I TRIED to order through the drive thru and was met with an incredibly indignant woman behind the…read morespeaker. Couldn't even be bothered with 'can I take your order'. Then we were told we can only order 2 meals at a time - we said we'd drive thru again and she tried to tell us we were not allowed!?! No one inside and no wait yet the 2 things we did order would take 6 minutes. Will never visit again based on the attitude alone!

This location is one I have frequented, but after the service I received today and after my…read moreconversation with the manager, I will take my business to another location. I ordered a large beverage to go with a combo meal and was charged for a medium. I told the clerk that it was supposed to be a large drink, and so she corrected the charge and proceeded to make my drink. I watched her as she hit the ice dispenser three times, filling the large cup to the brim with ice, and then she poured the drink from the medium cup into the large cup. She even had to pour some out because it was overflowing. I brought it to her attention that I didn't want extra ice and she got upset, rolling her eyes, and proceeded to make it correctly. She was not happy about it at all, but who's paying for it anyway? I think these fast food restaurants forget that we have options and don't have to settle for poor service. The manager just said that she must have hit the small size dispenser 3 times to fill up the large AFTER she told me that the dispenser accommodates the amount of ice needed for each size. No accountability, and no apology!

It is rare I do an updated review and go down on stars. However, this place gets the nod…read more My first visit was a little off, mainly because the guy at the register was a little confused but the food and presentation was just that good. Over the past 3 weeks, I've noticed a steady decline in service and food quality. Please note I've ordered from here 8-10 times in that span, with dining in 3 times and Door Dashing 5-7 times. I can go back to my receipts but I made this place my go-to. One of the days I walked in to order and the guy flatly told me all subs were toasted when I asked if I could get mine toasted. Seemed a little uncalled for with the tone. The last visit onsite, the presentation from my first time (sub is spread open when served) had gotten worse. The tomatoes were noticeably smaller. My last door dash order from yesterday, I had a blonde hair in my sub. I do not have hair and it wouldn't be blonde, if so. It was mixed in as well. I threw the rest of my sub away. This is actually the second business on this strip I've found hair in my food. I don't complain, I just don't eat there anymore. But the fact I can notice a difference in service and food quality within 3 weeks is INSANE. At this point, I do not recommend this place.

Delicious! I ordered an artichoke sandwich that's flavor profile was perfect! Every bite was full…read moreof flavor. (Though its not a pretty sandwich to look at it.) If you are a Vegetarian like me, this and the veggie sandwich seem to be the only choices. As tasty as it is, I will order it again. Also, the lemonade is pretty good. We wanted two lemonades and found it cheaper to just buy the 1/2 quart?? of it.

TOP NOTCH We are…read morevery fortunate to have this relatively new location near to our home. This is BY FAR the best Cook Out that I've been to. Always spotlessly clean with an eager to please staff that always delivers. No order mess-ups, no bad attitudes, no long waits. This place rocks!

Food good. Customer service bland... or maybe it just the boy they had manning the front. He…read moredefinitely wasn't a people person. Hoping the drive thru is more friendly.

Very good food. Great, friendly, fast service…read more The restaurant is nice and clean. Since this was our first time here, we tried a mushroom Swiss burger with jalapeños, chicken nuggets, the cheesesteak, and fries. All were excellent, served hot and fast. All of the food is fresh, refrigerated, not frozen, and you can tell. We'll definitely be back to try a few other menu options.

I am a bit of a creature of habit when I order food. I have eaten at this Wayback Burger location…read moreenough that I have maxed out the reward points as well. What this tells me is I really like the food and consistency! It sounds like I eat here a lot, and to be fair, it's probably a few times a month. I have not had one order be inaccurate or anything other than the quality the first time I tried Wayback Burgers. The food is always fresh, hot, and ready to go each and every time. The value is very reasonable and comparable to all the other local options as well. I typically get a custom-made burger with either fries or tater tots. I have also tried their hot dog, which is pretty good as well. Both order options fill me up. I haven't tried the shakes yet, but it's on my list for one of these days. The app is really easier to order, which should be a given, but it amazes me how bad other establishment make their order process in the app. Easy layout, easy to customize, and easy to re-order a favorite. The speed at which my food is ordered, prepared, and available is very reasonable. By the time I place the order in the app and arrive at the location 7 minutes later, the order is ready. The team here is also great. They always meet people with a smile and attentiveness. Clearly, they prioritize the in-person experience by being available and engaging every time someone needs something. I also appreciate that they can see everything in the eating area and can monitor if someone needs something. Wayback Burger is my go-to these days, which is great considering I have at least 10 other options just as close as Wayback is to me. I am never concerned that what I am craving to eat will be anything less than what is delivered.

Sometimes we are in a rush and just grab food through the srive through. I appreciate that Culver's…read morecan be dependable on keeping track on which burger we want plain and which one we want all the toppings! Lately we haven't had the best luck at other spots! If you are looking for a good spot for drive theu or ear in definitely check out Culvers! Their beef patties remind me of smash burger and in n out. Give their cajun fries a taste, all of their sizes are really good!

Culver's frozen vanilla custard is the kind of dessert that instantly reminds you why simple…read moreflavors, when done right, can be extraordinary. From the very first spoonful, the texture stands out -- unbelievably smooth, rich, and creamy without feeling overly heavy. It has a silkiness that melts perfectly on your tongue, creating a luxurious experience that regular ice cream just can't quite match. The flavor is equally impressive. The vanilla tastes pure and authentic, with a subtle sweetness that never overwhelms your palate. Instead of being sugary, it delivers a balanced, comforting taste that feels both indulgent and refreshing at the same time. You can tell it's made fresh -- every bite has that just-churned quality that elevates it beyond typical frozen treats.

Food is abundant and delicious. Great burgers and huge portions of fries. The complementary peanuts…read moreare a nice treat. For a fast food burger this is the best! Service is great- order at counter and pickup at counter. The ambiance is ok. It's like any other fast food environment. The drink options are vast and very good. I love they have fresh brewed iced tea.

August 7, 2026 @ 3:30PM…read more Dear Five Guys Management, I am writing to share an experience my family had today at your North Hills location. Earlier today, I had surgery, so I sent my son into your restaurant to pick up lunch for our family while I remained in the car. He ordered three cheeseburgers and a large order of fries for me, my son, and my daughter. While checking him out, the employee at the register commented, "That's a lot of food. It's enough for three to four people." My son replied, "It is for three people." Although the employee may not have intended any harm, the comment implied that my son was purchasing all of the food for himself. While shaming him- it was embarrassing, unnecessary, and hurtful. Comments about how much food someone is buying or eating can easily be interpreted as judgments about their body or eating habits. My son left feeling embarrassed, and as his mom, it was upsetting to hear that someone serving, paying, repeat, customers would make a personal remark about a purchase that had nothing to do with them. I'm not someone who typically writes complaints, but I felt this was important to bring to your attention. I hope this can serve as a reminder to your staff that comments about customers' food choices or the quantity they purchase are best left unsaid. A simple, friendly transaction is all that's needed. I hope this feedback will help prevent another customer from having a similar experience. Or, serve as a reminder for people to reevaluate where they give business too, especially if you're a customer who is sensitive to body shaming and judgment. Not to mention: when we got home, we realized your employee only put two burgers in the bag, when my son ordered three. A $50 lunch should come with three burgers, a bag of fries, and good customer service--- not an embarrassing comment that leaves a customer feeling judged. I hope this experience serves as a reminder that kindness costs nothing, and EVERY customer deserves it. As someone who shares local businesses and experiences with over 200,000 followers on TikTok as @iam_ericaann, I don't leave negative reviews lightly. I would much rather recommend great customer service than write about an experience like this. Erica Ann

I stopped by during a workday lunch looking for something quick. The Firehouse sub was delicious,…read morehot, fast, and fresh. I enjoyed the engineer sub and I would definitely get it again. I loved the Captain Sorenson's sauce, which was a mixture of sweet and spicy.

For what it is, 5 stars. It's less expensive than Jersey Mike's and the staff were willing to…read moreaccommodate my special needs. The subs are good and big and hot. They seem to get all the special requests, but the one thing they always seem to miss is that I always check "no pickle spear" but it always gets buried in there anyway somehow! Haha. Oh well. Better to have something extra than something missing. And there was a special BOGO day offer, so that was awesome. The only complaint is there's no easy way to swap the type of cheese in the app. You can delete the cheese that comes with it, but adding another creates an upcharge.