Sweet onion chicken teriyaki is always my go to for subway This establishment is clean and there is always ample seating in the court area. They were training a new worker who made a few mistakes but the manager was quick to notice and she remade the sandwich and gave some cookies for The delay. Very pleased with the customer service and my sandwich Thank you! read more

This Subway sucks @$$!! I asked to get my on-line application for Subway, Sub Club specials because today's special was $8.99 footlong and the counter person didn't oblige or bothered to get the manager for further inquiry. They really passed me off! Without so much as an, "I'm Sorry Sir", she just shook her head and said, "No. I can't give you the $8.99 deal and I don't want to get my manager either...this isn't the first time this has occurred." Very disappointed! Very insulted! Very angry about wasting my trip out to this Subway franchise location today. Waste of my time today. Probably won't be a customer here indefinitely because of the lack of professional courtesy. read more

This is my 2nd time visiting this location. I had a terrible experience the first time, thought I'd never return. But then, here I am!, in the building and craving for a sandwich... Ordered a 6 inch BLT, was hoping for more than just 2 strips of bacon, but whatever. The person helping me kept going back and forth between my order, and workers/customers, that she kept forgetting where we left off with preparing my sandwich, had to repeat numerously. I had to shout because I had to step away from the counter to make room for the other worker that decided to restock the chips that was in-front of me. I was getting anxious to just leave with my sandwich. The sandwich was okay compared to my previous experience. I appreciate that this location is conscious about providing quick service especially during work lunch time. Service is better than I last remember, different workers, but still, could use some improvement. This place looks nicer than I last remember, they definitely made some improvements. read more

CODY visited the Dole Cannery location for lunch CODY ordered the Titan Turkey sub CODY food was tasty CODY counter staff were friendly and speedy CODY ordering area was clean and organized CODY also liked that this location was still playing Xmas music CODY will return to order more food read more

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#Grateful thanks so much for chopping my onions and my green peppers on my 6 inch tuna wheat sandwich thanks for being so pleasant and being so accommodating we will definitely see you time and time again when we stop and see the movies thank you for having the tables and the awesome cool atmosphere we will definitely be back mahalo I have never leaving Paradise across the street so convenient read more

Subway - #Grateful tuna sandwich with chopped onions and chopped green peppers on wheat bread - Sandwiches Near Me - Honolulu, Hawaii

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I have been frequently visiting through the week. My fave days are Monday for their Sweet Onion Teriyaki sub and on Thursdays for the Italian BMT. The sandwich makers are very customer friendly although I don't know any of their names. The service here has improved a lot! They greet me as I walk into their restaurant and are so friendly. Their special sub prices went up by $0.50 cents ($3.50 to $4.00) but still a good deal, I will still come on my fave sub days. I also LOVE the quality of subs, they fill it with all the fixings you ask for. This location has really improved and therefore I rate them as 4 out of 5 stars. =) read more

Subway - Sub of the day!! Italian BMT! Yum - Sandwiches Near Me - Honolulu, Hawaii

The owner(s) of this Subway are super friendly - they take excellent care of their Coca-cola soda fountain (the only available Coca-cola fountain in the Costco / Iwilei area) I'm a total Diet Coke addict, so I really need these guys to stay open! :) The service is very, very good - you just need to be patient with them while they try to understand what you are asking - they are more than willing to accommodate you, if they can figure out what you are trying to say... Business has slowed to a crawl these days, and I'm sure they can use all the help they can get - if you get a survey request on your receipt, please be sure to fill it out (so little customers these days, that any little thing you can do for them will go a long way - you'll also get free cookies for doing the survey! S'more cookies are awesome!) read more

Service is awful. The lady who was serving was completely rude and unprofessional. She got irritated when I asked her if I could have my salad not chopped. She just looked at me and threw some utensil in thr back, threw something else somewhere. She didn't even ask me if I wanted dressing. The owner was right next to her and did not intervene. Not going back due to horrible service. read more

Gave this subway more than enough chances. I really don't like to write 1-star reviews but, I don't want any of you wasting your time coming here. The FIRST time I came here about 8 months ago: I asked for a egg white breakfast sandwich with a small cup of coffee. The lady making my sandwich was so rude, she kept saying "what?' and just threw everything on. Then she took of her gloves and out her finger inside my cup when she went to make coffee. NASTY! Btw, a SMALL cup of coffee is like $1.70 its also very disgusting, if I wanted disgusting coffee, I'd march my happy a$$ down to Wild bean, at least the girls there are nice... The SECOND time, which I swore for it to be my last time there: I ordered a veggie flatizza, toasted and asked for her to put some ranch on it when it gets out the oven. She made a snite remark to the other worker and they both looked at me. So I looked at them because I knew that they were talking about me. When my flatizza came out, it wasnt even hot the bread was still soft. It felt like I was eating a sad soft taco. The THIRD time and i promise the LAST time: There are 2 workers in the front, I speedily walk in before they scatter to the back. Guess what, they went to the back!! I got in rang the bell like a fast heartbeat cause I know they seen me! the same big lady comes out... I am going to dialogue this shit for you guys. "What can I get for you" "Can I have a..." "A what?" "A six inch sweet teriyaki chicken on...." "What kind of bread do you want" "herbs and cheese...." "What?" "HERBS AND CHEESE!!! H-E-R-B-S.." (I didn't want it toasted but she toasted it anyway. She didn't ask me but asked everyone else) "Veggies?" "Everything but spinach and jalepenos" (she put SKIMPY AMMOUNT OF EVERYTHING on my sandwich) "Can I have extra cucumbers...and onions...and olives...and pickles....how about extra everything cause I dont see any veggies on my sandwich" "Here...she can ring you up" Howz dat!! I wish there was another yelper there to see this. read more

The customer service at this Subway leaves a LOT to be desired. I go there often because I work in the Dole Cannery area, and this Subway is convenient. However, the employees there do not listen to what the customers want. One afternoon I requested all the veggies EXCEPT bell peppers and jalapenos on my sandwich, and the employee put a TON of bell peppers on it. On another day I went in for the breakfast combo, and when I was asked how many creams and sugars I wanted for my coffee, the employee didn't even wait for my reply but just dumped a handful of each into my cup and tossed the cup across the counter at me. In a way, I could understand this behavior if the store was busy, but I was the ONLY customer in there! Also, on a number of occasions, I has witnessed the employees putting on gloves, preparing customers' food, and ringing up the sales with the same gloves on and THEN going back and making more sandwiches with the same gloves on after handling filthy money AND the cash register. I shudder to thing what happens behind the scenes that we, as customers, cannot see! read more

Slowest subway ever. It was like being stuck in a hot NYC (local) train passing the manhattan bridge! Wowzers. It took 20 minutes to get two sandwiches. I'm not sure if they were slowed down by a desire for accuracy but for the love of meatballs I have OCD and wanted to start throwing meatballs on my 6 inch! I guess their location is convenient but their staff needs to have a sense of urgency. read more

Today was my first experience at this Subway. It was neat and clean so I figured I'd grab a sandwich before my movie. I walked in to an empty place and asked for a moment to check out the menu. I was thinking about the Flatizza, but wanted to know what kind they had. They weren't listed so I asked the Asian lady on the register. I asked her if they only had veggie and Spicy Italian and after a long pause and crazy look from her she responded. I advised her I didn't want that and to give me a minute. When I said I think I'll have a sandwich, the same lady asked me what kind so I told her I would like the Simple 6 Sweet Onion Teriyaki. There was no movement and I wasn't quite sure if she had vapor locked or forgot I was there. There was no movement for at least a minute and until someone walked out of the back and looked at me. That's when the lady at the cash register asked me what I wanted. I looked at her and the other employee like they had landed from outer space. I straight out told her how rude she was and that was the second time when I was asking questions that she wasn't paying attention. She tried to avoid it by asking me what I wanted and I told her to give me a minute because I didn't want to rude to either of them. That's when the other lady chimes in and I had to tell her the same thing. Obviously they lack listening skills. Eventually, I placed my order and the employee put too much mayo on the sandwich. I so wanted to just open it and scrape it off on the counter, but I know better than that. I just took my food and sat in the rinky dink court. So highly disappointed in Subway and their employees. I'm gonna avoid this place as much as possible. read more

Customer service sucks at this location. Came to pick up dinner after work today and worker is on her phone in the back. No sense of urgency to help customers. At least she said thank you at the end. Also, the lettuce was not the freshest looking read more

I called again to speak to the manager about possibly getting a refund. I am unable to take another trip back there again today, but she agreed to refund the purchase whenever I am available to stop by again. read more

Last three times I've been here had the same sad service. Why do I keep coming? I guess I'm supportive of the owner. To bad I don't see her as often. read more

They currently offer a sub of the day for $3.50,Friday is tuna.I was warned by my coworker about the tuna sub but thought-How can it be bad if they're making it fresh every morning and keeping it cold? Boy was I wrong...I got the food poisoning special that lasted till mid Saturday.I swear I'll never order the tuna again,next time I'll listen. read more

Subway is a place that is when I am in a hurry. Nice people, but NO REFILLS on a drink! Really, two cents worth of tea or soda.

My last review was 2 stars, this review is a single star. I'm here on a Sunday obviously dead and so are the vegetables my tomatoes are pink and lettuce is clear. They need better the quality on the weekends. Please. read more

Don't waste your time going there, bad service it's -1star but this app won't let me select that

Got food poisoning after eating the tuna here last year. My friend also got food poisoning after also eating the tuna 2 months ago. There is a certain employee that can habitually be seen touching their face or cash without changing gloves. Everyone in the building knows this place is dirty, but continues to chance it and eat there as it is really only 1 of 2 restaurants in the building. read more

I'm not sure why this Subway has such a poor rating. The last reviews/tips are from over 6 months ago, and I've only been going here for 6 months, so maybe things have changed...? I like it fine--nothing to complain about for a Subway. The employees are friendly and efficient. It's a regular standard Subway. Nothing fancy, but it's a clean, fast, reliable, budget-friendly, and healthy weekday lunch option. Almost everything else in Dole Cannery is a greasy plate lunch... Sometimes I'm just not in the mood for that, so I go to Subway. read more

Today I am writing my first review. I only use yelp to look at reviews, I never post anything. Saw previous reviews, but decided to try it anyways since it's the only place to eat in this so called "mall" and I figured it's really hard to mess up a sandwich... I was wrong. When we first walked in the lady was sitting on her phone in the back... When she finally came out she asked what we would like so I told her honey oat to which she replied "we only have wheat because we're about to close." Mind you it was 1pm and they close at 4... Then there were literally five items to choose from for our sandwich... No spinach, no tomatoes... Seriously? Once we paid we sat down in this rinky dink food court to pass time before our movie started and we watched several other people walk in and walk out when they received the same rude service and lack of options. We even watched the lady go in the back, eat, and then come back out and make someone a sandwich without washing her hands.... If I could give it less than one star, I would read more

WORST subway ever. Rude, poor quality and SLOW.