. It's my opinion that you are misunderstanding what she meant by "then we'll have to fail you."

This business refuses to accept cash. I was almost out of gas and did not have enough fuel to make…read moreit home. I tried to buy $20 worth of gas in cash so I could get home safely, but they refused to take my money and turned me away. Not only is this business practice illegal in Massachusetts (not accepting cash as payment) but it says a lot about the character of the people that work there who refused to help a motorist in distress (me) and would rather see me break down on the side of the road than accept a simple cash payment for a small amount of gas. Perhaps this helps their towing business, idk? So please, do everyone a favor and use Cumberland Farms (directly across the street from Concord Mobil) who had no problem whatsoever allowing me to pay cash for the gas that I needed to get home safely.

So excellent. Couple years ago, I thought I needed brakes and tires, and was looking for a local…read moremechanic in an area I was unfamiliar, and was bracing myself for a big bill. As a new customer, I walk in and explain my problem: my car has issues "braking" on command. So Tony lifts the car, and comes back and tells me... "you have about 60% of your pads intact, on a 4 year old car, which means you don't have to replace them now. How did you do that?" I reply, "because I don't tailgate or ride my brakes, like a dum-dum." He chuckled. "And the tires? I asked. He replies, "oh yeah, those are trash..." (which I already knew because they were bald 6 months before I brought the car in). New tires fixed the stopping issue immediately, and I began to appreciate how important tires are to a vehicle braking. I will continue to go to them as long as I live in MA or NH. An honest mechanic is worth their weight in gold. 10 STARS!

Tom & Frank are two of the most honest people you'll find in any business. They've been quietly at…read moreit for decades and, to be completely honest, seriously increase the likelihood I'd buy a Volvo again (EX30?) -- they're that fun to work with.

Highly recommend. Great service. Definitely honest guys. Bruce is great. I would recommend for…read morecar inspection.

Disappointed Frequent Customer The service here is…read moreincredibly slow, and the staff acts as if assisting a customer is a major inconvenience. I've used this station often, and after just paying to fill my tank completely, they still charged me an additional $11 in cash for a little air in my tire. It feels like a blatant rip-off to squeeze a regular customer for a basic need. This is the last time I will support this business !!! I'll be going somewhere else that actually values its customers.

Very honest, knowledgeable repair shop! I will continue to use their services over and over again!…read moreGreat customer service!

. I like a spotless, clean, orderly engine bay like a jumbo…read morejet. Been going to VE for 20 years. Every time I get my bmw back it looks untouched, nothing loose or out of place. That is the signature of a craftsman who is meticulous and professional. That's VE techs!

My brakes were making so much noise you could hear me coming from a mile away, and I'm not…read moreexaggerating. I kept putting off getting my brakes done because I just don't lie going to car garages. My sister recommended Auto Systems, saying that the owner is incredibly nice and prices are beyond fair. I dropped off my car, spoke with the owner, who showed me the part that may need to be replaced because I had waited too long to change my brakes (there was zero judgment on his part, which I greatly appreciated). A few hours later, he called, and it turned out all he needed to do was a simple break change, no extra part change needed :) I highly recommend them. Amazing customer service, great prices, and very honest.

A tradition of excellence continues !!!! I've been a…read morecustomer of Auto Systems since approximately 2007. This is an excellent place to take your car or truck that is in need of repair. I've owned four Subaru wagons over the years and had 1,000's of dollars worth of repair work done at this shop. I should've written this long ago. I'm here to tell you that these people really know their stuff and provide a great service for those in need of auto repair. They're completely honest and they have the tenacity to figure out tough fixes. They basically treat you as if you were part of their family. Whenever I go there, I meet people that have been going for a long time too and see the same thoughts. The cost of their overhead is low compared to other shops and they treat everybody the same with very fair prices !!!Thank you guys for keeping my cars on the road for all these years!!!!!!

Traveler to Bedford and had water pump breakdown. Jamal all-purpose gas station and repair as new…read moremgmt. Great service. Fast. Skilled. Pleasant, courteous, friendly, good service. Good price. Station has been in Bedford for years and good reputation. Great business location. I would recommend for any car repair and would expect better price than other locals or dealer.

Under new management (a/o July 2024). The new owner, Jamal, is fantastic. He's been servicing my…read morecars for several years at his former location in Newton (Route 9 BP). He recently purchased the Bedford Auto Clinic and is modernizing and updating it. He just worked on my 12 year old Audi at his Bedford shop and it's now running great. He also works on my 10 year old Ford Explorer. He's an honest guy who does great work at a reasonable price. So ignore those older, bad reviews from the old ownership, and give the new owner a chance to work on your vehicle. You won't be disappointed. P.S. Cheap gas prices, too.

What made my experience great today is the level of service that starts at the front desk and goes…read moreall the way to how my car is serviced. I trust Sullivan's and the people who work at the Bedford store. They go beyond being pleasant and providing great customer service. I feel there's a level of trust and an appreciation for my business. I feel I'm getting my money's worth and in today's economy, every penny counts.

Everything was very easy. I selected my tires and booked the appointment online, I had…read moreconfirmation and a follow-up email that same day. The whole service was finished inside of three hours, and everyone was friendly and explained the service clearly, both when I dropped the car off and when I picked it up. I have been getting my tires at Sullivan for years now, and I'm sure I will continue to do so!

I always bring my car here for service and they always do a fantastic job. My only concern is the…read morereception I get not so friendly. I ask questions and am answered in not so nice tone There's no day have gone and asked for a loaner car and told it's available I love this place for my car service but please customer service matters a lot. The way you approach your customers matters a lot. Other than than they do a fantastic job that's all I can say

HORRIBLE SERVICE. HORRIBLE PEOPLE! DO NOT GO HERE FOR ANYTHING. NOT EVEN GAS…read more The people who work here are mean. Read other reviews, they talk about the same thing. They yell at you and they think they are right. Don't even get gas here. I even spoke to the owner, who didn't care to help at all. The town should revoke their license to operate.

Very positive experience. The service felt genuine, the place was well kept, and everything moved…read morealong nicely. I would definitely consider coming back again.

There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision