We stopped in after a Ice Hogs game for a little late night snack because it was close to our…read morehotel. We were greeted after several minutes and placed our order at the kiosk. It had been many, many years since I had been to a Steak 'n Shake so I was unaware how ordering happens. No big deal. We placed our order and found a seat. The restaurant was pretty clean except for the drink area... ugh, the drink area... the QR code thing to get a drink is completely stupid. Seriously, are they afraid someone might get a little extra Diet Coke in their cup or is this their way of getting customers to buy a more expensive shake? The food was good. I got a cup of chili and it was exactly how I remembered it. Two people in our group got chicken strips and my husband got a burger. Everything came out hot and the fries were pretty good (this is coming from someone who doesn't really like fries unless they are scalding hot). We have been back to Rockford for several Ice Hogs games since dining at Steak 'n Shake but we have skipped it for other "snacks".

I have to admit, growing up on In-N-Out burgers (one city away from the first one!) and…read moreexperiencing burgers all over the country, it take a lot to impress me! In this area alone I've had Culver's, Beefaroo, Freddie's, Tom & Jerry's, Aero Alehouse, etc.... And the verdict: Exceptional! The flavor is off the charts! It is as good a burger as I have had anywhere, as in NOTHING BETTER! I had it twice in two days. The only way it could be improved for my taste would be to squash it out more and caramelize the edges like Freddie's does.... I will ask the nice guy running the grill to do it next time... but as far as the bun, condiments, burger flavor it is a 10/10. The prices are also super reasonable! Double cheeseburger and fries, $5.99! That's 1/2 pound of meat. Now for the new beef tallow fries??!! I couldn't tell much difference other than a little more golden brown. My son said he could taste a hint of beef undertone..... They are good, super thin. I didn't realize they had a Steak 'n Shake season salt until mine were gone. Next time. Super friendly atmosphere. Highly recommend!

Our friends brought us here with lots of excitement. When you walk in, there are kiosks to order at…read more-or- you can walk up to the counter and order. After paying, you take your receipt and choose a place to sit. There are plenty of tables to choose from and the restaurant is spacious! We didn't wait long for our food and picked it up at another counter. Our friends love the Italian Beef Sandwich. Highly recommend it, along with some fries and onion rings. My husband got a hamburger with an extra patty and customized filling, e.g. lettuce and tomatoes, hold the pickles and cheese. I was happy to see a chopped salad on the menu- good sized, lots of good stuff with 2 little containers of dressing. Quite tasty. If you're looking for something between fast food and sit down, Portillo's is a good option.

Portillos is a treat. It's my favorite fast food restaurant. It's always a tough choice if I'm…read moregoing for the Italian beef with hot peppers or the Chicago dog loaded up with all the goodies. Today I chose Italian beef and it did not disappoint. I also ordered a side of fries and cheese sauce because if you're gonna do it, you might as well do it right!! the restaurant is tidy and welcoming, and the service is friendly and efficient. The only real downfall on this location is how hectic the parking lot is and the chaotic drive-through. And a few things that could use some improvement, the numbers being called out for food are muffled and the music is quite loud. Maybe adding a digital display that tells you what orders up by the number like they do at the DMV

Worst customer service . I had an expired reward by ONE day and they wouldn't re issue it or honor…read moreit. With the amount of money I spend here a month you would think they would take customer service into consideration but nope . I'll take my business elsewhere plenty of places to go instead.

If you want the cooks and staff that hands you your food to talk/laugh all over your food then this…read moreis the place to go. Very disgusting .

Food was very good. My buddies loved the turkey sandwiches, turkey, sliced, very thin and piled…read morehigh! I had a BLT, which is not on the dinner menu, but BRAD had them make one for me anyway. And by the way, BRAD provided awesome service! Fried bacon appetizer is an absolute must!! comes with chocolate sauce! Everybody loved the sidewinder fries!!! Nice family restaurant atmosphere, wasn't too loud, we could all hear each other speak.

Complimentary bread was good…read more Potato soup was only broth Crab cakes had very little if any crab Truffle fries were way undercooked Seafood pasta has tiny scallops & shrimp & shrimp were tough. Bill was $65 B4 tip for 1 diner an app & a side of fries & 2 sodas We won't be back

I was hesitant to come because of the low reviews but we had a great experience here! We went…read morethrough the drive thru and it didn't take long at all. The food came out fresh and hot, and the sauce + the chicken tenders were delicious. The employees helping us were all super nice too. Unless I just missed it, I'd love a grilled chicken option, their menu is pretty limited. But that's the only thing I'd change. We will be back again!

Just came through the drive thru on August 14th at 2 pm. Lady at the window was so nasty and so…read morerude. Rolled her eyes, slammed the window shut, and proceeded to bad mouth me because I was a little confused about my order. I run a chain restaurant and I personally would NEVER hire somebody with such a poor attitude and sense of professionalism.

Food is really good. I love the hamburgers especially…read more The employees are sometimes rude, especially to door dashers. They make you feel like you're a bother to them. No smiling, and sometimes they don't even say a word to you. Very uncomfortable going in there.

Milkshake is 10/10, maybe 11/10. Consistency is perfect. Ice cream well churned. Melts right in…read moreyour mouth. I haven't tried their burgers, fries, and extras so I can't say much. But if you love milkshakes, and they're ain't no Shake Shack around, Buona is that place! Cheers!

Best burgers ever was practically licking my plate tater tots and sweet potatoes fries are amazing…read morehighly recommended for sure will be coming back and the service was amazing and the ambiance was also very good!!!!

Arrived at this place since it was recommended by one of my fellow Yelp Elites so I thought it must…read morebe good. And it really was! I haven't had a Smashburger in forever and this hit all the marks! I love how it is me to order and custom, even down to the bun! There's plenty of seating even outdoor picnic tables. The only thing I found was strange. There wasn't a trashcan outside, so I had to go back inside to throw away the trash. Also, they do not give napkins for to go order and it's very messy!!!

Local to Rockford area, beef a roo is a local chain. Of all the times that I have been in Rockford,…read morethis was my first visit. I would describe it as a cross between Burger King and Culvers. My husband recommended the burger and cheese fries, so that is what I went with. A Jr cheese fry is plenty! The burger was a little condiment heavy. I would return for a quick meal in the area.

This was a random pick while on the road and it did not disappoint. This was our first time and…read morewon't be our last. The outside of the restaurant is not what I expected for a local burger place, very cool look with brick and wood. It was noon on Friday and they were busy, but the line at the counter moved quickly. The gentleman that took our order was very friendly and welcoming. We both ordered the bacon cheeseburger meals. The total was about $24. Our food came out pretty quickly and the fries were hot and fresh. The bacon cheeseburgers were hot and fresh and had good flavor. The inside of the restaurant was clean and well stocked and the restroom was clean and stocked. Overall nice experience.

My friend and I went to Jason's Deli for lunch on our work break. Our go-to was Beef-A-Roo,…read morehowever, sadly they are still closed. We were hesitant to go there because it is more expensive. I ordered the half sandwich with fruit and a soda. The sandwich I ordered was the chicken salad sandwich, which strangely is made with pineapple instead of the typical cranberries or grapes. Not really a fan of the pineapple in there. I was pretty disappointed that the amount of bread on the sandwich half was way more than the actual sandwich contents. The meal came to almost $20! I did include a 10% tip, which I regret. My meal at BAR used to cost $9. My friend and I both decided we need to keep looking for a new lunch spot. This definitely isn't it!

Food was good. Fair price. I had the pickle wrap. Doesn't…read moresound that good however, it is what I will get the next time I go.

Charleys has always been one of my favorite places for hot and fresh sandwiches. The menu is simple…read moreand easy to order. They now have wings along side their cheesy bacon fries and delicious lemonades. The service can take a few minutes but that's because it's being made fresh from the grill so it's definitely worth the wait. The lemonade is kryptonite, especially the strawberry or peach. It's a must for me. The ambiance is like your typical fast/casual chain with a soda fountain machine and condiment area and pretty clean place to sit down and eat. Overall, this is a go to hot sandwich shop for me.

What a gem! We were headed to Minnesota and stopped for lunch. The service was impeccable! The gal…read moreAt the register made recommendations and was friendly and bubbly. The workers seemed to be enjoying themselves which made the strip mall interior feel festive and alive! We ordered the cheesesteaks and fries. The bread on the Sammy was soft and toasted to perfection! Yummy fillings and the meat was tender. The fries were solid. The lemonade was Amazing! I'm certain I'll be thinking about the whole thing tonight around midnight- wishing I ordered one to go!! Great lunch spot- far exceeded our expectations!!! So yum!